Moving on from Blackbaud NetCommunity: Alternatives, Migration, and What to Expect Next

Planning to migrate from BBNC? Here's a look at how to evaluate alternatives, manage migration, and get your team up and running without missing anything.

Anwesha Kiran

Updated: 

September 29, 2026

If you've been running events on Blackbaud NetCommunity (BBNC), chances are you've felt the strain for a while now. Whether it's the platform's age, limited functionality, or the growing manual processes, you might be coming to the conclusion that BBNC is no longer keeping up with the demands of modern advancement.

We’ve already covered the top 5 BBNC alternatives and how Almabase stacks up against it. In this blog, we’ll talk about how to approach migrating to a new platform, and what to expect in the weeks and months after making the switch.

Top 5 BBNC Alternatives

The reason teams are looking for BBNC alternatives is because advancement itself has evolved. As advancement strategies grow more flexible, personalized, and data-driven, many teams are finding themselves stretching BBNC beyond what it was designed to do.

Modern advancement platforms are built to handle the complex needs that have become standard for advancement teams today.

Here’s a quick comparison of the top 5 alternative BBNC platforms:

Platform Best For Pros Cons
Almabase Institutions on BBNC struggling with complexity;

colleges and universities of all sizes
• Integrate giving, events, email, and community in one place
• Real-time RE NXT sync with automatic duplicate resolution
• Handle multi-day events and complex campaigns without workarounds
• 24/7 customer support for staff and alumni
• Reach constituents via email, SMS, and other channels from same platform
• No prospect research or wealth screening tools
GiveButter Peer-to-peer campaigns without subscription commitment;

crowdfunding on low budgets;

nonprofits seeking user-friendly platforms
• Free forever plan with optional paid tiers starting at $29/month
• Build campaigns quickly with branded pages and QR codes
• Track donor activity and send personalized messages with built-in CRM
• Launch peer-to-peer campaigns with event ticketing and auctions
• Accept Venmo, Apple Pay, Google Pay, PayPal
• Not designed for educational institution-specific needs

• Lacks advanced alumni networking and community engagement
Hivebrite Schools fostering peer-to-peer connections;

large geographically dispersed alumni networks;

community-focused engagement
• Alumni discussion groups, class communities, and interest networks
• AI-powered matching based on interests and behaviors
• Integrate job boards and mentoring directly into platform
• Create structured engagement journeys for reunions and onboarding
• Customize branding and integrate with CRMs and analytics
• Transactional giving modules not at center of operations

• Lacks gamified giving day features and major gift prospect tracking
EverTrue Institutions with dedicated major gifts programs;

universities prioritizing prospect identification and major gift strategy
• Social media and digital engagement signals
• Track engagement of high-net-worth prospects to prioritize warm leads
• Uncover new major gift prospects and generate proposals
• Personalized outreach and higher retention rates
• Not a full platform replacement

• Requires separate systems for events, email, and community
360Alumni Schools prioritizing alumni network building alongside fundraising;

institutions at earlier stages of alumni relations
• Unifies networking, fundraising, and events
• Find peers and coordinate local chapters via map-based directory
• Email integration and behavioral segmentation
• Self-posted roles and peer mentoring
• Build features based on client feedback
• CRM integration maturity is not as well established as others

• Community-first approach can sideline fundraising workflows

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For a more detailed look at how these platforms compare to BBNC, check out our blog on Top 5 Blackbaud NetCommunity alternatives.

Choosing a platform is an important first step, but it's only part of the journey. Once you've identified the right fit, understanding the migration process itself becomes just as important.

Things to Keep in Mind When Migrating from BBNC

1. Pre-Migration Planning

A good way to approach planning would be to sit down with your team and set expectations on what ‘success’ looks like.

Timeline expectations (and what causes delays):

Most BBNC migrations take several weeks to a few months, depending on database size, data quality, and implementation complexity. As much as it is about the data transfer itself, preparation and testing could also take up quite a bit of time, depending on your requirements.

Key stages include:

  • Data cleanup: Identifying duplicate records, outdated information, and legacy data before migration. The cleaner the data, the smoother the transition.
  • Field mapping and configuration: Mapping existing fields, giving designations, communication preferences, and engagement data to the new platform's structure.
  • Migration and validation: Transferring data, verifying records, reconciling reports, and resolving any discrepancies.
  • Training and process documentation: Ensuring staff understand new workflows, integrations, and day-to-day processes before launch.
  • Testing and go-live preparation: Validating integrations, test critical workflows, and confirming everything works as expected before fully retiring BBNC.

A realistic timeline allows room for cleanup, validation, and adoption. If a migration plan seems unusually fast, it's worth understanding what has been left out.

Stakeholder alignment (getting the right people involved)

A successful migration is always a team effort. Advancement leaders and directors may define goals, timelines, and success criteria, while database managers oversee data cleanup and validation. IT teams review security and integration requirements with your vendor, and front-line users identify critical workflows and day-to-day processes that need to be preserved.

Involving the right stakeholders early helps surface dependencies, customizations, and workarounds that might otherwise be overlooked.

A common challenge is balancing speed with continuity. Leadership may want to move quickly, while staff are focused on preserving workflows and institutional knowledge built up over time. Think about this as an opportunity to identify what remains essential and what can be simplified.

Auditing Your Data Before the Big Move

Before moving data, identify what's actively used, what's valuable for historical reporting, and what's no longer relevant. You can bucket it into three categories:

  • Must move: Current alumni records, recent giving history, active event registrations, email lists, and constituent attributes used for segmentation and outreach.
  • Should move: Historical giving records, past event participation, and archived communications that provide reporting and engagement context.
  • Can stay behind: Inactive records, obsolete custom fields, duplicate entries, and legacy data that no longer supports fundraising or engagement efforts.

Being selective reduces migration complexity and improves data quality. Moving thousands of outdated or unused records creates additional cleanup work without adding meaningful value.

Identify Your Critical Workflows

As with any platform, it is likely that your team’s processes developed around BBNC's features and limitations. Before migrating, figure out which of those processes are essential and which exist because the platform required them.

Look at the last year of advancement activity:

  • Did you run multi-day events with multiple sessions or registration paths?
  • Did you use peer-to-peer fundraising, team fundraising, or leaderboards?
  • How often did you segment email audiences, and how much manual work did that require?
  • How were matching gifts tracked and reconciled?
  • What forms were used beyond event registration, such as profile updates, class notes, or giving preferences?

For each workflow, ask two questions:

  1. Does the new platform support this natively?
  2. If not, is it important enough to recreate?

If a critical workflow depends on spreadsheets, manual reconciliation, or staff workarounds, it's better to identify that before migration than after the go-live day.

2. Common Migration Pitfalls

Data Integrity Issues

Data problems have a way of sneaking up after go-live when your team begins using the system day to day.

This could look like:

  • Missing contact information caused by incorrect field mapping
  • Duplicate constituent records that weren't merged correctly
  • Incomplete giving histories or missing fund designation data
  • Custom fields that failed to transfer to the new platform's structure

To avoid this, set up a system for validation that can go beyond a quick spot check. Pull a random subset and verify complete constituent records, including phone numbers, class years, giving history, event participation, and custom attributes. Have your database manager reconcile export and import counts as part of validation. If 15,000 alumni records were exported and only 14,800 appear in the new system, identify what happened to the remaining 200 before go-live.

At Minnesota State University, Moorhead, the team used Almabase to simplify Giving Day management and support year-round engagement efforts.

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Underestimating training and change management

A single training session will probably not be enough. Different teams use the platform in different ways, and each group needs training that reflects its day-to-day responsibilities.

A well-considered training plan could include:

  • Initial onboarding for all users
  • Role-specific training sessions for teams managing events, communications, fundraising, or reporting
  • Follow-up sessions after go-live to address questions and refine workflows
  • Documentation staff can refer to
  • An internal platform champion who can support colleagues and escalate issues when needed

Without role-specific training, you risk your team falling back on manual processes simply because they don't know a better option exists. In some cases, institutions discover weeks after launch that staff are still completing tasks manually that the new platform could have automated from day one, at which point they’re not realizing the full potential of the switch made.

Skipping parallelly running both platforms

Running BBNC and your new platform side by side for a period gives your team a chance to test real workflows before fully committing to the switch.

That might mean running a giving campaign on the new platform while monitoring gift data as it syncs to Raiser's Edge NXT, or sending communications through the new system and comparing results against historical performance.

The goal is that by the time you retire BBNC, you should know how the new platform handles fundraising, events, communications, and data syncs in practice.

Assuming customizations transfer as-is

Custom fields and custom workflows often create surprises during migration.

A field such as "Giving Capacity” or "Affinity Group" may not exist in the same format in the new platform. Some fields can be imported directly and others may need to be remapped. In some cases, the new platform handles the same information through a completely different structure.

Before signing with a vendor, review the custom fields your team actually uses and ask how each one will be handled. If a field contains years of historical data, confirm what will happen to that data after migration.

The same applies to custom workflows. A process built around BBNC may need to be recreated, modified, or replaced entirely.

3. Questions to Ask Vendors

Migration support

Migration support varies widely between vendors. Some handle data migration as part of implementation while others might expect your team to support with managing exports, imports, and validation.

Before signing, ask:

  • Who is responsible for migrating the data?
  • What's included in the implementation fee?
  • What work falls back on our team?
  • Are there additional costs for custom fields, complex data structures, or timeline extensions?

You should also understand how the vendor handles unexpected issues. If data cleanup takes longer than planned or additional migration work is required, will you bear that cost?

Data validation and safeguards

Ask vendors how they verify data before and after migration. Consider questions such as:

  • Can you review the data before it goes live?
  • Is there a test environment where the migration can be validated first?
  • Will they show you field mappings and flag records that need attention?

You want a process that includes testing, review, and approval before the final migration.

Timeline and implementation resources

Find out who will be working on your migration and what that will look like, and also think about staff training and post-launch documentation.

These questions matter because implementation teams are structured differently. Some vendors assign dedicated resources for the duration of the project. Others route requests through a shared support team, and you will need a plan in place for each scenario.

Post migration support

This is where you ask your vendor about what support looks like during the first few weeks after launch.

  • How are issues reported?
  • How quickly are they resolved?
  • How do they ensure no data gets lost in translation?
  • Is there a standard onboarding support period, or does support shift to the help desk process?

Your team will be learning new workflows, finding edge cases, and asking questions they couldn't have anticipated during training. Make sure you know what help is available when that happens.

What to Expect After Switching from BBNC

1. Early Workflow Changes

Interface and navigation:

Your team will notice workflow changes immediately. Different platforms are organized differently, and familiar processes may take time to relearn.

For example, event creation, registration management, and communications may be handled within a single workflow rather than across multiple tools. Email campaigns may no longer require exporting lists and moving data between platforms.

Expect a learning curve during the first few weeks as staff build familiarity with new workflows.

Reporting and dashboards:

Reporting is one of the first areas where teams need additional training.

Reports that existed in BBNC may not exist in the same format, and information may be accessed through dashboards, filters, or event records instead.

With a modern platform, these dashboards would likely be much more intuitive, but there will still be a learning curve. Staff should spend time learning where they can access key metrics and how to build the reports they use regularly.

Integration shifts:

With this switch, you might be moving from a process that relies on exports and imports to one where data flows automatically between systems.

Email engagement, event participation, and giving activity may sync directly to the CRM rather than requiring manual updates. These changes do simplify day-to-day operations, but they also change established processes and responsibilities.

2. Quick Wins in the First 30-90 Days

As your team is making its way through the learning curve, there will be wins that you can celebrate to build their confidence!

Faster reporting and data access:

One of the first benefits teams notice is how much less time they might spend pulling data.

Audience segments that once required exports, spreadsheets, and manual filtering can be created directly within the platform. Common questions about donors, event attendees, and engagement history can be answered in minutes instead of hours.

A better experience for alumni:

Profile updates, event registrations, and form submissions tend to work much better on mobile devices.

That convenience benefits both alumni and advancement teams. Alumni are more likely to complete registrations, update their information, and submit content when the process takes only a few minutes from their phone.

More automation, less Manual follow-up:

Many routine tasks can be automated once and reused across campaigns and events.

Thank-you emails, event reminders, registration confirmations, and other common communications can be triggered automatically based on attendee or donor activity. Duplicate detection, data updates, and CRM syncs can run in the background as well.

3. Timeline to Full Realization

Even if your team is up and running within a few weeks, you’ll likely see the full value in a bit longer. A more realistic timeline would look something like:

  • Weeks 1 and 2: Your team is learning new workflows, asking questions, and getting through their first campaigns and events on the platform.
  • Weeks 3 to 6: Common tasks become more familiar. Your team works faster, and any training gaps become easier to identify.
  • Months 2 and 3: Your team is comfortable with day-to-day workflows and begins exploring more advanced capabilities. Data quality improves.
  • Months 4 to 6: Your team spends less time managing processes and more time using data for segmentation, reporting, and campaign planning. The focus is on strategy and not the tool.

The biggest improvements show themselves gradually, as your team gets used to the new platform and uses it in different settings.

4. Training and Staffing Considerations

Role-Based Training:

Training should reflect how people actually use the platform.

  • Event teams need training on registrations, attendee management, and communications.
  • Fundraising teams need training on campaigns, segmentation, and reporting.
  • Database managers need training on integrations, data syncs, and user management.

Also plan for follow-up training after launch. The most relevant questions will arise once your team starts working with the new platform.

Identify Internal Champions:

Identify a couple of members in your team who will become platform experts inside your organization.

They don't need to master everything right from the get-go, but they should be involved throughout implementation, training, and testing. Over time, they become the first point of contact for questions and reduce reliance on vendor support.

Support Responsibilities:

Clearly lay out who owns what:

  • Vendor support: platform issues, bugs, and feature questions.
  • Internal platform expert: workflow questions, training, and day-to-day troubleshooting.
  • IT team: user access, security, and infrastructure requirements.

Clear ownership helps issues get resolved faster and prevents support requests from bouncing between teams.

Switching from BBNC to Almabase: What to Expect

If you're specifically evaluating Almabase as your BBNC alternative, here's how smoothly the transition works (even if we say so ourselves!).

Get off the ground within weeks:

Before any data is moved, Almabase validates your setup within 30 minutes with a solutions engineer. This is an expectations vs. reality check on your data structure, naming conventions, and requirements and it prevents surprises.

Your RE NXT history comes with you exactly as it is:

TrueSync handles two-way, real-time sync between Almabase and Raiser's Edge NXT. Your field mappings stay intact and even your naming conventions are preserved. Almabase ensures nothing is lost in translation.

More importantly, you get to control the sync. If new data from Almabase should auto-push to NXT, you set that rule. If you want to review changes before they touch NXT, you can.

Run both platforms parallelly:

Both BBNC and Almabase run simultaneously until you've validated with a live event. BBNC and Almabase can run side by side while you test real campaigns, events, and data syncs. Your team gets to see how the platform performs with live activity before making the switch.

At Rhode Island School of Design (RISD), the advancement team moved from a combination of BBNC and GiveCampus to Almabase and reduced the time spent managing data across multiple platforms.

The biggest change most teams feel is the removal of manual work that had become part of everyday operations. Fewer exports, fewer reconciliation tasks, and fewer systems to manage means more time spent on fundraising, events, and alumni engagement.

Wrapping up

The planning around the migration is almost as important as the platform you switch to. You want something your team will actually use, something that doesn't force you to rebuild everything from scratch or hunt down missing records.

If you want to see how different platforms stack up, here's a breakdown of top 5 BBNC alternatives.

Or if you're curious how Almabase handles this kind of migration specifically, request a demo to see how an integrated approach works for your team.

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Anwesha Kiran

Anwesha is an educator and pedagogy enthusiast, passionate about the transformative impact of education, kindness, and creativity on individuals and communities.

As an artist, she brings a unique perspective to her work and is committed to inspiring growth, empathy, and understanding

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