Product

Social Sync 2.0 - An updated alumni database, always!

Social Sync 2.0 - An updated alumni database, always!

By

Kalyan

|

March 24, 2017

Last modified: 

The ability to sync alumni information from Facebook and LinkedIn has been a central piece of the Almabase product. We've seen this provide tremendous value for our partner schools over the last few years.

But, it had its challenges, and we heard your feedback. We noticed three key challenges:

1. The process is not transparent - you are not sure when the updates are happening

2. Alumni don’t have control on what gets synced on their profile. It lead to duplicate or wrong data in certain cases.

3. Facebook and LinkedIn APIs are changing and we had to move to newer APIs.

With all this feedback, we just launched the next version of social sync. It is more intuitive and provides much more control to users and uses the latest APIs.

You will now see a sync button on each profile that’s connected to their Facebook or LinkedIn. On clicking this button, we fetch latest data from those connected accounts and we ask the user which data they want to merge or ignore. Information that’s not ambiguous like a new employment is automatically added.

In the background, we also run a periodic sync of data from Facebook without any user hitting the sync button. This will help you maintain a current database of your alumni with zero manual effort.

We are constantly working to build innovative technology that helps you build an engaged alumni community. We would love to hear your thoughts on this.

The ability to sync alumni information from Facebook and LinkedIn has been a central piece of the Almabase product. We've seen this provide tremendous value for our partner schools over the last few years.

But, it had its challenges, and we heard your feedback. We noticed three key challenges:

1. The process is not transparent - you are not sure when the updates are happening

2. Alumni don’t have control on what gets synced on their profile. It lead to duplicate or wrong data in certain cases.

3. Facebook and LinkedIn APIs are changing and we had to move to newer APIs.

With all this feedback, we just launched the next version of social sync. It is more intuitive and provides much more control to users and uses the latest APIs.

You will now see a sync button on each profile that’s connected to their Facebook or LinkedIn. On clicking this button, we fetch latest data from those connected accounts and we ask the user which data they want to merge or ignore. Information that’s not ambiguous like a new employment is automatically added.

In the background, we also run a periodic sync of data from Facebook without any user hitting the sync button. This will help you maintain a current database of your alumni with zero manual effort.

We are constantly working to build innovative technology that helps you build an engaged alumni community. We would love to hear your thoughts on this.

Blackbaud, the leading provider of software for powering social impact, and Almabase, the digital-first alumni engagement solution, have announced the expansion of their partnership to the education sectors of Canada and the United Kingdom. The partnership will provide institutions with a modern, digital-first solution to improve constituent data, drive self-serve engagement, and boost event participation.

A Unified Vision

The partnership aligns with Blackbaud’s commitment to customer-centric innovation across digital engagement, Advancement CRM, and financials.

“Partners bring integrated capabilities that extend capabilities and outcomes for Blackbaud customers. We are thrilled that Almabase’s offering, integrated with Blackbaud Raiser’s Edge NXT® and leveraging Blackbaud’s best-in-class payment solution, Blackbaud Merchant Services™, is now available to even more of our customers around the world.”

- Liz Price, Sr. Director of Global Partners at Blackbaud

Oops! Something went wrong while submitting the form

No items found.

Related Blog Posts

Database Update

4 ways to update your alumni database

Looking to update your school's, college's or university's alumni database? Find the top 5 ways to update your alumni database and engage with more alumni.

Product

Say Hello To Data Studio 2.0!

Keeping your feedback in account, we've made several key upgrades to our most used feature - the data studio. Here are some of them.

Product

Data Studio - Your supercharged spreadsheet

With an easy-to-use interface, Data Studio will serve to be your one stop place to identify, segment and taken actions on your constituents. It always presents you with the latest data that is actionable both on a single profile or in bulk.