The State of Year-Round Alumni Engagement: 5 Findings from Our 2026 Survey

Explore 5 key findings from our 2026 survey of 103 advancement professionals on year-round alumni engagement, including challenges, personalization, measurement, and AI.

Prajnya Yelamali

Published: 

October 22, 2026

Updated: 

Summary

The State of Year-Round Alumni Engagement 2026 report, based on a survey of 103 advancement professionals across roughly 90 institutions, explores five key findings:

  • Engagement: Moving beyond flagship events.
  • Capacity: Staffing and resource constraints.
  • Personalization: Understanding alumni interests.
  • Measurement: Connecting engagement to fundraising outcomes.
  • AI: Using AI for reporting, personalization, and content creation.

The report offers practical insights to help advancement teams strengthen alumni relationships and sustain year-round engagement.

For a long time, alumni engagement revolved around a handful of big dates on the calendar. Homecoming, reunions, a gala, and a giving day did most of the heavy lifting, and the months in between remained quiet.

The 2026 National Alumni Survey found that 86% of alumni are satisfied with their overall experience as a student, but only 50% feel the same way about their experience as an alum. Alumni still value their time at the institution, but what many of them are missing is a relationship that carries on after they leave campus.

This is why more advancement teams are trying to stay connected with alumni throughout the year, instead of only around a few key moments. But what does year-round engagement actually look like across advancement teams today? Which programs are teams running, what's getting in the way, and how are they using data, technology, and AI to keep up?

To find out, we surveyed 103 advancement professionals across roughly 90 institutions for our research report, The State of Year-Round Alumni Engagement (2026). Most respondents were based in the US, and we also heard from teams in Canada and the UK. They came from a wide mix of organizations, from solo shops to teams of over 100 people, and from K-12 offices to large public universities.

Since the survey was opt-in, the findings work best as a reference point for spotting patterns across the field. This blog will give you five that stood out the most from the report and what they could mean for your team.

1. Alumni engagement is moving beyond flagship events

Signature events still matter: A reunion or homecoming can create a moment alumni remember for years, but for most teams, those events no longer make up the entire engagement strategy.

When we asked respondents to describe their approach, only 8% said their engagement is mostly event-led. Here's how the rest of the answers broke down:

Findings from a survey of 103 respondents


Teams are building portfolios of smaller touchpoints instead of relying on one flagship program. The most common year-round initiatives in the report were:

  • Volunteer opportunities (57%)
  • Career networking (48%)
  • Alumni storytelling and user-generated content (48%)
  • Parent and family engagement (45%)
  • Affinity groups (40%)

Class notes, regional communities, mentorship programs, and young alumni programs followed close behind.

What this shift means for advancement teams

As the report points out, every event sorts your alumni into two groups: the ones who can show up and the ones who can't. An alum who lives far away or is raising a young family may want to stay involved but simply can't make it to campus. A broader portfolio gives them a way in.

It also helps alumni feel more connected. The 2026 National Alumni Survey found that alumni who recently volunteered with their alma mater are 8 times more likely to feel very connected and 5 times more likely to feel very informed than those who never have.

That said, more programs don't automatically lead to better engagement. When we asked which initiatives had been most successful for sustained engagement, volunteer opportunities came out on top (34%), followed by affinity groups and regional communities (27% each). Mentorship, on the other hand, came up most often as the hardest program to keep alive.

So before you add another program to the calendar, the report suggests running each one through three questions:

  1. Does it create meaningful value for alumni?
  2. Can we sustain it with our current resources?
  3. Should we expand it, redesign it, or retire it?

Punahou School in Honolulu, for example, used the six-month gap between its February carnival and June alumni luau to plan a multi-year events calendar. You can read how it worked in the full report.

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2. Capacity is the biggest barrier to going year-round

Coming up with new engagement ideas is the easy bit for most teams. Keeping those ideas running year after year is where the challenge is.

Limited staff capacity was the most cited barrier in the survey, followed by low alumni participation and budget constraints: 

This challenge shows up regardless of team size. A third of respondents work in teams of five people or fewer, but larger teams reported the same problem.

Take a mentorship program, for example: Someone has to match mentors and mentees, send reminders, handle drop-offs, and prepare for the next cohort. As the report puts it, successful engagement creates more work, and the more opportunities you offer, the harder they become to sustain.

The tension between wanting more and delivering more

As teams move beyond an event-centric model, they're supporting more initiatives throughout the year. More opportunities for alumni also means more resources are needed to keep those programs going.

Low alumni participation adds another layer. More than half of respondents (53%) named it as one of their biggest barriers, and young alumni came up again and again as the hardest audience to engage consistently. Ironically, these are also the years when engagement matters most. But the period right after graduation is often the busiest in an alum's life, so institutional communications easily get lost among career changes and personal milestones.

Sherborne Boys School in England runs roughly 40 events a year with a two-person team, and one of its changes was timing careers events for the week before university terms start, when younger alumni are actually reachable. Read more about what the team changed in the report.

3. Personalization is still more aspiration than reality

Most institutions already have a lot of information about their alumni. The survey shows which data points teams rely on most to segment their audiences:

Other segments: Career/industry (20%), Volunteer activity(16%), Community participation (9%), Little or nosegmentation (8%), and Constituent type (1%).

Knowing who someone is vs. what they care about

A graduation year and a major tell you who someone was when they left campus. They don't tell you what that person cares about today or what would make them want to engage again.

According to the 2026 National Alumni Survey, fewer than 1 in 10 alumni feel very well known by their institution, and 54% say their personal interests aren't known at all. Only 14% believe their institution has a good understanding of their current career or life stage.

Our survey shows the same gap from the institution's side. When we asked respondents to describe how personalized their engagement is:

  • 48 use basic segmentation, such as sending different emails based on graduation year or giving history
  • 27 send one-size-fits-all communications
  • 20 have moderately personalized journeys
  • 1 reported highly personalized engagement across channels

Why personalization is hard to do at scale

Part of the problem is what happens after an alum engages for the first time. Only 3 of 103 respondents describe their engagement journeys as fully structured, while 77 report no formal journeys and rely on manual processes or ad hoc follow-ups instead.

That means an alum might attend an event, make a gift, volunteer for the first time, or join a mentorship program, and what happens next often depends on individual staff members rather than a consistent engagement strategy. Each interaction risks becoming a standalone touchpoint instead of a step in a longer relationship.

The good news is that many of the signals you need already exist in everyday interactions like event registrations, volunteer sign-ups, and email engagement. Asking a few simple questions can also go a long way, such as:

  • What causes do you care about?
  • Which events interest you?
  • What skills would you be willing to share?
  • How would you like to stay involved?
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Once you have those answers, planning the next step becomes much clearer. If an alum is looking for their first job, a networking opportunity or a career mentor might be the right fit. As our breakdown of the 2026 National Alumni Survey put it, alumni want to feel that what they receive reflects where they are in life right now.

4. Engagement measurement has a visibility problem

Teams are running more programs than ever, but many of them can't see the full picture of what all that work is producing.

Only 12 of 103 respondents said they can clearly connect their engagement efforts to fundraising outcomes, and 1 in 4 identified siloed tools and data as a major barrier to scaling year-round engagement.

When event data lives in one tool, email engagement in another, and giving history in the CRM, it becomes very hard to see how one alum's journey is unfolding. You might know that someone attended a networking event, but you might not know that they also opened your last three newsletters, volunteered in the spring, and are now showing signs of being ready to give.

Why measurement needs to go beyond attendance

Attendance and registrations are useful indicators, but on their own, they don't tell you whether today's engagement is creating tomorrow's advocates and donors. If engagement and fundraising are tracked as separate stories, teams end up optimizing for activity rather than outcomes.

A few ways to broaden what you measure:

  • Use a wider framework: CASE measures alumni engagement across four modes: philanthropic, volunteer, experiential, and communications. Looking across all four gives you a fuller picture.
  • Track repeat engagement: Look at repeat vs. first-time participants and volunteer-to-donor conversion rates. Our guide to alumni engagement metrics goes through these and more.
  • Map the journey: Pick one program and identify the milestones that show an alum is becoming more engaged. Then ask whether you can see that entire journey in one place, or if it's spread across multiple systems.

Cornell College had 1.5 people in alumni relations and 16 across advancement, running five to eight disconnected systems that no one could fully manage after key staff turnover. Instead of changing everything at once, the team moved to one system in stages. They started with homecoming registration and giving days before moving on to the alumni network. You can read how they did it in the full report. 

5. AI is moving from curiosity to practical use

It's been more than three years since generative AI went mainstream, and for advancement teams, it's no longer a novelty. Our survey found that nearly 6 in 10 respondents are already using AI in some capacity:

This lines up with what's happening across higher education more broadly. Ellucian's 2026 AI survey report found that 66% of respondents say their institution is now using AI, up from 49% the year before.

Where advancement teams want AI's help

When we asked where AI could help most, the answers mirrored the bottlenecks from earlier in the report:

  • Reporting and analytics (62%)
  • Personalization at scale (50%)
  • Content creation (47%)
  • Identifying high-intent alumni (39%)
  • Event follow-up and nurturing (39%)
  • Donor readiness insights (34%)

Only 7% of respondents said they don't currently see a need for AI support. Teams are looking at AI for their biggest bottlenecks first, which suggests it's being seen more as an operational partner.

What to hand over to AI and what to keep human

Rather than evaluating AI tools one by one, the report suggests looking at your team's workload and sorting recurring work into three buckets:

  • Automate: Repetitive, rules-based work like cleaning alumni records, generating reports, scheduling communications, summarizing survey responses, and processing event registrations.
  • Augment: Work where AI helps staff move faster and make better decisions, such as drafting stewardship emails, personalizing communications, researching prospects, and creating campaign content.
  • Retain (human-led): Work that depends on trust, empathy, and judgment, including major gift conversations, donor stewardship, volunteer management, alumni mentoring, campaign strategy, and sensitive communications.

That last bucket matters a lot in advancement. Your team holds some of the most sensitive data an institution has, like giving history and personal details shared over years of stewardship. It's no surprise that data security and privacy remain the top barrier to AI adoption in higher education, cited by 61% of individuals and 56% of institutions. As we covered in our look at where AI in advancement stands today, the goal is to use AI in ways that protect the relationships your team has spent years building.

What this means for advancement teams

If we put these five findings together, a clear picture comes through: Most advancement teams have already moved past the idea that a few big events are enough. They're building more ways for alumni to stay connected, and they understand why it matters.

Most teams have plenty of ideas. The harder part is keeping those ideas going when small teams are stretched across multiple programs and alumni data is scattered across systems. Many teams also can't see whether their work is leading to deeper engagement or giving, and AI is increasingly being looked at as a way to take some of that pressure off.

If you're thinking about where to start, here are a few takeaways from the report:

  • Review your current programs before adding new ones. Strengthen what works, simplify what relies on too many manual steps, and retire what no longer delivers enough value.
  • Collect better indicators about what your alumni care about, and use them to decide what each person should hear about next and to plan their longer journey.
  • Bring your data together so you can follow an alum's journey from their first interaction to their first gift.
  • Be deliberate about AI. Let it handle repetitive work so your team has more time for the conversations that need a human.

Year-round engagement is ultimately about making it easier for alumni to stay connected in ways that matter to them. The full report covers each of these findings in more depth, along with seven stories from institutions like Punahou, Sherborne Boys School, and Cornell College on what they changed and why it worked.

Download The State of Year-Round Alumni Engagement (2026) report

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Prajnya Yelamali

Prajnya has worn a few hats - events, hospitality, enterprise customer success - and now as a freelancer she's a project manager with LURU, a Bengaluru print-only magazine.

She also writes for Almabase's blog. In her quieter moments, you'll find her either deeply lost in music, writing or chasing the world in black and white with a camera.

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