Here are the top 3 reasons we think the ROI on mobile app engagement is questionable for alumni relations in 2021.
Last updated: 26th October, 2021
With rapid technology growth, the trend of creating mobile apps has reached a level where organizations tend to focus on developing mobile apps instead of solving a real problem or pain point for the end user.
Since the advent of the app store, apps have flooded phones with a use for everything. But not all apps remain on the user's mobile device for long and as mobile phones become increasingly personal and tend to behave as a natural extension of oneself, the challenge to stay relevant to the user continues to get harder.
Here are a few of the reasons we think the ROI on mobile app engagement is questionable for alumni relations.
For the app creator, the need is almost obvious. But is it really?
A lot of businesses can't wait to jump on the app bandwagon. But the craze for apps has been in continuous decline. Many users prefer using limited apps; because most of them remain unused and build up on precious storage unnecessarily. A recent survey from Nielsen lists the most popular smartphone apps of the year. The results indicate that Google and Facebook dominate the mobile app space. In the entire app universe, about 200 apps (out of 1.6million) take up most of the eyeball time of the world's population. That is just about 0.01%.
In the fourth quarter of 2015, iPhone and Android smartphone users in the U.S. used an average of 27.1 apps per month, spending more than 40 hours with them. Interestingly, the amount of time people spend with apps continues to increase, whereas the number of apps they use pretty much stopped growing three years ago. Apparently, there's a limit to how many apps people actually use, regardless of how many apps are available and how much time they spend using them.
To put it differently: there's an app for every need, but there's no need for every app.
As people continue to consume content on their mobile devices, providing a stream of relevant content to engage your alumni on a daily or weekly basis can get very challenging.
Which begs us to ask the question - does the app provide relief or gain to the user frequently? Or will it turn out to be just another a channel for you to push notifications to your user base?
"80-90% of all downloaded apps are used once and then eventually deleted by the users."
- Compuware
The average number of apps that apps users have on their phones is just about 27. And everyone is competing for that space. Your school's app competing with Youtube, Google, Email, Facebook, Uber and others to stay relevant on the user, every day.
According to Swerve, the world's leading mobile marketing automation platform, More than 1/3rd of mobile app engagement last less than a minute and unless it is your objective to be time saving, like the ability to order food or hail a cab in less than a minute, that is not a good sign.
Only 13.3 percent of sessions last longer than 10 minutes. 13.13 percent is not a lot considering the fact that you are going to compete with platforms like Youtube, Facebook, Instagram and other places, where people are likely to stick on for more than 10 minutes in every session.
Let us also take a look at the effort required by the user to use the app. As opposed to a mobile responsive website, where the information is accessible at any time - a user will have to wait for download and installation before they can access the information they need from your alumni network. It would be justified if the alumni would 'need' to use it regularly to access information, but that tends to not be the case in most apps.
Sure, an alumni app is great to download at first and take a quick glance around when you are curious about what has happened to your old buddies, but what happens next?
Is there a clear reason for the user to keep the app on the phone 2 weeks later? a month later?
If the user's phone starts to run out of storage space, is your app going to be one that they are OK with deleting?
And when it comes to mobile apps, you kinda only have one shot at it.
"79 percent report that they would only retry an app once or twice if it failed to work the first time. Only 16 percent said they would give it more than two attempts."
- Compuware
Web and mobile technologies are advancing at an unprecedented pace even in 2021. 5 years ago, Apps looked like they were the only way forward and the bridge between websites and mobile apps were so far off, that a lot of companies were forced into taking sides with one of the two formats. But fortunately, that is no longer the case.
As hybrid architectures evolve, the divide between web and mobile technologies are closing in.
Browsers are growing more capable of creating lighter versions of apps that don't require a download or an install, but come with a lot of the benefits of native mobile apps.
Push notifications, for example, was a luxury only apps could boast of 2 years ago. But with popular browsers like Google Chrome, Mozilla Firefox embracing push notifications, users can simply subscribe to notifications from your website to receive updates even while they are not on your website.
At Almabase, we are by no means opposed to mobile platforms and app development. We do however strongly believe that there is a lot more to an app than just being able to download an install an icon on your phone. Before you decide that you need to start development on a mobile app or hire developers to build your app. Here are a few questions we think you should ask yourself:
1. Is there enough daily/weekly engagement on all current channels that can just be extended to the mobile platform?
2. Is there a clear value proposition for alumni to keep the app on their phone over the next year or more?
3. What are the key takeaways with a mobile app? Can they be achieved them over a single integrated web platform, instead of having to build a parallel platform?
On the Almabase platform, as an integrated system, we will continue to embrace technology that helps alumni relations professionals reach the users at their point of need across different channels and platforms.
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See how modern advancement teams bring alumni engagement and fundraising together.
Alumni are an institution’s most precious asset. However, the reality is that while alumni will often have a sense of belonging to their alma mater, a constant connection is needed to cultivate this relationship. While there are a bunch of ways to achieve this, today, we’re focusing on one of the most effective communication methods employed by schools and universities around the globe – email communication.
While there’s a plethora of information on best practices for email marketing, our experience with various schools has helped us understand email best practices specific to alumni.
Email has an ability many channels don’t: creating valuable, personal touches – at scale.
- David Newman
While email communication plays a crucial role in the digital engagement strategy of many institutions, the rate of success for each school may differ greatly. The difference lies in the approach that each school takes. Here’s a list of tested techniques that have brought success to most schools:
To be able to engage alumni via emails, it is pivotal to maintain updated email lists. Over time, alumni contact information is bound to get outdated. For your email campaigns to have higher alumni engagement rates, it is integral that your emails reach the right people, and that’s only possible if you have updated information about your alumni.
Whether you’re a small school or a larger university, there are various ways to keep your alumni database up-to-date. Tap on the banner below to read more about the complete list of all the database update techniques that are typically employed by schools and their relative benefits.
While creating an email, it is important to be able to evaluate what alumni would value. Sticking to a template might look like the easiest route, but schools have witnessed greater success with personalized email campaigns. One way of personalizing your emails is by segmenting alumni based on gender, class year, and other relevant criteria.
It’s always a good practice to use a real name as opposed to a common name such as ‘Your Alumni Association’ as the sender of your emails. Using a person who your alumni may already be familiar with is ideal. You could even add in a picture and signature of the person at the end of the email to make the email seem more genuine.
Other than the high risk of your alumni email landing in spam, adding multiple links often comes at the expense of having an unfocused message, severely impacting your click-through rates. Sticking to a clear call-to-action button is the best practice.
Mercy High School, Burlingame does an amazing job at targeting its alumni with emails that have a clear call-to-action.
While we discussed how personalized email campaigns can help boost alumni engagement rates, monthly alumni newsletters and weekly updates have also proven to be highly effective. Monthly alumni newsletters and weekly update emails act as a source for alumni to stay updated with all that’s happening at their school and often evoke nostalgia and a sense of pride.
Here’s how Upper St. Clair School District & Taylor’s University keep their alumni engaged with informational monthly newsletter emails.
This is probably the most basic yet the most essential part of creating a successful email campaign. Optimizing your emails so that they appear in your alumni’s inbox at the right time and in the right format is critical to your campaign’s success. Here are some key aspects that should be ensured with respect to email optimization:
1. Ensure that alumni receive your emails during their active hours. If your alumni are in a different time zone, scheduling your emails is highly recommended. Analyzing past email delivery statistics might help in scheduling the timings for your new campaigns.
2. While attaching any images to your email, it is recommended to stick to a maximum file size of 1 MB.
3. Subject lines play an integral part in the success of any email marketing campaign. Including your alumni’s first name within the subject line is a great practice that we’ve seen schools achieve success with. Adhering to shorter, to-the-point subject lines is also highly recommended.
When it comes to engaging subject lines, QuestBridge Academy hands-down wins the game. For its September Bar Night event, the institution reached out to its alumni with a simple, yet highly effective subject line:
Here are some outreach email templates to kickstart your emails:
Subject: Connect & Grow: Your [Institution Name] Network
Dear [Alumni Name],
Hello from [Institution Name]! We hope you're doing well.
Did you know your connection to [Institution Name] offers a powerful way to boost your career? Our alumni network is full of people in many different fields, ready to connect.
We've made it easy for you to use this network:
- Network Platform: [Link to platform] - Join our special online platform to find and connect directly with fellow alumni for advice, opportunities, and shared experiences.
- Virtual Event: [Link to event details] - Sign up for our next online networking event. It's a great chance to meet alumni working in specific areas you're interested in.
- Career Help: [Link to career services page] - Visit our career services page just for alumni. You can find job postings, get tips, and learn about workshops to help you move forward.
Make the most of your [Institution Name] connections today.
Best regards,
The [Institution Name] Alumni Relations Team
Subject: Support [Institution Name]: Help Students Succeed
Dear [Alumni Name],
We're reaching out because you can make a real difference at [Institution Name]. Your time here helped shape your path, and now you can help shape the path of current students.
Supporting [Institution Name] is a direct way to invest in the future. Your contribution, no matter the size, can help provide essential resources:
- Give Now: [Link to donation page] - A financial gift helps fund scholarships for deserving students, support important research, and improve campus facilities.
- Volunteer: [Link to volunteer page] - If you have time to share, consider volunteering. You could mentor a student, help at an event, or offer your professional skills.
Every bit of support helps us give students the best possible experience.
Thank you for considering how you can help.
With sincere gratitude,
The [Institution Name] Advancement Team
Subject: Stay Connected to [Institution Name]
Dear [Alumni Name],
Life after graduation takes you to new places, but your connection to [Institution Name] and the people you met here is still important. We love sharing what's happening and hearing about your journey.
Here are a few simple ways to stay part of the [Institution Name] community:
- Read Our Magazine: [Link to magazine] - Check out the latest alumni magazine for campus news, stories about fellow graduates, and updates on upcoming events.
- Follow Us: [Links to social media profiles] - Connect with us on social media for daily updates, photos, and a chance to interact with the wider community online.
- Find a Local Chapter: [Link to chapter list] - Look for an alumni chapter in your area. It's a great way to meet up with other alumni near you for social events and activities.
- Update Info: [Link to update form] - Please take a moment to make sure we have your current contact information so you don't miss out on important news and invitations.
We value your connection. Stay in touch!
Warmly,
The [Institution Name] Alumni Relations Team
Subject: Keep Learning with [Institution Name]
Dear [Alumni Name],
The world keeps changing, and learning new things is key to staying ahead. As a graduate of [Institution Name], you have access to special resources to help you keep learning and growing in your career and personal life.
We offer opportunities designed just for our alumni:
- Online Courses: [Link to course platform/library] - Explore our library of online courses to learn new skills or brush up on topics relevant to your field.
- Webinars/Workshops: [Link to events page] - Attend online sessions led by our faculty or industry experts on a variety of interesting topics.
- Library Access: [Link to library access info] - Access many of the academic databases and publications available through the campus library from wherever you are.
- Mentorship: [Link to mentorship program details] - Whether you want to share your experience or learn from someone further along in their career, our mentorship program connects alumni.
Keep your mind sharp and continue your learning journey with [Institution Name].
Sincerely,
The [Institution Name] Professional Development Team
Subject: Share Your [Institution Name] Story
Dear [Alumni Name],
Your time at [Institution Name] gave you unique experiences and memories. Your positive stories are the best way to show others what makes our institution special and why it's a great place to learn.
We invite you to share your pride and help us tell the [Institution Name] story:
- Share Your Story: [Link to testimonial submission form or social media hashtag] - Tell us about your favorite memories or how [Institution Name] impacted you. We might feature your story!
- Represent Us: [Link to volunteer page] - Volunteer to represent [Institution Name] at college fairs or other events to talk to prospective students about your experience.
- Engage Online: [Links to social media profiles] - Like, share, and comment on our social media posts. This helps our news reach more people.
- Refer a Student: [Link to referral form] - If you know a student who would be a great fit for [Institution Name], encourage them to apply and let us know.
Your voice is important in helping us build a strong future for [Institution Name].
Best regards,
The [Institution Name] Communications & Alumni Relations Team
We hope we’ve given you some new ideas and motivations to make the most out of your email channels. If you’re looking for a tool to streamline your communication efforts, let us know and we’d love to show you how we can help.
6 ways to increase alumni engagement over emails
Find the email best practices to increase alumni engagement for your school, college, or university. Here's the list of techniques for alumni email marketing
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Last year was disappointing for many, especially milestone classes longing for reunion programs and special events to commemorate their grad year. However, many institutions mitigated the situation by pivoting to virtual events so their members could connect from wherever they were. Going forward, many institutions plan on focusing on virtual and hybrid events instead of going completely in-person, given the flexibility they offer — alumni can choose to attend in person or hop on a call no matter where they are.
If you are looking for ways to engage your alumni in 2024, consider the following virtual and hybrid event ideas, we have got your back. Let’s dive in and discuss some virtual and hybrid alumni engagement events you can plan for your alumni.
Organize a speaking event involving a public figure or influencer who is an alumnus. This event can be entirely virtual or hybrid to create a homecoming experience for those interested in attending in person. When choosing the event speaker, consider an individual with a strong personality who can pull the targeted crowd of alumni and use their platform to publicize the event. Your team may need to book your famous figure early. It’s best practice to reach out to the potential speaker about six months in advance to lock down a date with them.
Consider compiling a list of upto three key people and contacting those of top priority first. Once you’ve secured a speaker, other event logistics such as securing a virtual event platform or mobile event app can follow. Consider also allowing the speaking event to be an opportunity for networking and fundraising.
Bring the expertise of industry-leading professionals to alumni in a virtual setting. These webinars are ongoing alumni engagement events that are geared toward the professional development of members. They could be monthly or bi-monthly, but they must cover a variety of topics that delight attendees. The content related to alumni’s career and personal well-being can be delivered as live webinars, pre-recorded streaming, or uploaded as on-demand content.
To have interactive webinars, use a virtual event platform to host these webinars so that attendees can connect and contribute with their profiles and continue to engage with one another on the platform after the events.
A homecoming or reunion weekend is an opportunity for alumni to connect with faculty, students, and staff. This annual event usually features a variety of programs such as:
When organizing a homecoming alumni event, focus on content strategies that will provide meaningful engagement opportunities for all attendees. Make event sessions, offers, and experiences contextual to create personalized experiences for attendees.
Homecoming and reunion events are the best fit for hybrid experiences. Therefore, you should put considerable effort into engaging online attendees in every aspect of the event. It is critical to choose a versatile event platform and app that can provide the required engagement level.
Create a fun experience for your alumni to connect, network, learn and give by organizing a virtual or hybrid alumni variety night. As the name implies, you can be creative to include anything that offers fun engagement and fosters interactions among members. Consider the suggestions below:
You can also make the variety night a fundraising gala with silent auctions that target wealthy alumni groups. The auction items should be distinctive and enticing to encourage bidders. You can make them more special by getting famous alumni like renowned scientists, celebrities, and athletes to sign the items that are up for bidding.
The auction can also involve naming rights to a building or facility within your institution’s campus so alumni can secure their legacy at the school.
Another way to engage your alumni is by organizing game activities as stand-alone events. You can do this virtually and include some fundraising elements in the games as well. We suggest the games below for the best event possible:
Picture Zoom
Present alumni with zoomed-in images of popular places on campus and ask them to guess what the full image is. To organize this game, gather some pictures and create a quiz slide with the zoomed image included. Then have players guess where the photo was taken. Set a time limit and award points based on speed and accuracy of answers. After the quiz is taken, show the whole image in the quiz leaderboard slide and display the top winners.
Scavenger Hunts
A virtual scavenger hunt consists of individuals or group hunters racing to find items or solve challenges. The event host creates challenges that members can complete within their homes. For example, the host can ask members to hunt for a list of items that connect them with their alma mater and set a time limit to find them. The host approves the items that are submitted and determines the winners.
Alumni can play the game in groups based on alumni classes and each group can assign tasks to the other groups in succession to make the game more fun.
Mini Balderdash
This game is about putting up an uncommon word from the English language and asking your members to guess the meaning. You will likely get different, fun guesses.
Melody Match
Select a collection of tunes that your alumni can relate with and play each for about 10 to 20 seconds. Ask members to identify the song and the artist to win.
Most likely to...
This game is suitable for smaller rooms with a class of alumni who know their fellow mates well. Name some “most likely to” scenarios and ask participants to vote on who's most likely to do or get involved in a particular thing, whether good or bad.
There are other games and fun activities like virtual jeopardy, virtual yoga, and endurance exercises that you can plan for your alumni. During game activities, encourage members to put their webcam on to make things more exciting and interactive. With an effective virtual event platform and mobile event app, you can host all kinds of alumni engagement events within a calendar year. It will make planning future events easier because you’ll now be able to measure your ROI and engagement success as you begin hosting events.
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5 Virtual & Hybrid Alumni Engagement Events For 2026
Looking for ways to level up your alumni engagement program for 2026? Consider the following virtual and hybrid event ideas to connect and delight your members.
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The journey from being a student to an alumnus is a memorable one. Alumni leave their definitive footprints that fuel the growth of their institution or university. And all the alumni who spend a considerable amount of time and money at their institutions would definitely want to feel valued by it.
Let’s be honest, universities and schools attain an impressive social ranking with the help of alumni to attract students from all around the world. Therefore, it becomes essential for institutions to honor their contribution.
And, it all boils down to one thing: communication.
Choosing a mode of communication is a critical standpoint. And sending out genuinely crafted emails can make you the winner. Email marketing is one of the best ways to engage all your alumni. But blasting them with bulk emails is not the road you want to take, for you will just end up annoying them altogether. Moreover, all your emails might just end up in the spam box.
To give you an insight, a well-crafted personalized email makes alumni feel valued than sending the same email with a general template to your entire alumni base.
So, the question is, how can ensure top-notch alumni email open rates and boost your overall email engagement metrics? Here’s your answer:
You might want to segment your alumni base according to your different target audience. Which translates to segregating your alumni base into different groups and sending out the emails accordingly.
For instance, would you put a 1990 grad who listens to Guns N' Roses and a 2016 grad who listens to Billie Eilish in the same category?
Probably not!
Segmenting your alumni base helps in curating personalized messages according to the target group. It doesn’t matter if you have a small email base, what matters is segmenting it into different groups. It might take some effort in the beginning to sort out the contacts and create separate email lists but the end result will be worth it. And this one-time effort can help you achieve more engagement and open rates.
There are ample email marketing tools that can make this segmentation process a breeze. While many choose to go in for a popular tool like Mailchimp (learn about their new pricing) you can consider other alternatives that provide many refined features at affordable prices.
After picking up the best-in-class email marketing tool, you may make your target lists according to the year, course, subjects, seniority, career/job field, time zone, or more. When you successfully segment your alumni email base, you can work on your key messaging and tone of the content according to the interest level of the target groups.
Pro Tip - Keep updating your alumni email lists at regular intervals
Now let’s hop on to the format of your emails.
I know. It’s super easy to pick a standard newsletter template, change the content, throw in some pictures, and voila! Your email is ready to send.
Please don’t do this. There are high chances for your email to remain unopened or even land up in the spam box.
With a definitive hike in the number of email marketing software, almost all your alumni must be aware of the “standard newsletter template” you are using daily. Even if you spend a good amount of time writing the content of your email, it might get ignored due to the format you used.
A decent email marketing tool comes with a variety of options and pre-made templates to suit your needs. But don’t go for just any tool, rather, do your research, take free trials, consider your budget, and then carefully make a decision.
Speaking from experience, don’t believe the first thing that shows up in your search results. Choosing a newsletter tool that is tailor-made for niches like schools and universities will go a long way.
Change the format and see the wonders!
Pro tip - Keep a clean design with minimal graphics and a uniform font style to make your email look mature.
Crafting personalized emails is an art. And marketers are trying their best to master it. So personalized emails entail three touch-points:
It is recognized as an engaging practice to include the name of the recipient in the subject line. It has a positive effect on the open rate of the email as “Personalized subject lines can increase open rates by 50%” (Source).
While people are accepting this practice, including the sender's name also makes your email more personalized. For instance, include the name, designation, and a picture of the sender to make the email look more authentic. Consider it like an author’s bio.
You have included the name of the recipient in the subject line and sprinkled it here and there. Now what? How could you make it more personalized?
While sending out weekly updates or monthly newsletters is necessary, you may also consider sending birthday wishes, specialized holiday messages, virtual postcards, calendar invitations for alumni events, etc. to add more value and personalization to your email campaigns.
This is a key strategy to follow if you want a significant boost in your email open rate. Your alumni might be all over the world. Then why do you send emails to your entire alumni base at one particular time? Before you say anything, I have come backed by a fact.
To determine top open and click-through rates, research was carried out by sending 21 million messages from US email accounts. The results? If you send messages between 6 am and 12 pm, it would lead to inbox clutter, thereby decreasing the open rates. Following the same, if you want the best results, try sending them out in the early afternoon. (Source)
Pro Tip- Keep a tab on the analytics and messaging style of all your email marketing campaigns and compare them to find the roadblocks.
You have chosen an email marketing tool, segmented your alumni base into target groups, and optimized your subject line, content, and timing. Now it’s time to work on your CTA.
The first insight to master this art is to decide the purpose of the email campaign. If you have that purpose clear, you will easily nail the ‘call to action’ phase. Including a lot of options, buttons, and unnecessary links might lead to a lower engagement rate.
Use this mantra: “One purpose, one action”.
For instance, if your purpose is to get maximum contacts for your alumni base or to create an exclusive alumni community, don’t include multiple CTAs like joining in for an event or a donation drive. Keep it for a separate email campaign.
Moreover, don’t keep a complex CTA format. You don’t want your alumni base to jump from one form to another. Rather, keep it a one-step process. This practice would surely pull up your dipping engagement metric.
Pro Tip - You may include a special “What’s ahead” section with one-line information as to what your next email shall entail improving your engagement metric. (P.s.- This needs a lot of planning)
The goal was to paint a clear picture of what maintaining relationships with alumni through email communication entails. And if you follow these touch-points religiously, then you can definitely see a boost in your open rates and engagement metrics.
This blog is written by Shivani Srivastava. A content marketer by heart, Shivani is passionate about writing anything in the field of the technological landscape. She's written this guest blog for SendX: Email Marketing Software.
How to Improve Alumni Email Open Rates and Engagement
Looking to improve your alumni email marketing campaign? Find the best practices & strategies to boost alumni outreach, email open rates, and alumni engagement.
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It’s no secret that keeping alumni engaged in the post-pandemic landscape will present unique challenges, considering most events and fundraising efforts have moved online. Fortunately, many educational institutions have risen to meet those challenges and sharpened their abilities to maintain and even increase alumni engagement in the past year.
If you’re wondering what are some key strategies your organization can utilize to keep that momentum going and continue peaking alumni engagement in 2022 - we have got you covered. Let’s dive into some of the best approaches to keep your alumni virtually engaged with your institution going forward this year.
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Nothing encourages former students to stay plugged-in with their alma mater like the opportunity to create a community with other alumni. Many people have struggled with a lack of social interaction during the pandemic, and virtual community-building events are the perfect remedy for this situation.
In order to plan a successful virtual event be sure to nail down key logistics beforehand like an event agenda, promotional efforts, and setting up a plan to analyze post-event feedback. Let your alumni know in advance what the event has to offer and make sign-up as seamless as possible by offering quick registration supported on a variety of devices.
When it comes to promoting the event, use multiple channels to maximize your outreach. For example, you could create Facebook pages alongside email invitations to reach alumni no matter how they prefer to communicate. A good way to increase engagement would be to make your promotional efforts interactive. Ask your alumni to RSVP using a hashtag or commenting on a Facebook post - this will ensure better reach and engagement on your social media handles.
Finally, you can create opportunities for post-event feedback to tailor your approach for future events and increase alumni turnout. You want your former students to know that their opinions matter to you, so make sure you ask them to share it! This will also make planning your next event simple since you can build on the feedback and experience that your alumni share.
Check out how various institutions have leveraged the virtual space for innovative online events like virtual happy-hours, book clubs, and flagship events.
A good social media presence can undoubtedly do wonders for your engagement goals. You likely already have a social media strategy in place, but how tailored is it to empower alumni to interact with one another and the institution? A simple way to get alumni engaged is to interact with their posts and to invite them to interact with yours!
One option is to create content that invites alumni to post photos of them at college events or even happy memories from their time at the school, college, or university. This is a great method to evoke nostalgia in your alumni and encourage them to remember the positive impact that your institution had on their academic experience.
You can even personalize these calls-to-action by tailoring them to specific programs or organizations involved within your school. For example, you could ask all journalism students to post a memory of why they chose to pursue journalism - or maybe ask all of the students involved in your athletics program to post a photo of their team. These specific calls-to-action are more likely to fetch responses from the targeted group of alumni.
Ensure social media calls-to-action remain engaging and personal by applauding donor efforts and the impact their gifts have on opportunities for future students. You can even share narratives of these impact stories by showcasing the effect their donations have made on a particular student or program. This is a great way to remind them that they are a part of the good change which will surely translate to donor engagement and retention.
Finally, you can encourage peer-to-peer giving campaigns through social media, so that alumni feel more directly involved with their community fundraising. By encouraging students to fundraise directly with their peers, you ensure an organic giving environment that fosters the sense of community that many alumni might associate with your school - making it a win for everyone involved!
When it comes to finding new ways to keep alumni engaged with your giving campaigns, matching gifts is a valuable giving option to consider. Matching gifts are a form of corporate philanthropy in which companies financially match the individual donations their employees make to charitable organizations - sometimes even at a 2:1, 3:1, and even 4:1 ratio.
Donors love to discover their eligibility for these programs as it allows them to instantly double the impact their donation can have on causes they care about, without having to reach back into their wallets. Informing donors of their eligibility can encourage higher donations; 84% of donors are more likely to give a donation in the first place if they know their gift will be matched and 1 in 3 donors indicate that they would donate a larger amount if their gift will be matched.
Many donors are actually unaware that they qualify for a matching gift program - in fact, 78% of match-eligible donors don’t know about their employer’s matching gift program. That’s why we recommend marketing matching gifts to your former students to help them discover eligibility and submit their matching request. This is a great way to add value to their donation experience while boosting revenue for your fundraising campaign. You can utilize a variety of avenues for this outreach, such as on a “Ways-to-Give” page, via social media, and through email outreach.
Moving forward into 2022 with these alumni engagement strategies in your toolbox, you can ensure your alumni remain not only plugged-in, but also well engaged, which is sure to reflect in your fundraising campaigns.
Alumni Engagement: 3 Ways to Keep Former Students Involved
Most fundraising campaigns and engagement events were held virtually in the wake of the pandemic last year, and have continued to leverage the virtual platform ever since. Have a look at three key strategies that can help you improve your virtual alumni engagement in 2022.
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June 8, 2021
12 minutes
If you’re someone handling alumni engagement for your school, you know that engaging recent graduates is one of the most challenging aspects. So, before diving right in, let’s take a closer look at why young alumni need to be engaged and its long-term impact.
Young alumni have the potential to turn into future major donors. But, they must be approached the right way. Billionaire and former New York City Mayor Michael Bloomberg’s first donation to his alma mater, Johns Hopkins University, was at the age of 23 and the amount was $5. Since then, he has donated close to $1.8 billion to support research, teaching, and financial aid at the university.
Yep, that’s accurate.
Chances are this segment of your alumni population won’t respond to your fundraising asks for the next few years. They are just starting a career and personal financial problems such as paying off student loans or relocating to a new city for college are likely to get prioritized over donating to or engaging with their alma mater.
While young alumni may not be the biggest contributors over the next few years, they can be of great help to your school by offering you their valuable time, in the form of volunteer work and internships.
Here’s a look at the 6 most effective strategies employed by schools to engage their young alumni.
While this is something that is recommended irrespective of whether or not your school is catering to young alumni, having a responsive alumni website is especially great for capturing the attention of the younger generation. As the younger generation is more inclined towards using mobile devices, being able to easily access all the websites and their resources on their devices helps provide more opportunities for them to engage with their alma mater.
Take a look at Nicholls State University’s up-to-date and easily accessible mobile-friendly website below.
As recent graduates, your alumni already have a lot to worry about. The key to building a lasting relationship is to address these issues and provide them with valuable support. This could be in the form of workshops, job prospects, mentorships, social networking mixers, or even emotional support.
A time-tested technique for finding out what your young alumni would be most interested in, alumni surveys are great at saving time and effort. Creating a short survey asking alumni what they would like to hear about from their alma mater is an effective way of grabbing attention and delivering value. There are various tools such as Typeform and Survey Monkey that can help you create short surveys. For example, The College of Idaho took a short survey that revealed ‘Financial Planning’ as the most pressing concern for a majority of young alumni. Based on the results of this survey, the college organized a free workshop on Saving Money & Paying Off Debts, as a way to support its young alumni.
Instead of the usual marketing email blasts, focused emails targeted at specific segments of alumni are bound to yield better results. The most effective way to keep young alumni engaged with emails is to provide them with consistent value, right from the start. If you are trying to engage alumni who recently graduated, targeting them with emails that showcase relevant job opportunities is the best way to do it.
Take a look at how T. Howard Foundation, a non-profit organization based out of Silver Spring, Maryland, shares job opportunities with its young alumni via emails.
According to a recent study published by Broadband Search, 79% of college graduates use at least one social media site.
Social media is a great tool for engaging young alumni not just because of its high accessibility and adaptability but also because of the flexibility it provides. There is no limit to how creative you can get and that’s what resonates the most with young alumni. Incorporating more video content and trying to create campaigns that urge alumni to take action are ideal components of a great social media strategy. Here’s how William Peace University drew the attention of its young alumni and got them talking about their upcoming reunion.
While having a digital engagement strategy in place is pivotal, completely depending on it is not recommended. In-person interaction is a fundamental part of fostering lasting relationships with young alumni. Here’s how our customer, Charlotte Christian School got this right.
As a way of extending support to young alumni, Charlotte Christian School sent out a video featuring beloved teachers wishing alumni good luck ahead of their exams and conveying to them how much they care. The video also acts as a special appeal for alumni to come back to school for a wonderful time with their teachers and friends.
6 strategies for increasing engagement from young alumni
Engaging recent graduates of alumni engagement can be a challenging aspect. Here’s a look at the 6 effective strategies peers use to engage their young alumni.
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As the COVID-19 outbreak continues to disrupt alumni relations and fundraising, institutions around the world have found themselves in a tight spot as a consequence of canceled events, giving days, and other planned alumni engagement activities.
With this new world order settling in, advancement teams are looking for unique ways to engage their alumni digitally. While a lot of institutions have been engaging alumni digitally for a while now, in this blog post, we’ll be looking at some of the most creative engagement ideas that we’ve seen being implemented during COVID-19.
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With alumni confined to their houses and being forced to work from home, everyone’s missing out on those Friday night Happy Hours. But wait, who said social isolation’s equivalent to the end of Happy Hours?
Virtual happy hours are a great way to encourage social interactions among alumni during these difficult times. You can organize your next virtual happy hour as a 1-hour event open to limited registrations. Create a dedicated event page for collecting RSVPs and lay down all the details on this page. Ask alumni to grab a beverage of their choice and join the meeting link. To add structure to your virtual event, encourage your event attendees to share something about themselves during the event like a short introduction, some insight into how they’re dealing with the crisis, or what they’re doing to help those in need.
St. Thomas University School of Law created a dedicated event page for its first-ever Young Alumni Virtual Happy Hour and promoted the event via social media.
According to a recent survey by Goldman Sachs, 51% of America’s small-business owners said they could not weather more than three months of the current economic environment.
With small business owners struggling to stay afloat throughout this crisis, this is a good time to offer your support to your alumni who own small businesses by leveraging your alumni network.
Create a web page listing small businesses owned or operated by your alumni and promote it on all your official websites and various social media platforms.
Here's how Centenary College of Louisiana offered its support to alumni small business owners.
Since the educational fundraising landscape has evolved as an outcome of the coronavirus situation, the approach that institutions have been adopting for fundraising asks has also transformed. Since schools and universities need funds now more than ever to be able to support their students, but feel apprehensive about asking their alumni for monetary donations, a lot of them are choosing to opt for fundraising in kind.
Similar to other institutions, Nicholls State University also had to move its classes online. However, the university realized that many students did not have webcams at home which served as a major obstacle to conducting online tests and smooth functioning of classes.
With the ongoing coronavirus situation, raising funds for webcams wouldn’t have been possible and so, the university appealed to its alumni to help students out by donating webcams.
With everyone confined to their homes, forced to work from home, limitations on social interactions, and physical fitness taking a back seat, health and well-being of alumni has become a major concern for institutions across the globe.
Aid your alumni through this phase of social isolation and encourage them to make exercise a part of their routine by organizing a virtual race. A virtual race can have participants from any location within a predetermined time. Photos shared by alumni during their walk/run can further be shared with the alumni community via Facebook or alumni website, helping drive engagement and registrations.
The College of Idaho’s ongoing ‘2020 Coyote Dash [Virtual 5K] race’ is helping connect its alumni who are located miles away from one another during these testing times.
Read the complete success story here 👇
With COVID-19 leading to stress and anxiety as a result of social isolation and financial pressures, the mental health of alumni is a rising concern for all schools and universities. Many institutions are organizing virtual exercise or yoga sessions for their alumni to help them deal with stress, depression, anxiety, energy, fatigue, and motivate them to work towards their overall physical and mental well-being.
William Peace University, a liberal arts college in downtown Raleigh, North Carolina, roped in its former Alumni Board President, Alli Leggett '01 to organize a virtual yoga session for alumni to join from the comfort of their home.
Alumni photos that capture happy moments is another great way to engage your alumni and get them to interact with one another. You can start a photo contest by encouraging your alumni to post their photos on your alumni website or alumni group on social media.
Bob Greene, Alumni Director at Serra High School started a ‘Picture Time’ contest via email, urging alumni to share pictures while they’re at home with their families or any picture that makes them feel happy.
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Social isolation during COVID-19 means that you can’t invite your alumni to your school or university for a fun game of soccer but, how about hosting a virtual event for alumni to engage in some healthy competition over online games?
Bring your alumni together for a fun night of online Charades, Monopoly, Pictionary or Cards against Humanity. Take it a notch higher with special appearances of some of their favorite staff members.
Encourage your alumni to show off their creative side by hosting a virtual coloring contest open to them and their families. Coloring is known to be great for mental, emotional, and intellectual health in adults and serves as a wonderful hobby that keeps children calm and entertained.
Chestnut Hill College organized a fun virtual coloring page contest for alumni and their families where campus photos and logos were converted into coloring pages using the Colorscape app. Take a look at the coloring pages here.
The college also took to social media to launch a contest by encouraging alumni to download coloring pages and participate by coloring and sharing it with the alumni community. The best submission will be chosen by the alumni community and receive a CHC prize pack.
8 creative ideas to boost alumni engagement & fundraising amidst COVID-19
Here's a look at the 8 unique and creative ideas that we've seen advancement teams implement to engage their alumni digitally during the COVID-19 crisis.
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Alumni are the backbone of any institution and maintaining consistent alumni engagement is crucial to building a great institution and ensuring continuity.
While alumni engagement has come a long way from traditional direct mail campaigns and annual student reunions, we've witnessed a tremendous shift in the way alumni relations has evolved. While advancement teams will still continue to engage alumni via traditional channels in 2024, the previous year has shown us enough evidence to suggest that institutions can no longer be restricted to them.
2024 is undoubtedly going to be a challenging year, given the evolutionary phase that alumni relations is currently in. However, where there are new challenges, there are also new opportunities. Alumni engagement this year will offer tremendous possibilities for universities to engage with their alumni on a deeper and more meaningful basis – even in these times of uncertainty and chaos.
Here are five alumni engagement trends for 2024 that you should watch out for to achieve your alumni engagement goals.
As the pandemic made it impossible to host in-person events in 2020, we witnessed a host of creative virtual alumni events by institutions, big and small. While the COVID-19 crisis doesn't seem likely to die down any time soon, recent reports indicate that social distancing guidelines are going to be further relaxed in 2025.
Alumni event strategies this year are set to evolve depending on COVID-19 state regulations. Some schools may continue to host all alumni events virtually, while some may open up their campuses to in-person events. Either way, advancement teams in 2025 will need to take a hybrid approach to keep their alumni engaged.
For a majority of institutions, alumni engagement has been restricted to monthly newsletters, traditional events, and yearly fundraising appeals. But, the pandemic has prompted advancement teams to look for creative solutions to penetrate a wider segment of their alumni population and maintain consistent engagement year-on-year.
The past few years and its unprecedented challenges have allowed institutions an opportunity to review and rebuild their alumni programming with alumni at the core of it. This year, advancement teams will find a way to provide more value and on-demand programming to build meaningful relationships with their alumni. Schools, colleges, and universities will work towards creating easily accessible programs to maximize outreach, facilitate greater flexibility, and enhance alumni relations.
From focused workshops to career networking and mentoring programs, institutions will ensure the easy availability of all these programs to all alumni.
During the pandemic, William Peace University launched a Virtual Book Club focused on professional development and career advancement for the university students and alumni. The group helped set and realize career goals for all participants. Via this initiative, the institution made valuable resources and knowledge easily accessible to alumni and students from the comfort of their homes during a crisis. Read more →
Thus, focusing on alumni needs is the key to forging strong, meaningful relationships in 2025.
Traditionally, alumni engagement data has mostly been limited to measuring event attendance and fundraising revenue. However, these metrics failed to provide any insights during the COVID-19 pandemic, when institutions had to cancel all in-person events and dial down on fundraising asks.
The past few years have provided advancement teams with an opportunity to identify massive gaps in alumni engagement data and work towards creating a better structure for alumni engagement reporting.
As a result, engagement data today can do so much more – from social media interactions, email engagement, mentor-mentee engagement, to volunteer participation and a lot more. Digitization of all this data will offer advancement teams the essential knowledge they need to make the right decisions and develop stronger relationships with alumni.
2020 set a landmark record for one of the highest unemployment rates in the United States. This alarming trend directly affects institutions as a lot of their major gift donors have taken a huge hit on their fortune. Studies indicate that 88% of all funds donated to schools come from 12% of donors, and these donors constitute major gift donors.
Fundraising in 2025 is going to be largely different from what we have saw back in 2020 and 2021. Institutions will shift their focus towards mid-level donors, working towards converting them into long-time donors. Additionally, advancement teams will also be on the lookout for creative ideas to expand their current donor base and drive up engagement with more diverse alumni segments.
The importance of alumni networks for professional networking and career growth has only increased in recent years. With unemployment steadily increasing in the US, institutions have stepped up to provide an additional resource for finding and pursuing career opportunities.
Additionally, these career services also foster alumni engagement by allowing them to provide opportunities while simultaneously tapping into their alma mater's fresh talent to nurture an ever-growing community.
Alumni engagement is a crucial part of advancement and alumni relations efforts for a reason. An effective alumni engagement strategy:
2025 is likely to witness advancement teams rebuilding their alumni engagement programs to cater to the evolving needs of their alumni. This evolving alumni relations landscape calls for the adoption of more modern, technology-driven strategies for effective alumni engagement.
With the amount of changes that alumni relations has gone through in the past few months, we've already witnessed some amazing new trends emerge in the last few months.
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