Looking for new fundraising communication ideas? Discover creative and effective ways to update alumni about your fundraisers while boosting retention.
Published:
September 15, 2025
Updated:

Summary
• Experiment with multimedia messages: Try sending quick updates and reminders via MMS (multimedia text messages) with photos or videos, as these are more likely to grab alumni attention and boost engagement than plain text.
• Highlight real impact stories: Instead of just progress reports, turn your fundraising updates into compelling impact spotlights by sharing student testimonials or "before and after" visuals to show donors the tangible good their gifts are doing.
• Get creative with email formats: Break through the inbox noise by mixing up your email structure, incorporating interactive polls, or featuring videos from recent events to keep alumni engaged and interested in your campaigns.
• Involve alumni with fun surveys: Use quick, easy surveys not just for feedback, but for stewardship and promotion, letting alumni vote on things like project funding or fundraising challenge winners to deepen their participation.
• Leverage social media trends: Meet your alumni where they are by creating platform-specific content—think interactive Instagram stories or LinkedIn updates—and encourage ambassadors to share to expand your reach.
• Offer bite-sized updates: Provide busy alumni with concise mini-newsletters or digests focusing on key fundraising progress, upcoming events, and community highlights, making it simple for them to stay informed without feeling overwhelmed.
Alumni are key participants in your school’s fundraisers, but they also have busy lives and aren’t always aware of your funding needs or deadlines. Even when they do contribute, they may not keep up with campaign progress or understand the tangible impact of their gifts. In the long term, this lack of information could lead to disengagement and cause donors to unintentionally lapse.
Fortunately, there are plenty of creative solutions to this common challenge. Let’s explore six strategies for keeping alumni informed and engaged throughout all of your fundraising efforts.
Text messages are the perfect way to share quick updates and reminders with alumni without taking up too much of their time. SMS messages are short, direct, and much more likely to be opened by recipients than emails. They also feel more personal than emails, and they’re easy for alumni to engage with—all they have to do is click a link or text back.
But did you know you can make your texts stand out more by incorporating multimedia? MMS (multimedia messaging service) enables you to send photos, GIFs, videos, and more. Mogli’s MMS marketing guide breaks down the benefits of multimedia messages over plain texts:

You can use MMS messages to highlight campaign milestones, share event reminders, send urgent appeals, and more.
Plus, these messages are easy to create and track with a higher education texting solution. These platforms facilitate bulk sending and two-way conversations so alumni can respond directly. They also provide features like segmentation and automation to help you personalize messages as much as possible.
Fundraising updates feel more compelling and tangible when you incorporate real impact stories. To boost engagement and retention, regularly feature alumni or student testimonials in your communications.
You might share a quote from a current student, compare "before and after" visuals to show progress on dorm renovations, or create infographics that quickly communicate how many students will receive scholarships this year thanks to alumni donations. Include an impact statement in every fundraising update so donors always understand the good their gifts are doing.
With the amount of emails your alumni get, it can take a lot to make your fundraising communications stand out. Put yourself in their shoes—they likely receive hundreds of promotional emails, news alerts, and advertisements in addition to your fundraising updates.
To get and keep recipients’ attention as they read your emails, you need new, creative strategies. For example, you might try:
Since these ideas focus on the content of your emails, remember that it’s still important to optimize your subject lines—alumni need motivation to click into your emails, after all. Consider incorporating emojis, numbers, urgent language, and donor first names to get their attention.
You likely already use surveys to gather donor information and feedback, but do you use them for stewardship? What about fundraiser promotion? Experiment with different types of surveys and questions to take full advantage of this interactive strategy.
For example, you might ask alumni to vote on which project gets funded next, then share the outcomes with a message like, "You voted, we funded! Here’s what happened next." Or, ask them to vote on which class they think will win a fundraising challenge. You could even have donors vote on a prize for top peer-to-peer fundraisers.
Once you have an idea, make the survey as easy and quick to complete as possible. This might look like:
Track engagement as alumni respond, and don’t forget to follow up later about the survey results and what action you took.
The best way to keep alumni up to date is to meet them where they are, on their preferred platforms. Analyze engagement data and past survey results to identify which social media sites different groups of alumni are most active on. Then, create content that taps into the strengths and trends of each channel.
Depending on the platform, you might post interactive Instagram stories, share LinkedIn updates, or use trending sounds on TikTok to engage alumni. Go live for key moments like campaign launches and groundbreaking ceremonies, and don’t be afraid to chime in on relevant online conversations.
No matter what type of content you post, encourage alumni ambassadors to share it or post their own updates relating to your fundraiser. For example, you might ask an alum who serves on your board to comment on and share your LinkedIn posts with their own network.
Plenty of alumni love receiving your newsletters and learning about all the latest happenings in your community. But whether they’re digital or physical communications, alumni newsletters tend to be long and content-heavy. Avoid overwhelming your donors by giving them an easier way to catch up: mini-newsletters or alumni digests.
Format these digests as one-page PDFs, simplified emails, or even a microsite—as long as it’s easy to skim and share with peers. In your mini-newsletters, you can share information about:
Although you have limited space, links and call-to-action buttons don’t take up much room. Include a few prominent links alumni can follow to donate, register for events, or access the full newsletter to dive deeper into each topic.
As you try out these strategies, monitor and analyze your donor data. Determine which channels and outreach methods generated the most donations, and reflect on ways to replicate those strategies going forward.
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