Alumni Engagement

What are on-demand alumni programs and why can’t they be ignored in 2024?

Read more about on-demand alumni programs & learn how they help in making your alumni programs accessible to all your alumni.

If you’ve never heard of the term “on-demand alumni programs or services”, don’t be alarmed. The term in itself is relatively new but, in practice, on-demand services are rapidly becoming a part of alumni programming for advancement teams across the country.

What is an on-demand alumni program?

An on-demand alumni program is one that can be accessed by any of your alumni wherever they want, whenever they want to. 

There are two aspects of this, as you can see:

1. Accessibility: Available to everyone

2. On-demand: Available anytime

Both factors are important, but accessibility comes first. The idea here is to avoid building walled gardens when it comes to alumni programming. For example, if you have an alum delivering a guest lecture on campus, how many alumni can actually access it ? Very few. Can other alumni benefit from it if they’re not available at that time ? No. What if you recorded it and made the recording available for any of your alumni to watch, whenever they want. That’s what an on-demand alumni program looks like. 

Why is an on-demand alumni program important in 2024?

When was the last time you drove to a Blockbuster store and rented a DVD to watch the latest movie? I bet that thought doesn’t even cross your mind anymore. Today, we access the latest movies and shows on our television, whenever we want to, with personalized recommendations. Netflix’s programs are designed to be accessible and available on-demand to all its consumers. It’s not just the entertainment service industry that has caught on to this trend, this is now a universal phenomenon. 

Over 50% adult Americans have used on-demand services in the last year. Every industry is changing. From hailing cabs, to ordering groceries, to even educational courses, we live in an on-demand economy. 

Your alumni are the same people who access all those services and programs wherever they are, whenever they want to. So, are on-demand services a part of your alumni programming yet?

How to create on-demand alumni programs?

Making your alumni programs accessible and available on-demand needs a mindset shift from the alumni office. Rather than starting from the staff and programs you currently have, you have to start from thinking about the needs of your alumni.

Why on-demand alumni programs are important

With alumni at the center, you need to create services and experiences that are available to all your alumni wherever they want, whenever they want to. Think of your staff and programs as resources primarily meant to facilitate these experiences and services. 

Let’s go through a couple of examples of how to think about transforming your programming to become available on-demand. 

1. Move away from the traditional mentoring programs:
A traditional mentoring program where alumni visit your campus on a couple of days during the year and answer questions that your students have is great but it is not really available on-demand for all your alumni as it excludes those who cannot come to your campus. To make your program more accessible, consider moving the process online. In addition to hosting the mentoring sessions online, you can also publish stories of how different alumni helped different students on your website and make this information accessible to all alumni and students. Digitizing your mentoring program means increased flexibility for both alumni and students as they get to avail the benefits of this program right from their homes at their own convenience.

2. Make useful resources accessible on-demand
If you’re starting an alumni guest lecture program, think of ways to make the resources shared during these lectures - videos and study materials, available for all your alumni and students to consume whenever they want to. You can even organize these resources by topics your alumni care about and market them accordingly. This will now create a valuable set of resources for your alumni to access on-demand.

Interested in seeing examples of successful on-demand alumni programs by other institutions?

Conclusion

While on-demand alumni programs are definitely a step up, you shouldn’t expect that 100% of your programming will become available on-demand to all your alumni. There is always space for those events which bring in a limited set of people that are able to drive deeper engagement and so the idea is not to convert every single program.

However, it is important to think about your alumni programs in a truly global way as a default, thereby encouraging more alumni to participate. With the pandemic, everybody has become more comfortable with online participation, and that has created a huge opportunity for alumni shops around the country. Don’t let your institution be late to react lest your alumni start engaging with other organizations that are more accessible.

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Engaging alumni has been a critical part of your alumni programming but, the bigger question here is - how many of these initiatives are truly accessible to every single one of your alums? 

Traditional alumni engagement initiatives include organizing local mixers, career networking events, and workshops on campus but 2020 has put an end to all of these in-person activities. While these initiatives will continue to be an integral part of your alumni program in the longer run, the one downside that has become evident in these past few months is that they’re not accessible to everyone. 

If your programming involves quarterly class reunions on campus or Friday night happy hours at a nearby club, alumni who live far away are most likely to miss out. Also, some of your busier alumni might not have enough time to come to your in-person event and some may not see enough value in providing their services as a mentor. Various factors such as location, time, and the right value are crucial in defining how accessible your alumni programming is. 

As advancement teams increasingly need to think out of the box in order to penetrate wider segments of alumni, institutions have found the perfect way to make their alumni programming more accessible to everyone - On-Demand Alumni Programs. On-demand alumni programs are services that any alum can access from anywhere, ideally anytime they want.

As 2020 throws one curveball after another, here’s a closer look at how your peers are fighting these challenges by implementing on-demand alumni programs. 

1. Virtual Events

Events have and will always be at the forefront of your alumni programming. However, the pandemic has completely transformed the way alumni events are now being hosted. An increasing number of institutions are choosing to include virtual events in their alumni programming owing to strict social distancing measures in place. 

Virtual events allow more flexibility and that’s also a major reason behind this format seeing a huge traction over the last few months. As your alumni mostly stay confined to their homes, time and location are no longer a constraint when it comes to participation. Moreover, events like social mixers and happy hours hosted virtually are also helping institutions provide their alumni with some much-needed respite in the face of rising anxiety and stress due to isolation. 

2. Career support networks

Career support networks offer incredible opportunities for alumni and students to interact with one another, increasing the chances of students landing job offers, internships, and finding the right mentors. For your alumni community, a career support network acts as a great source for professional networking opportunities and helps alumni make valuable connections to further accelerate their careers.

With unemployment an ever-looming problem on the horizon for students and alumni alike, career support networks have become even more relevant in 2020. As alumni and students count on their peers and alma mater respectively to navigate the tough job market, career support networks should be a mainstay feature to your alumni programming in 2020. 

While traditional job fairs or in-person networking sessions are currently on hold due to the pandemic, institutions have switched to the virtual format to host these events.

3. Alumni Business Directory

Alumni business directories are a great way to empower businesses owned by your community members. These directories are perfect for showcasing your solidarity with budding entrepreneurs in your community and help uplift their efforts by leveraging the power of your alumni network. Not only do these networks help promote local alumni businesses, they’re also super helpful in building avenues for collaboration between alumni business owners. 

According to data from Yelp, a platform used widely by local businesses to advertise their services in the US, nearly 66,000 businesses have folded since March 1. Researchers at Harvard believe that the rates of business closures across various markets are likely to be even higher. (Information source: The New York Times)

If the above data is to be believed, investing in an online alumni business directory for your alumni may no longer be an option but a necessity in 2020. 

4. Continued learning programs

If your institution believes in providing value to alumni and foster lasting relationships, you have to find ways beyond the traditional. Continued learning programs are a great way to ensure that your alumni stay actively engaged with you long after they’ve left campus. 

While you may already have monthly guest lecture programs or seminars where your notable alumni come to campus and share their experiences with invited community members, just imagine the impact of doing all of this virtually. If you share the same resources in an educational webinar, podcast, or video format and live-stream it, or just publish it on your alumni website, your alumni community will be able to access all this information anytime they want, at their own convenience. More importantly, they can always come back to these resources and even re-share them with their own networks, helping you tap into a wider network of alumni. 

The best way to identify what learning resources your alumni find valuable is by asking them. You could start by conducting a short survey to gauge their interest in different topics ranging from professional to personal development. 

Take inspiration from Fielding Graduate University’s Alumni Association that did a phenomenal job of providing on-demand learning resources to their alumni community in the form of webinars, virtual workshops, and learning guides amidst COVID-19. Head over to Fielding Graduate University’s alumni website to learn more.

5. Online Mentoring Programs

From increasing meaningful engagement to facilitating professional development for your alumni and students, a mentoring program is a great addition to your alumni programming. While some of you might already have this in place, how much of this is truly accessible for every single one of your constituents?

Do you have a mentoring program where your alumni have to visit your campus to talk to students or answer their questions, even if it is for a couple of days in a year? What if this process could be completely moved online adding more flexibility? Digitizing your mentoring program means increased flexibility for both alumni and students as they get to avail the benefits of this program right from their homes at their own convenience. 

How to leverage your alumni network

Now that your alumni program is accessible and easy to engage for all your alumni, let’s look at some of the things you can do with it.

1. Alumni engagement and community building

Alumni programs readily lend themselves to alumni engagement strategies. Your emails, newsletters, social media posts, and online communities all combine to keep your alumni engaged while providing a sense of community. What sets an accessible alumni program apart is its ability to provide personalized, two-way communication channels that make alumni feel valued and, therefore, willing to support.

💡Check out how Almabase empowers your alumni relations efforts

2. Fundraising & Philanthropy

Alumni who are actively part of your program are more likely to have a personal connection and sense of loyalty. Nurturing these sentiments is a huge part of any institution’s fundraising strategy. An accessible alumni program should also help you nurture first-time donors and turn them into loyal supporters.

💡 Check out how we helped Boyd-Buchanan School turn alumni engagement into fundraising success.

3. Events & Reunions

Alumni programs provide a pool of well-nurtured contacts and probable volunteers for upcoming events such as your homecoming and reunions, among others. These programs become increasingly important for hosting affinity reunions or special events meant for a specific segment of alumni.

Almabase events

4. Mentorship and Career Services

Your alumni should be able to easily see opportunities to help your next wave of graduates, either by providing mentorships or sharing career opportunities. A well-functioning and accessible alumni program reinforces a sense of lifetime partnership between your institution and your alumni to motivate both alumni and current students to get involved.

Almabase mentorship

5. Curriculum and academic involvement

Alumni are not only stakeholders and supporters but can also be organic partners in shaping your educational programs. Your alumni program could either invite feedback or have a formal structure through, say, an **alumni advisory board** for specific departments or courses. Thesis assistance, curriculum enrichment, and extracurricular assistance are some other avenues through which your alumni program can become a valuable pool of educational partners.

Conclusion

An accessible and well-run alumni program naturally develops into a long-term partnership with a body of loyal supporters and advisors who share a common educational and philanthropic goal with you.  

Today, there are a lot of tools and platforms out there that will help you build that partnership and nurture it. If you’re looking for a platform that integrates with your CRM, springboards your engagement, and streamlines your fundraising goals, why not give Almabase a try? 👇

Almabase alumni engagement

5 ways to make your alumni program more accessible to all your alumni

Looking to make your alumni programming more accessible? Here are 5 ways to make alumni programs accessible in schools, colleges, and universities in the US

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August 17, 2020

12 minutes

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These are both exciting and nervous times for Alumni Relations as schools and universities around the world go through a tremendous transformation in the way they approach, engage, and stay connected to their alumni. The pandemic almost makes it look like the world has hit the pause button but, for alumni relations professionals who have invested years in building meaningful relationships with their alumni, putting everything on hold is not an option.

Alumni Relations teams are going above and beyond to keep delivering value to their communities with incredibly creative digital engagement strategies. As we looked at the data based on strategies adopted by Alumni Relations teams in 2022 so far, we were able to put together some emerging trends. Watch our Alumni Relations Trends for 2022 webinar here.

While the future is still volatile and the long-term impact of the pandemic is highly debatable, here’s a closer look at the 5 emerging trends in Alumni Relations that are here to stay.

1. Event strategies will be reshaped

Events are at the heart of any alumni engagement program but COVID-19 completely transformed the way events are now being approached. As strict social distancing measures make it impossible to host in-person events, the pandemic paved the way for virtual events. A majority of institutions have already adopted this new format and hosted a slew of successful virtual events for their alumni.

AGN’s survey dated 20th May, 2020 on alumni relations teams’ event and activity strategy for the next few months indicates a great deal of alumni events going virtual. This data was collected as part of AGN’s ongoing research into industry trends and best practices. It represents the perspectives and priorities of today’s Alumni Relations professionals.

While Alumni Relations teams may be embracing the shift to virtual events, most of these institutions are apprehensive about going fully virtual while planning their events calendar for this year. Some feel that virtual events can never substitute the feeling that alumni share at in-person events and also are apprehensive about security concerns such as Zoom bombing. However, this new world order is gradually prompting many teams to think differently and explore all options. 

So, while Alumni Relations teams might not have shifted to virtual only, 2022 is definitely going to see a lot of them. And, as institutions continue to experiment, events strategy, going forward, will most likely be a combination of both virtual and in-person events - the best of both worlds. 

2. New alumni that have never engaged will emerge

As virtual engagement strategies open up new avenues, Alumni Relations teams are now able to tap into a wider network of alumni. A large part of traditional alumni engagement strategies involved trying to get alumni back to campus for reunions, homecomings, or chapter meetings. Going to campus for these occasions was only possible for alumni who lived in the vicinity or had enough resources to travel from afar to attend. This way, a large segment of alumni were left unengaged. 

However, with the adoption of digital engagement methods such as emails, social media, online communities, and virtual events, Alumni Relations teams no longer face this challenge.

Institutions are now able to target alumni living miles away from their campus and invite them for a virtual reunion or homecoming. They can also easily stay connected to their younger alumni via social media, rally more support for their virtual events or giving campaigns, and build a loyal community online. Alumni relations teams will now see newer alumni that who never engaged in the past start to engage.

3. Fundraising asks will no longer be the same

As a consequence of the pandemic, we saw countless fundraising campaigns getting postponed and cancelled but, on the other side, we also witnessed millions of people expressing their generosity on the global day of unity and giving - #GivingTuesdayNow. While most of the initial fundraising campaigns amidst the pandemic were student emergency campaigns or appeals that urged alumni to donate in kind, this seems to change as we move into 2022.

Sure, Alumni Relations teams will still be apprehensive about asking their alumni to donate money but, that doesn’t mean that fundraising will be halted altogether. Here are the 3 major changes in the way schools and universities will fundraise going forward:

1. As things slowly resume to normalcy, fundraising will pick up the pace with one major change - it is not going to be as aggressive as it used to be. 

2. As millions of people face pay cuts and undergo furloughs due to the economic crisis at hand, institutions will prioritize cultivating relationships and providing value to its community over chasing short-term fundraising goals. 

3. Schools and universities will continue to garner monetary support from their alumni but, the intent will change. In future, we will see institutions urging their communities to come forward in order to support their alma mater and help them raise money to power through the economic crisis.

Washburn & McGoldrick Alumni Relations Moving Forward June 2020 reveals some interesting insights on the changing approach of Alumni Relations teams with respect to donor outreach. Get the report here.

With the approach to fundraising changing, the outcomes will too. The economic impact of COVID-19 will leave a devastating impact on the total dollars raised but, as institutions continue to ramp up engagement & value-add services, relationships will grow stronger. While these loyal supporters may not be able to contribute big, institutions will see a rise in participation and the number of volunteers.  

In April 2020, London School of Hygiene and Tropical Medicine launched a network of volunteers, staff, students and alumni, to devote small amounts of time to crowd-sourced work. The institution received overwhelming support from over 1200 volunteers.

4. Valuable on-demand alumni services will be launched

Traditional ways of adding value to alumni included organizing local mixers, career networking events, and workshops on campus but social distancing measures have put an end to all of these in-person activities. As Alumni Relations teams strive to keep their alumni digitally engaged and informed, closed affinity groups and online communities play a critical role.

Many institutions are adopting creative strategies to drive participation amongst these close-knit affinity groups and encouraging alumni to get more deeply involved.

With recent reports showing over 21 million Americans as unemployed, industry-based affinity groups will see a massive spike with alumni counting on their peers to navigate the tough job market.

The pandemic has also wreaked havoc on mental-health systems as we witnessed a historic wave of mental health problems approaching. While the social distancing norms are creating a lot of mental health challenges, the dire situation of the economy is adding to that stress. Alumni Relations teams realize the immense need for alumni to connect virtually to get through these testing times, as a community.

Centenary College of Louisiana urged its community via social media to come forward to help alumni small business owners deal with the crisis and overcome this situation. Check out the post on LinkedIn.
Dartmouth College Alumni Affairs team’s initiative to urge alumni to volunteer and help the Class of 2020 navigate the harsh job market

5. Virtual engagement metrics will no longer be ignored

Prior to COVID-19, a lot of institutions measured alumni engagement based on a set of parameters such as in-person event attendance or volunteer participation. With the pandemic forcing Alumni Relations teams to function completely virtually since the past 5 months, engagement metrics have changed. 

As alumni outreach initiatives shift to the virtual format, Alumni Relations teams are rapidly evolving to measure the outcome of each of these initiatives accurately. 

The institutions that previously reached out to their alumni once a month via a monthly newsletter, have now ramped up the frequency. Institutions that were inactive on social media now take to Facebook live to announce an upcoming virtual event or a giving campaign. Alumni Relations teams are adopting tons of creative ideas to get accustomed to the new normal. Here are some of the virtual engagement metrics that will no longer be ignored:

1. Virtual event attendance

2. Email opens & click-through rates

3. Social media impressions, likes, and shares

4. Volunteer participation measured via online requests

5. Digital donors

5 emerging Alumni Relations trends that are here to stay

Here are 5 emerging trends - reshaped event strategies, young alumni engagement, short-term fundraising, virtual engagement metrics, and on-demand alumni services.

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July 14, 2020

12 minutes

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Pandemic or not, nothing stops advancement teams from coming up with the best ideas to engage alumni virtually and support them.

Nothing stops us gif

So, with the current state of things prompting schools and universities to digitally engage their constituents, one trend that’s picking up is virtual events

Having observed over a hundred schools and universities host successful virtual alumni events in the past three months, here’s the list of the top 10 trending ones being adopted by advancement teams in the US.

1. Virtual Alumni Reunions

While nothing replaces the feeling of reuniting with old friends at a class reunion, strict social distancing measures are leading to an increasing number of institutions adopting the virtual format to host their reunions. 

Translating these large constituent gatherings into an online celebration is a great way to drive more attendance as constituents from all over the world, irrespective of their geographical location can join, granted they have a good internet connection. Whether it’s a short social mixer or a longer event spread over the weekend, effective planning is the key to hosting a successful virtual alumni event.  

In lieu of social distancing measures, Brenau’s Office of constituents and Constituent Engagement hosted its Constituents Reunion Weekend online, bringing its community together to connect and catch up during these challenging times.

Brenau’s Virtual Alumnae Reunion
Screenshots from the Virtual Alumnae Reunion on Friday and Saturday April 24-25, 2020. The Zoom sessions replaced the traditional Alumnae Reunion Weekend due to the COVID-19 pandemic.

2. Virtual Commencement

Commencement is a milestone in every student’s life and deserves to be celebrated with grandeur. Unfortunately, the COVID-19 crisis has led to many ceremonies being called off leaving students around the world in a state of despair. 

If you’re concerned about your Class of 2020, use this opportunity to reach out to leaders in your alumni community and urge them to reach out to your young graduates. As an alma mater, this is the time for you to boost their morale and foster leadership skills needed to navigate the new world. 

In a grand gesture, high school students, educators, and world leaders came forward for a television special Graduate Together: America Honors the High School Class of 2020 on May 16th, 2020, to honor those high school graduates whose graduation ceremonies and proms were canceled due to the COVID-19 pandemic. The show included a variety of commencement addresses, celebrity performances and inspirational speeches.

Barrack Obama's message to class of 2020
Former President Barrack Obama’s Message to the Class of 2020

Another great virtual commencement ceremony that deserves a shoutout is by the University of Pittsburgh. The first-of-its-kind in the history of the university, degrees were awarded to nearly 8,000 undergraduate, master’s, professional and doctoral candidates. Students were emailed a “virtual” diploma immediately after the ceremony.

3. Virtual Race

With everyone confined to their houses, forced to work from home, schools closed, and limitations on social interactions, physical fitness and well-being is getting deprioritized for a lot of people. Virtual runs/walkathon events are a great approach to bringing your alumni community together, driving more conversations and most important of all - creating an avenue for them to make time for their well being.

How the College of Idaho is supporting its alumni community amidst COVID-19 via a virtual 5K race

4. Virtual Happy Hour

Virtual happy hours are the perfect approach to helping your alumni relieve stress and overcome the fear of isolation as they open up to their friends over drinks. Create a dedicated event page for collecting RSVPs and lay down all the details on this page. Ask your alumni to grab a beverage of their choice, join the meeting link, and drink away the night!

St. Thomas University School of Law created a dedicated event page for its first-ever Young constituents Virtual Happy Hour and promoted the event via social media.

St. Thomas University School of Law’s Virtual Happy Hour event
St. Thomas University School of Law’s Virtual Happy Hour event page on its alumni website

5. Virtual Dance Party

It’s going to be a while before your alumni can go out to their favorite club or invite their friends over for a crazy dance party but don’t let that stop you from bringing the experience home to them. Host a virtual dance party to bring out those crazy moves.

Antioch College roped in their alumni DJs from across generations and got 400+ registrations to its Virtual Div Dance Party event in just 11 days! The college set up a dedicated event page on its alumni network, laying down all the details needed for alumni to be able to participate and extensively promoted the event via Facebook.

How Antioch COllege got 400+ attendees to its virtual dance party in 11 days amidst COVID-19

6. Virtual Fundraising Events

While many institutions are still in a dilemma of whether or not to make a fundraising ask during an ongoing global crisis, the recent #GivingTuesdayNow saw some super creative virtual giving campaigns. 

As schools and universities face a desperate need to maintain their revenue streams especially in the face of a looming economic crisis, many institutions are opting for student emergency campaigns and online auctions. 

The French American International School anticipated a need for an increase in financial aid for next year as it provides support to its students in the form of tuition, books, lunches, and to every family that needs help during these tough times.

How the French American International School raised over $360,000 to support its community amidst COVID-19


7. Seminars and webinars to help your alumni navigate the crisis 

Support your alumni community with vital resources required to deal with the coronavirus via a virtual webinar or a seminar. As the world deals with uncertainty, fear, and anxiety amidst this crisis, bring health experts, career coaches, and your university leadership to come together and disseminate helpful information.

In response to COVID-19, University of Washington’s Department of Global Health initiated a weekly virtual lecture series featuring UW researchers who are coronavirus and pandemic preparedness experts, covering topics from testing and response measures to vaccine development and social & economic impacts.

Read more about UW Department of Global Health’s “Exploring and understanding the COVID-19 pandemic” seminar series here. 

8. Virtual Book Clubs

With the ongoing coronavirus lockdown, your alumni now have the time to catch up on that old classic that they never got to complete and even reconnect with their long-lost reading groups. 

Create virtual book clubs and target interested audiences with invitations to join these exclusive communities where they can connect with like-minded peers and have fruitful conversations that stir every book lover’s soul. Share a reading schedule allowing members time to read the book, participate in the discussion, and allow them to choose if they want to participate in the next reading session.

William Peace University, a liberal arts college in downtown Raleigh, North Carolina, launched a Virtual Book Club focused on professional development and career advancement for the university students and alumni. The group acts as a community that collectively sets and realizes career-related goals.

WPU's Virtual Book Club event
Visit the event page

9. Virtual Gaming Night

A virtual gaming night can be a great way to de-stress and relax with friends. Bring your alumni community together for a fun night of online poker, charades, or pictionary to inspire a healthy sense of competition amongst your alumni. You could even get some of your favorite staff members to make a special appearance to spruce up the night. 

Here’s how Samueli Academy brought its alumni community together during COVID-19 with Social Distancing Gaming Night over Zoom.

Samueli Academy's Social Distancing Gaming Night
View the post on Facebook

10. Virtual Yoga Session

With the rising stress and anxiety levels owing to COVID-19, now’s the best time for your school or university to start a virtual exercise or yoga program for your alumni. Organizing virtual exercise or yoga sessions for your alumni community during these tough times can help them deal with stress, depression, anxiety, fatigue, and motivate them to work towards their overall physical and mental well-being. 

Get certified Yoga practitioners/trainers from your community to lead these sessions to help their peers become fitter and better. 

William Peace University roped in its former Alumni Board President, Alli Leggett '01 to organize a virtual yoga session for alumni to join from the comfort of their home.

WPU's Peace of Mind Online Yoga class
View the Peace of Mind Online Yoga class with Alli Leggett '01 event page here

Advancement from home eBook

Top 10 Trending Virtual Alumni Events In Higher-Ed Amidst COVID-19

Here are the top 10 trending virtual events in 2020 to boost your alumni community engagement online.

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May 19, 2020

12 minutes

Read

As a remote working professional with years of experience in alumni relations & fundraising, Nita June, Director of Alumni Relations at The Association of Waldorf Schools (AWSNA) finds that working remotely offers flexibility and freedom that is refreshing and gratifying. She also feels that this same freedom can be challenging to manage successfully and that everyone has their own methods that work for them. Check out our Advancement from Home eBook to read what Nita and other advancement professionals are saying.

Advancement from home eBook

With schools and universities closed for a long time now, advancement staff members are gradually adapting to the new norm of working from home while effectively engaging alumni and donors via virtual events. 

Backed by data from 200+ schools and universities who have hosted successful virtual events over the last two months, here’s a virtual event checklist for advancement teams.

Step 1: Identify the need your virtual event is going to solve

With tons of creative virtual event ideas floating around the internet, the best way to figure out what’s best for you is to ask yourself these questions:

- How can you offer support to your audience during these testing times? 

- How can you solve a particular pain point of your constituents with your event?

Based on what your audience will resonate with the most, get started with building your virtual event. 

The French American International School anticipated a need for an increase in financial aid for next year as it provides support to its students in the form of tuition, books, lunches, and to every family that needs help during these tough times. 

French American International School case study


Step 2: Decide where to set up your virtual event & finalize the agenda

Once you’ve decided your virtual event theme, put together your event agenda and figure out what tools you need to execute your event. 

You can set up a dedicated event page on your alumni website or create a Facebook event page to capture registrations. If you need additional software such as Zoom for video conversations with attendees, Trello for organizing your event, or Almabase or Blackbaud to send emails to your attendees, this is the right time to talk to the experts on each team.

Take a cue from Antioch College’s incredible success with its first Virtual Div Dance Party. The Alumni Association set up an event page on its alumni website and Facebook to capture registrations. In addition to this, Antioch College needed funds to be able to host the 6-hours long virtual event which had 400+ registrations. So, the college set up a virtual fundraiser and urged attendees to contribute. Read how Antioch College got 400+ attendees to its Virtual Div Dance Party in 11 days amidst the COVID-19 outbreak.


Antioch College case study


Step 3: Promote the virtual event to maximize reach

Your virtual event’s success is largely dependent on your marketing strategy. O, how do you build a solid marketing strategy? The answer is by following the basics - emails and social media.

Use past data including event attendance, Facebook engagement, donation history and email engagement to identify highly engaged constituents and retarget them with personalized emails for your virtual event. 

Social media is a powerful tool when it comes to maximizing the reach of your virtual event. Create a hashtag, a series of posts, get your followers to join in and encourage them to share these posts with their network. 

How College of Idaho leveraged social media to drive participation to its virtual 5K race


Step 4: Track event success and have a post-event feedback strategy in place

You’re done with the planning, you got people to register for your virtual event, and with that awesome tool you signed-up for, your event is going great. Now what?

Having a good measure of engagement is critical to report on the success of your virtual event while working remotely. Measure your event based on metrics like registrations, check-ins, email open and click rates, and social media impressions and reactions. 

Another key metric that helps determine the success of your virtual events is post-event feedback. This is crucial in improving the quality of future events and boosting participation. It reveals what attendees, sponsors, and stakeholders loved about your event and what you can do to make it even better next time. There are various ways to collect high-quality feedback from your event attendees.

Advancement from Home eBook

4 simple steps to host a successful virtual event while you’re working from home

Find the checklists to host successful virtual events for alumni. Create your virtual events while you are working from home and boost alumni engagement.

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May 19, 2020

12 minutes

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As the COVID-19 outbreak continues to disrupt alumni relations and fundraising, institutions around the world have found themselves in a tight spot as a consequence of canceled events, giving days, and other planned alumni engagement activities.

With this new world order settling in, advancement teams are looking for unique ways to engage their alumni digitally. While a lot of institutions have been engaging alumni digitally for a while now, in this blog post, we’ll be looking at some of the most creative engagement ideas that we’ve seen being implemented during COVID-19.

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1. Organize virtual happy hours 

With alumni confined to their houses and being forced to work from home, everyone’s missing out on those Friday night Happy Hours. But wait, who said social isolation’s equivalent to the end of Happy Hours?

Organize virtual happy hours to boost alumni engagement

Virtual happy hours are a great way to encourage social interactions among alumni during these difficult times. You can organize your next virtual happy hour as a 1-hour event open to limited registrations. Create a dedicated event page for collecting RSVPs and lay down all the details on this page. Ask alumni to grab a beverage of their choice and join the meeting link. To add structure to your virtual event, encourage your event attendees to share something about themselves during the event like a short introduction, some insight into how they’re dealing with the crisis, or what they’re doing to help those in need.

St. Thomas University School of Law created a dedicated event page for its first-ever Young Alumni Virtual Happy Hour and promoted the event via social media.

Young Alumni Virtual Happy Hour Event to Boost Alumni Engagement
St. Thomas University School of Law’s Virtual Happy Hour event page on Almabase

St. Thomas University School of Law’s Virtual Happy Hour event
St. Thomas University School of Law’s Facebook post to promote the event


Virtual Happy Hour event to Boost Alumni Engagement
Check out QuestBridge Academy’s dedicated event page for the Virtual Happy Hour event for its Bay Area alumni

2. Support small alumni businesses

According to a recent survey by Goldman Sachs, 51% of America’s small-business owners said they could not weather more than three months of the current economic environment. 

With small business owners struggling to stay afloat throughout this crisis, this is a good time to offer your support to your alumni who own small businesses by leveraging your alumni network.

Create a web page listing small businesses owned or operated by your alumni and promote it on all your official websites and various social media platforms. 

Here's how Centenary College of Louisiana offered its support to alumni small business owners.

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Centenary College of Louisiana’s LinkedIn post to help promote small businesses owned by alumni

3. Encourage non-monetary donations from your alumni

Since the educational fundraising landscape has evolved as an outcome of the coronavirus situation, the approach that institutions have been adopting for fundraising asks has also transformed. Since schools and universities need funds now more than ever to be able to support their students, but feel apprehensive about asking their alumni for monetary donations, a lot of them are choosing to opt for fundraising in kind.

Similar to other institutions, Nicholls State University also had to move its classes online. However, the university realized that many students did not have webcams at home which served as a major obstacle to conducting online tests and smooth functioning of classes.

With the ongoing coronavirus situation, raising funds for webcams wouldn’t have been possible and so, the university appealed to its alumni to help students out by donating webcams.

Encourage non-monetary donations to boost alumni engagement
Nicholls State University made an email appeal to all alumni urging them to donate webcams in support of students

4. Organize virtual races to boost alumni well-being

With everyone confined to their homes, forced to work from home, limitations on social interactions, and physical fitness taking a back seat, health and well-being of alumni has become a major concern for institutions across the globe.

Aid your alumni through this phase of social isolation and encourage them to make exercise a part of their routine by organizing a virtual race. A virtual race can have participants from any location within a predetermined time. Photos shared by alumni during their walk/run can further be shared with the alumni community via Facebook or alumni website, helping drive engagement and registrations. 

The College of Idaho’s ongoing ‘2020 Coyote Dash [Virtual 5K] race’ is helping connect its alumni who are located miles away from one another during these testing times. 

Read the complete success story here 👇

How the College of Idaho is driving alumni engagement amidst COVID-19 via a virtual race

5. Conduct online yoga sessions

With COVID-19 leading to stress and anxiety as a result of social isolation and financial pressures, the mental health of alumni is a rising concern for all schools and universities. Many institutions are organizing virtual exercise or yoga sessions for their alumni to help them deal with stress, depression, anxiety, energy, fatigue, and motivate them to work towards their overall physical and mental well-being. 

William Peace University, a liberal arts college in downtown Raleigh, North Carolina, roped in its former Alumni Board President, Alli Leggett '01 to organize a virtual yoga session for alumni to join from the comfort of their home. 

Online Yoga Class with Alli Leggett '01
View the Peace of Mind Online Yoga class with Alli Leggett '01 event page here.


6. Urge alumni to share their photos with the community

Alumni photos that capture happy moments is another great way to engage your alumni and get them to interact with one another. You can start a photo contest by encouraging your alumni to post their photos on your alumni website or alumni group on social media.

Bob Greene, Alumni Director at Serra High School started a ‘Picture Time’ contest via email, urging alumni to share pictures while they’re at home with their families or any picture that makes them feel happy.

Urge alumni to share their photos with the community
Serra High School emailed alumni to submit entries for Picture Time contest

8 creative ideas to boost alumni engagement
The latest photos from the Picture Time contest - See the full album here

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7. Host virtual gaming nights to bring your alumni together

Social isolation during COVID-19 means that you can’t invite your alumni to your school or university for a fun game of soccer but, how about hosting a virtual event for alumni to engage in some healthy competition over online games? 

Bring your alumni together for a fun night of online Charades, Monopoly, Pictionary or Cards against Humanity. Take it a notch higher with special appearances of some of their favorite staff members. 

8 creative ideas to boost alumni engagement
Check out the full post here.

8. Host a virtual coloring contest for alumni and their families

Encourage your alumni to show off their creative side by hosting a virtual coloring contest open to them and their families. Coloring is known to be great for mental, emotional, and intellectual health in adults and serves as a wonderful hobby that keeps children calm and entertained. 

Chestnut Hill College organized a fun virtual coloring page contest for alumni and their families where campus photos and logos were converted into coloring pages using the Colorscape app. Take a look at the coloring pages here.

The college also took to social media to launch a contest by encouraging alumni to download coloring pages and participate by coloring and sharing it with the alumni community. The best submission will be chosen by the alumni community and receive a CHC prize pack.

8 creative ideas to boost alumni engagement
View the full post on Chestnut Hill College’s alumni page on Facebook

8 creative ideas to boost alumni engagement & fundraising amidst COVID-19

Here's a look at the 8 unique and creative ideas that we've seen advancement teams implement to engage their alumni digitally during the COVID-19 crisis.

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April 22, 2020

12 minutes

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For schools and universities around the world, the ongoing coronavirus crisis has shortened the semester and put a hard stop to all planned events and gatherings. The worst hit by this series of events is the Class of 2020 as their final months on campus are snatched away from them and commencement ceremonies either stand cancelled, postponed, or moved online.

These new alumni experience mixed feelings as one of the happiest moments of their life - their day of graduation that they worked so hard to get to, is now replaced with sadness and disappointment over not being able to celebrate this joyous day with friends and family. 

As these new graduates launch themselves into the worst job market since the Great Recession, amidst anxiety and fear over revoked job offers and huge loans, your role as their alma mater could define their lives for decades to come.

Live Webinar: Practical ways to plan your events calendar for next year

Here are 5 thoughtful ways to welcome your Class of 2020 alumni to lift their spirits and ease their way through this transition.

Video messages from alumni

One thing that your new graduates would definitely appreciate is hearing from their seniors! Have your alumni community create short video messages to welcome the newest members with the most thoughtful messages, praises, and words of wisdom to encourage them as they embark on a new journey. 

Even better, surprise your newest members with a special video appearance from a star alum!

To brighten up the virtual graduation ceremony for their newest alumni brethren, St. Francis High School encouraged its alumni to create short videos to welcome the Class of 2020. The video compilation also included a special appearance by the school’s longtime community member, Fergie, former Black Eyed Peas music band member who dropped in to congratulate the new alumni.


Check out the full video here


Honor each of your grads with customized yard signs

The Class of 2020 has already been robbed of a conventional commencement ceremony and definitely deserve some extra love and attention. Honor each one of them for the sacrifices they’ve had to make and celebrate their achievements and success with customized yard signs.

Yard signs with pictures of alumni are a unique way to display support for your graduates and publicly announce their accomplishments.

Nicholls State University Alumni Federation arranged to have yard signs made to honor each and every graduating senior and encouraged them to drop by the Alumni House on campus to click a picture with their customized signs. The pictures taken by young graduates were then shared on social media and the memorable souvenirs were later on taken home by alumni.

View more posts on Nicholls State University Alumni Federation’s Facebook Page

Bring back memories of the year with a Spotify playlist

Give your new graduates a chance to bond again over music that will forever stay close to their hearts. Have your teachers and students put together a Spotify playlist featuring the Class of 2020’s favourite tracks define their campus experience and surprise them by playing the tracks during their virtual commencement ceremony. Also, make the playlist  available via a link on your alumni website.

University of Maryland Alumni Association created an exclusive Spotify playlist to celebrate their Class of 2020. The university also added a link to the playlist on their alumni website. 

Groove to the tunes of UMD’s Spotify Playlist for Class of 2020

Dedicate a week of events for Class of 2020

As the Class of 2020 misses their traditional end-of year programming, many schools and universities are hosting virtual events to honor this important milestone in the lives of their new graduates.

North Allegheny School District went a step further and dedicated a week of events to celebrate their new alumni. From a car parade to a virtual dance party, the institution meticulously planned multiple themed events in the spirit of graduating seniors. North Allegheny Foundation, NA Alumni Association, and NASD also started a fundraiser to raise money for this special gift to their graduates.

Take a look at the campaign and event schedule

Get your alumni to offer guidance and advice to support the Class of 2020 through the economic crisis

The job market is extremely hostile and your new graduates are reeling under the pressure of rescinded job offers and canceled interviews. As this crisis unfolds, one way of welcoming your Class of 2020 is by offering them the support of those who’ve had first-hand experience dealing with a similar situation.

Yes, we’re talking about your Class of 2008. While the circumstances may be largely different, your Class of 2008 comes closest to understanding what the Class of 2020 is going through. Make it easy for your new graduates to interact with your graduates of 2008 by creating an affinity group on your alumni website or a community on Facebook or LinkedIn.

The College of Idaho created a closed community on their alumni network inviting graduates of 2008 to help out their newest alumni members. The private community has a total of 341 members.


The email invite for College of Idaho graduates of 2008 to join the closed community

As the Class of 2020 learns to adapt and overcome the challenges thrown at them, the onus is on schools and universities to ensure that these young graduates come out strong. So, we hope you make the most of the ideas shared in this blog post and welcome your Class of 2020 as alumni to your institution with pomp and gaiety!

COVID-19 Resources for Higher Ed

5 ways to welcome Class of 2020 alumni amidst COVID-19

The Class of 2020 graduates missed out on their much-awaited traditional send-off. Here are 5 thoughtful ways to welcome your Class of 2020 alumni to lift their spirits.

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June 10, 2020

12 minutes

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The graduation season is upon us and it usually brings with itself, accompanying feelings of nostalgia and happiness. As graduates move towards a new chapter in their lives with the blessings of their beloved teachers, graduation is one of the happiest moments in a student’s life. 

But, is the world still the same place since the last graduation season? 

The upcoming batch of graduates is being deprived of once-in-a-lifetime moments like dancing the night away at their senior prom, walking across the stage to receive the diploma that they spent countless hours of hard work on, and even a chance to simply say goodbye to the people that have been an important part of their lives - friends, mentors, and beloved teachers.

On top of this, these young graduates find themselves thrust into the worst job market in modern history. Many of them have lost their on-campus jobs, internships, and are already witnessing dwindling job opportunities.

Inspired by Buzzfeed

Now more than ever, the graduates need to know that their alma mater and alumni have their back. In a post-pandemic world, it is imperative that the university community join hands to help soon-to-be graduates, and eliminate the risk of a lost connection with them.

Register for our free webinar

Here are 5 ways in which alumni can get involved and help the next batch of graduates overcome their unique challenges during these testing times.

Offer one-on-one support to graduates

The post-pandemic world keeps throwing oddballs at all of us, and it’s only natural that your graduates need some additional help. Whether it’s emotional support from a friendly alum or an alum that can offer career guidance, your graduates need all the support they can get to power through this crisis. As the situation at hand is unique, encourage your alumni to go the extra mile and offer one-on-one support to your graduates. 

Facilitate direct conversations between alumni and graduates via emails or social media, or create an affinity group to connect graduates with alumni who can cater to their needs. While enabling group conversations is a good approach, in these challenging times, a little one-on-one treatment might go a long way in building deeper connections and imbibing a greater sense of loyalty in your new alumni. 

Barcelona Graduate School of Economics facilitates a unique one-on-one chat experience to help graduates, students, and candidates applying to the institution via an online chat platform.

Share job and internship opportunities from their companies

Your alumni network is a valuable resource for your upcoming graduates who are currently on the lookout for job and internship opportunities. These networks also serve exclusive job and internship listings in cases where they’re not widely published elsewhere, giving graduates first dibs. Additionally, having an alum guide these graduates with their job search and provide an endorsement at their companies greatly improves the chances of the latter landing a job offer. 

Welcome your future alums with heartfelt video messages

In case your graduates have to miss their traditional end-of-year programming and brace themselves for a plethora of challenges coming their way, it is all the more important that they hear encouraging words of wisdom from their seniors. Urge your alumni community to create short video messages, offering words of encouragement, praises, and congratulations to the young graduates. 

Add an element of surprise by getting a star alum to make an appearance on the video. 

Read how Carnegie Mellon University roped in 13 high-profile alumni to surprise their Class of 2020 graduates during their virtual conferral of degrees ceremony. Head over to CMU’s website to read more.

St. Francis High School's success story


Provide virtual job shadowing services

Job shadowing plays a pivotal role in career development and discovery as it helps a graduate gauge and identify their field of interest, assess if they are the right fit for a particular position or industry, learn skills via hands-on experience, network and build relationships with relevant professionals, and receive invaluable career advice from experienced alumni. Give your graduates the opportunity to explore different career-fields and gain real-world experience in the field of their choice by matching them with alumni hosts interested in job shadowing. 

You can facilitate job shadowing by using an online network that automatically matches alumni and graduates based on their needs, interests, and other relevant criteria.

Boston College’s Eagle Exchange Job Shadowing Program is an exclusive online platform that matches students with college alumni who serve as hosts for one-day shadowing experiences. Alumni hosts represent diverse industries and job functions. Read more about the Eagle Exchange program here. 

Host AMAs on specific topics

As your graduates come to terms with a hostile job market and mourn loss of traditions, there’s so many questions that these new graduates need answered. Provide value to your new graduates by organizing an Ask Me Anything session by roping in expert alumni to answer specific questions. If your graduates are concerned about getting a job in this bad economy, get career specialists in your alumni community on board and schedule an open AMA session to allow your graduates to ask away.

Washington State University Alumni Association’s hosting weekly AMA sessions with alumni employers who are ready to talk to all majors in the fields of arts, science, and health. Head over to WSU’s alumni website to read more.

To the next batch of graduates, hang in there, as this is only the ending of the first chapter of a grand adventure. And to all our incredible partners who are going above and beyond to help and support their young graduates, we stand with you and promise to continue delivering the best ideas and strategies to make your job easier.

How William Peace University welcomed the Class of 2020 to the Alumni Association virtually

How your alumni community can support new graduates

Here are 5 ways in which your alumni community can support the Class of 2020 graduates overcome their unique challenges during the COVID-19 crisis.

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June 16, 2020

12 minutes

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