Your university website is a powerful tool to stay in touch with alumni. Incorporate these four tips to build long-lasting alumni relationships online

Cultivating a strong alumni community is important for universities. Graduates tend to think fondly of their alma mater, and having a dedicated alumni section on your website offers an opportunity to stay connected with university activities. Your alumni website is also a great resource for connecting with potential alumni donors and showing appreciation for their ongoing support.
Nowadays, most alumni outreach takes place over online platforms. Your alumni network likely spans across the country and even worldwide, and the internet is one place where everyone can easily stay connected with your institution.
Plus, 93% of online experiences begin with using a search engine. That’s why your university’s website must be optimized for search engine performance as well as engaging alumni digitally. In this guide, we’ll review top tips for engaging your alumni using your website:
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Most top college websites include a link to their alumni website in the top navigation bar. This means it’s important to optimize your alumni information on your overall website and on the alumni website itself. Keep this in mind as we explore each tip. Let’s dive in!
You probably have a wide range of alumni who interact with your university, and you should take the opportunity to determine who they are and what they want out of your website. Remember that many alumni are potential donors, so learning more about them is crucial.
Review these metrics in your Google Analytics to learn more about your website visitors:
By examining your Google Analytics, you can learn more about how your university’s website can better serve its visitors by determining the most and least effective elements on it. Ultimately, when you get to know your user audience and alumni visitors better, you can design your site in a way that encourages them to engage with your content.
Streamlined, user-friendly design can go a long way toward inspiring alumni to explore your site. An enhanced user experience (UX) allows them to quickly find the information they need and discover all the opportunities for engaging with your institution. Plus, streamlined UX helps your website perform better in search engine result rankings.
Here are some tried-and-tested UX design tips for your website:
Your alumni website doesn’t need complex design elements or flashy graphics to be effective. A minimalistic design with a focus on accessibility will allow alumni to navigate your website easily and connect with your programs and opportunities faster. These updates are easy to make when your university is using a top content management system like Drupal or Wordpress. Both CMS platforms offer features like accessibility tips and a mobile editor to ensure an optimized user experience.
By implementing strategic calls-to-action (CTAs), you can help alumni easily find the information they’re looking for on your website. CTAs are typically buttons or menu links on your site that direct visitors to different pages. You can use CTAs to direct users to donate, register for mentorship opportunities, read recent news articles, or sign up for your newsletter.
Your CTAs should:
Here are some websites with examples of effective alumni engagement CTAs:
The University of Georgia’s alumni website includes multiple CTA buttons that pop against the background and include clear instructions for different actions that visitors may want to explore.

The University of Arizona’s alumni website features multiple CTAs under the “Get Involved” section that point alumni to different groups they might be interested in joining.

Georgetown University’s alumni website incorporates quick link CTAs near the top of the page, making it easier for visitors to navigate to what they’re looking for.

For more inspiration, take a look at Kanopi’s list of best college websites to see how other institutions incorporate unique, engaging CTA design and language.
Clear CTAs make it easy for visitors to figure out how to engage with your institution. Whether you want to recruit alumni to help plan a fundraiser or volunteer for your mentorship programs, making sure that alumni have an easy time navigating your site encourages their continued involvement.
Ultimately, to make your website as engaging as possible for alumni, you must put their interests at the heart of your content. Consider embracing the concept of alumni centricity— the process of building relationships with alumni that aren’t just based on loyalty to their alma mater, but also on the value that your program brings to their lives.
You can build even longer-lasting relationships by orienting your website content around the value that alumni involvement in your opportunities and programs will bring to the lives of former students. Here are a few benefits you can offer:
By striking a balance between donation requests and offering other opportunities such as mentorship programs, homecoming events, and networking opportunities, you can provide just as much value to your alumni as they provide to your university.
As you adjust your website content to appeal to alumni, be sure to continuously assess your data to determine what’s working and what needs improvement. This allows you to keep up with the evolving needs of your alumni base and avoid having to conduct major website overhauls. When your website is optimized, promote it through email newsletters and social media updates to drive more traffic. This allows you to engage alumni effectively, even if they’re located across the country or globe.
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