#TheOG50: The one with Christopher Amherst

We recently caught up with Christopher Amherst, who is the Director of Data Management at University of Chicago. As a thought leader and a veteran in his field, Chris has elevated the conversation around data and technology in the advancement field.

Summary

• To boost your CRM data quality and reduce manual work, consider implementing smart automations like address validation at point-of-entry or automated householding logic. These small changes can significantly smooth out daily tasks and minimize errors. • Reimagine your advancement data team beyond just managing records; building a lean "data operations and quality" unit focuses on delivering trusted information. This empowers fundraisers and engagement officers to focus on relationships rather than data accuracy concerns. • Even seemingly minor data process improvements, like better address entry, can lead to big wins, cutting costs and making your CRM much more user-friendly. This creates efficiencies that free up your team for more strategic work. • Trust in data is paramount: when your CRM data is reliable and automated, your team can concentrate more on connecting with donors and alumni. This directly supports more effective fundraising campaigns and stronger alumni engagement. • The University of Chicago is thoughtfully exploring AI not for flashy emails, but to deeply understand what makes each alumnus's experience unique for more meaningful engagement. The goal is to free up human time for deeper relationship building. • Consider evolving your data team into a "strategic enablement function" focused on deeper insights and further automation. This shift lays a stronger foundation for personalized fundraising and future alumni engagement efforts. • Ultimately, the biggest takeaway is to move from just managing records to developing a true data strategy that empowers your entire advancement team. This mindset shift can transform how you approach donor participation and overall institutional advancement.
We are not the ones curing cancer.  We are changing lives by enabling the ones who will.

- Christopher Amherst, Director of Data Management, University of Chicago

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Christopher Amherst isn’t your typical advancement professional. With a background in computer science and a career that spans pre-internet AI to modern CRM transformations, Christopher brings a uniquely systems-driven, yet deeply human approach to his role as Director of Data Management at the University of Chicago. Since being named an OG50 Champion in 2023, he’s continued to push the envelope on how data can—and should—serve advancement teams and fundraisers, helping them build trust, automate intelligently, and ultimately change lives. Chris is also an OG Star Wars fan.

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Chris posing with his AB50C trophy (formerly 50U50).

Leading a Modern Advancement Data Team

Chris didn’t just join the University of Chicago to manage data; he came in to reimagine how advancement data teams operate. Instead of the traditional records management structure, Chris built a lean, five-person data operations and quality team modeled after modern for-profit data teams.

Think automations at scale. Cross-functional collaboration. Christopher’s philosophy? Build a system that delivers trust in data, so fundraisers and engagement officers can do their best work without second-guessing what’s in the CRM.

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Turning Small Automations into Big Wins

One of Christopher’s proudest achievements is overhauling address entry within the CRM. A seemingly simple update—autocomplete and address validation at point-of-entry—led to reduced cost, improved data quality, and smoother user experiences for everyone.

His team has also introduced automation for householding logic (think: donor relationships and marital status changes), reducing manual work and minimizing errors. These may seem small on paper, but for advancement teams juggling dozens of tasks daily, they’re transformative.

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Looking Forward: Personalization, Purpose, and AI

While Christopher’s team hasn’t gone all-in on AI-powered personalization just yet, they’re getting there thoughtfully. The goal isn’t just sending alumni flashy emails. It’s about deeply understanding what made their UChicago experience special, and reflecting that in how the university engages them today.

As a seasoned technologist, Christopher’s take on AI is both grounded and visionary. He’s excited about the agentic AI future - not because it’s trendy, but because it can free humans to focus on relationships. “AI has been around for decades,” he says. “Now it’s just about using it better.”

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What’s next for Christopher and the University of Chicago?

Christopher is focused on helping his team evolve into a strategic enablement function. That means more automation, better insights, and a stronger foundation for alumni engagement and fundraising personalization in the years ahead.

We asked Chris a bunch of questions during our rapid-fire round.

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And of course, he’s watching the data maturity space closely—hoping to see more teams in advancement shift from records management to true data strategy.

Chris' official AB50C trading card

Want to keep up with Christopher’s journey? Connect with him on LinkedIn.

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