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View constituent’s engagement journey on Raiser’s Edge to strike up a conversation
How well we connect with our constituents and drive them to take action requires us to understand what they care for, and often, that information is either lost across tools or impossible to surface.
Great news! With this latest addition to our integration with Raiser’s Edge, you can now view each constituent's engagement journey and have a more meaningful conversation.
What this means: The next time you look up a constituent on RE NXT, make sure to glance at engagement history to get an even deeper insight into what matters to them.
Here's an in-depth explanation of what’s new!
View your overall engagement health at a glance
The NXT engagement tile view on the Raiser’s Edge constituent record will provide a holistic view of your constituent's engagement activities. At a glance, admins can assess overall engagement health by reviewing key metrics such as email open and click rates, event participation details, attendance and feedback, and giving history, including gift count and total amount. This engagement tile makes it easier for you and your team to personalize outreach efforts based on these interactions, helping you drive more impactful conversations.
See the timeline of interactions chronologically
Gain a deeper understanding of your constituent's engagement journey with a detailed timeline of their activities over the past year. This includes engagement across digital programs, directories, emails, event and fundraising campaigns. The chronological timeline allows you to keep your team up-to-date on the latest interactions without switching between platforms, helping you stay informed and responsive.
How can you access the engagement tile on Raiser’s Edge?
To enable this feature, visit the RENXT Marketplace and connect to the new Almabase application. This feature is available to all Almabase users with the RENXT integration, though information may vary depending on the specific modules you have subscribed to.
Now, each time you view a constituent’s profile, the engagement tile will now be prominently displayed on their record in Raiser’s Edge NXT. We’re excited for you to explore this update, which is exclusively available to all Almabase users with Raiser's Edge. If you have any questions or need assistance setting it up, our team is here to help.
How well we connect with our constituents and drive them to take action requires us to understand what they care for, and often, that information is either lost across tools or impossible to surface.
Great news! With this latest addition to our integration with Raiser’s Edge, you can now view each constituent's engagement journey and have a more meaningful conversation.
What this means: The next time you look up a constituent on RE NXT, make sure to glance at engagement history to get an even deeper insight into what matters to them.
Here's an in-depth explanation of what’s new!
View your overall engagement health at a glance
The NXT engagement tile view on the Raiser’s Edge constituent record will provide a holistic view of your constituent's engagement activities. At a glance, admins can assess overall engagement health by reviewing key metrics such as email open and click rates, event participation details, attendance and feedback, and giving history, including gift count and total amount. This engagement tile makes it easier for you and your team to personalize outreach efforts based on these interactions, helping you drive more impactful conversations.
See the timeline of interactions chronologically
Gain a deeper understanding of your constituent's engagement journey with a detailed timeline of their activities over the past year. This includes engagement across digital programs, directories, emails, event and fundraising campaigns. The chronological timeline allows you to keep your team up-to-date on the latest interactions without switching between platforms, helping you stay informed and responsive.
How can you access the engagement tile on Raiser’s Edge?
To enable this feature, visit the RENXT Marketplace and connect to the new Almabase application. This feature is available to all Almabase users with the RENXT integration, though information may vary depending on the specific modules you have subscribed to.
Now, each time you view a constituent’s profile, the engagement tile will now be prominently displayed on their record in Raiser’s Edge NXT. We’re excited for you to explore this update, which is exclusively available to all Almabase users with Raiser's Edge. If you have any questions or need assistance setting it up, our team is here to help.
Blackbaud, the leading provider of software for powering social impact, and Almabase, the digital-first alumni engagement solution, have announced the expansion of their partnership to the education sectors of Canada and the United Kingdom. The partnership will provide institutions with a modern, digital-first solution to improve constituent data, drive self-serve engagement, and boost event participation.
A Unified Vision
The partnership aligns with Blackbaud’s commitment to customer-centric innovation across digital engagement, Advancement CRM, and financials.
“Partners bring integrated capabilities that extend capabilities and outcomes for Blackbaud customers. We are thrilled that Almabase’s offering, integrated with Blackbaud Raiser’s Edge NXT® and leveraging Blackbaud’s best-in-class payment solution, Blackbaud Merchant Services™, is now available to even more of our customers around the world.”
- Liz Price, Sr. Director of Global Partners at Blackbaud
