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Latest stories, guides, and benchmarks from the world of alumni relations, fundraising, donor engagement, advancement services, events, and higher-education philanthropy
We are excited to share the Almabase Hall of Fame for " Adoption of Technology" to Nicholls University.
They have embraced the technology & transformed the entire way of approaching their Alumni Relations.
Very few Schools understand the fact that the World of Alumni has changed significantly and it has been majorly due to Technology. Nicholls University has been quick to identify it & has adopted the same to stay relevant to their Alumni.
Through this blog, we would like to showcase a few of their milestones & best practices :
1. Bidding “Goodbye” to paper forms and saying “Hello” to online registration with Almabase : In the last semester, they have bid Goodbye to the offline way of capturing data of their graduating student and moved to online registrations using Almabase Platform. With just a few hours of efforts, Nicholls University Alumni Relations team could accurately & with much ease captured the data of around 300 of their graduating students.
2. Active Usage of Digital directory through which they have sent at least 300 plus one-one emails
3. $11435 ticket amount was raised through events & ticket management system
4. Driving traffic from social media to alumni platform through creative strategies like Alumni Spotlight, Throwback Thursdays
We wish the Nicholls team a great success further in this journey to reach out to more of their Alumni & to keep them engaged using Technology

Almabase Hall of Fame - Nicholls University
Very few Schools understand the fact that the World of Alumni has changed significantly and it has been majorly due to Technology. Nicholls University has been quick to identify it & has adopted the same to stay relevant to their Alumni.
We are excited to share the Almabase Hall of Fame for " Community Involvement" to Providence Day School.
Through the Almabase Alumni Engagement Cloud, they have reached out to their constituents in multiple ways & have kept them engaged constantly.
Very few Schools understand the value that a School derives in keeping their Alumni Engaged & Providence Day School has been one of the pioneers in it.
Through this Blog, we would like to showcase a few of their milestones & best practices.
1. The team sends a digital Monthly Newsletter that is received by at least 2500 recipients every month. And the open rates of these newsletters is a staggering 32% in November that has increased from 29% in July
2. Conducted 27 events with 227 registrations. Out of these around 200 registrations were just for homecoming and associated reunions.
3. Their platform has 567 registered users out of 3557 on the database since the launch of their platform in the month of July. 330 of them have been from social media signups
Engaging alumni through events and newsletters is one of the critical ways to stay connected to your Alumni & to stay relevant.
Almabase Hall of Fame - Providence Day School
Very few Schools understand the value that a School derives in keeping their Alumni Engaged & Providence Day School has been one of the pioneers in itThrough this Blog, we would like to showcase a few of their milestones & best practices.
Get ready for #GivingTuesday with a plan from MobileCause that guarantees to win over the hearts and minds of all your supporters with proven strategies that will help drive awareness and attract new donors to your nonprofit organizations this year on November 28, 2017. This infographic lays out everything you need to know to maximize your efforts on #GivingTuesday.


#GivingTuesday Infographic: Campaign Planning Tips
This #GivingTuesday, try out these proven strategies to help drive awareness and attract new donors to your nonprofit organizations.
Fundraising
It’s true, 25-35% of giving takes place between Thanksgiving and New Year’s. And Mobile Cause is spilling the secrets and tools every school and nonprofit needs to develop their most successful multi-channel, multi-touch year-end campaign yet. Check out our info-graphic for the best data-backed strategies guaranteed to have you celebrating.


Year-End Giving Infographic: Secrets that Inspire Donors
It’s true, 25-35% of giving takes place between Thanksgiving and New Year’s. Check out our infographic for the best data-backed strategies guaranteed to have you celebrating.
Fundraising
Blackbaud Raiser's Edge NXT, also known as RE NXT, has revolutionized the way nonprofits strategize and execute their fundraising efforts. With its robust features and capabilities, this powerful constituent relationship management (CRM) system empowers nonprofits to cultivate relationships with donors, streamline operations, and maximize their fundraising potential.
In this guide, we’ll answer five questions that you might have about Raiser’s Edge NXT. Whether you're new to the platform or a long-time user looking to deepen your knowledge, these insights will help you make the most of this powerful software.
1. What features does Raiser’s Edge NXT include?
In addition to being a donor database, RE NXT is a fundraising platform that includes the following features:
Donor data management: Maintain detailed constituent records, track interactions, and manage relationships with donors, volunteers, and other stakeholders.
Online giving tools: Launch fundraising campaigns, leverage prospect research tools, and build an unlimited number of online donation forms that align with your brand.
Event planning: Create event registrations, track attendance, and integrate event data with constituent records.Reporting: Generate custom reports to measure fundraising performance and make data-driven decisions.
Before moving into the buying process, determine what your short-and long-term goals are. If fundraising is at the heart of what you do and your current processes are inefficient, RE NXT’s features might be the perfect solution.
2. What kind of organizations use Raiser’s Edge NXT?
Raiser's Edge NXT was designed with fundraisers in mind. While it’s primarily used by nonprofits, it can be beneficial to any mission-driven organization that participates in fundraising. These organizations include but are not limited to:
Educational institutions: Colleges, universities, and K-12 schools can leverage Raiser's Edge NXT to manage alumni relations and launch fundraising campaigns.
Arts and cultural organizations: Museums, theaters, galleries, and other arts and cultural institutions often rely on RE NXT to manage memberships, ticket sales, and fundraising activities.
Healthcare organizations: Hospitals, medical research institutions, and healthcare foundations leverage Raiser's Edge NXT to maintain donor records, run fundraising campaigns, and support medical research initiatives.
Keep in mind that, while Raiser's Edge NXT is well-suited to support most medium to large organizations with donor management needs, other products might be a better fit. We’ll explore a few in the following section.
3. How does Raiser’s Edge NXT differ from other Blackbaud software?
Before committing to Raiser’s Edge, consider how this product fits in with the variety of other online fundraising and constituent relationship management solutions on the market. For instance, you might compare Raiser’s Edge NXT to the rest of the Blackbaud CRM product family, which includes:
eTapestry: Blackbaud eTapestry is a cloud-based donor management software designed to help small to medium-sized nonprofits that aren’t quite ready for Raiser’s Edge NXT. With manageable pricing plans and simple, user-friendly tools, eTapestry is a good starter CRM for organizations that need to size up from basic spreadsheets.
Luminate Online: Blackbaud Luminate Online is a fundraising and marketing automation solution that can help your nonprofit manage email campaigns, personalize donation forms, and host events. Plus, it can be integrated with RE NXT to provide a comprehensive view of your constituent data.
Blackbaud CRM: Blackbaud CRM is a highly customizable and enterprise-level CRM solution, suitable for larger organizations with complex fundraising and constituent management needs. It offers robust features for managing donor relationships, major gifts, grants, events, memberships, and more.
When evaluating various CRMs, prioritize scalability. The prospective software should accommodate your nonprofit’s growth and evolving needs without requiring a complete overhaul or migration to a new system. This is crucial for long-term efficiency and cost-effectiveness.
4. Can you customize Raiser’s Edge NXT?
Raiser's Edge NXT does offer some customization options, but the extent of customization may be limited compared to other CRMs. That’s because RE NXT was designed to provide immediate impact through the features listed above.
Nevertheless, nonprofits can still customize their:
Constituent records: Create custom fields within constituent records to capture and track unique information specific to your organization, such as donor preferences, volunteer history, or program participation.
User access and permissions: Configure user roles and permissions to control who has access to specific features and data within the system.
Campaigns: Tailor campaign names, fundraising goals, and donor segments for a more personalized approach to generating revenue.
While Raiser's Edge NXT provides these customization options, it's essential to consult with Blackbaud or a certified consultant to understand the specific customization capabilities and limitations of the software.
5. Does Raiser’s Edge NXT require training?
While RE NXT features can be leveraged out-of-the-box and without extensive customization, it is recommended to train your staff to become proficient in the platform. Ongoing training can ensure that you maximize your ROI and get the most out of your platform.
If your nonprofit lacks the in-house expertise needed to lead training sessions, consider hiring an external consultant who specializes in Blackbaud products and can oversee:
Onboarding: After making the switch to RE NXT, consultants will develop and deliver training programs to ensure everyone on your team understands how to use the CRM system effectively. These programs can include role-specific training sessions, hands-on tutorials, and nonprofit-wide courses.
Change management: Consultants can assist in managing the organizational change that comes with implementing a new CRM system. For example, they may create a communication plan to explain the purpose of the investment, address staff concerns, and promote user adoption.
Troubleshooting: As you implement the CRM, consultants can offer ongoing support, helping your team troubleshoot issues and adapt to software updates. In turn, the CRM will remain a valuable tool in your nonprofit’s technology stack.
Performance monitoring: Consultants will work with your nonprofit to establish key performance indicators (KPIs) related to CRM usage and track your progress toward those goals.
No matter how you go about training, make sure that by the end of the implementation process, your entire team feels confident leveraging RE NXT. Implement assessments to evaluate their knowledge and identify areas that require additional training.
About The Author

Carl Diesing, Managing Director – Carl co-founded DNL OmniMedia in 2006 and has grown the team to accommodate clients with ongoing web development projects. Together DNL OmniMedia has worked with over 100 organizations to assist them with accomplishing their online goals. As Managing Director of DNL OmniMedia, Carl works with nonprofits and their technology to foster fundraising, create awareness, cure disease, and solve social issues. Carl lives in the Hudson Valley with his wife Sarah and their two children Charlie and Evelyn.
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Blackbaud Raiser’s Edge NXT: 5 Frequently Asked Questions
In this guide, we’ll answer five questions that you might have about Raiser’s Edge NXT whether you're new to the platform or a long-time user.
Fundraising
With the advent of ‘millennials’, alumni engagement had taken on a whole new meaning. They are the first digital natives, they are social, and the largest generation in the history. Their affinity for technology shapes their thinking. The good news is that technology has never been more available than it is now. All it takes is the right tools, great strategy and some patience to win their respect. That said, technology should not be allowed to overshadow the good ol’ traditions that keep great relations alive. A healthy mix of technology and tradition is what you are looking for.
We’ve done some of the homework for you and narrowed it down to 3 key practices that can help you manage your younger constituents through Reunions.
1. Identify the real goal for your institution.
Probably the oldest lesson in the book – the golden rule for any reunion, homecoming or any other event for that matter. But let’s try to take a look at it from another angle this time.
Why are you really planning the event? Is it because you’ve always been doing it? Is it to benefit the school?
Is tradition preventing you from being strategically relevant in today’s world?
Strategy:Give your constituents a reason to come back.
Not just your alumni – but their parents, family, and friends too. In an age where the man with the most data wins, life-stage segmentation of constituents becomes crucial. Making use of this data Alumni / Advancement offices categorize their constituents into various categories and personalize the messages to suit the segment they are communicating with.

Schools that customize their alumni engagement strategies based on age and generation hold the key to a life‐long connection.
2. Make it personal! Going to school shouldn’t seem like business.

Surprised?
Nothing calls for introspection like when half of your constituents tell you that they don’t like the way you are reaching out to them. Homecoming/reunion events can be a very personal – to share one’s memories, meet their best friends and to relive all those precious moments again. If your alumni feel like you are going to corner them into donating money, they would much rather stay at home.
Does your messaging make your alumni uncomfortable? How do you know?
Strategy:
1. Make your messaging personal. Show them all that is going into the planning. Try to make your e-mail put a smile on their face and rekindle all those memories.
2.Make them a part of the planning process. Reunions are very personal. Your alumni can sense when the event belongs to them, and when it belongs to you.
3. Create a page on your alumni website with photos from previous events so that they are assured there is nothing else they would rather do.
As your class size increases, this may look like a pretty daunting task. But we’ve got your back.
My colleague, a business development executive has put together a great piece with his expertise to help you in writing e-mails that convert great!

3. How you say it is just as important as what you want to say.
Having the right message is only part of the entire picture. How do you get your message out? Where are your alumni most likely to read what you have to say?
Mail has worked great in the past, But very few millenials have a postal address they check and respond to regularly. For a generation that grew up with the internet, e-mails have worked great and have rised to be the most used and reliable form of communication now. Social networks like Facebook, LinkedIn, Twitter are a great way to engage when you want to segment further by age, affinity, interests, etc..

Using the right channels help you target the right alumni segment. Tracking e-mails, analyzing reply rates help make better data-driven decisions. But how do you zero-in on a mode of communication with a large constituent base spread over different generations and various preferences?
Strategy:
1. Widen the playing field by using a central communication center that can both broadcast to and receive info from your alumni. You should be able to send e-mails, text messages, and web push notifications to mobile devices. A central platform should be able to reach each of your alumni segments in their preferred channels.
2.Send an initial invite to everyone via e-mail, followed by a campaign to spread the event page from your website on all social media. Your alumni may miss or not be able to respond to your email. A prompt to register while they browse their social media feeds can trigger them to take a deeper look into the event.
If you are already using Almabase here is how you can do it using our ‘Communication Center’ module which empowers you to take control of your outgoing communications.
In the next part of this ‘Engagement Maximizing’ series, we will take a look at ticketing, discounts, and the metrics you should be measuring while planning an event.
3 Practices for a Successful Modern Day Reunion
We’ve done our homework and narrowed down 3 key practices that can help you manage your younger constituents through Reunions.
Events
With the new events admin interface and the ability to accept donations with event registrations, we’ve introduced flexibility to support all kinds of events that your office hosts. Over the last few weeks, we’ve understood that guests are a very important part of every event and we didn’t have a great way to let them register quickly for an event. Until now, anybody who wanted to register to an event had to create an account on the platform and we understand that’s not always what the users want to do.
Introducing Guest Event Registrations
For every event, you can now choose to allow guest registrations from your admin interface.

If you enable this, users will now be able to just fill in their details like name, email ID, phone number, affiliation and class year and register to the event immediately without actually signing up for an account on the website.

During this process, users will be encouraged to sign in to their account if they already have one but are not forced to. Everything else works as it does now — emailing all event attendees at once, exporting event attendees list, etc. Every associated functionality includes these guest registrations.
Whether it is for community members to sign up to an event, or for a donor to show interest in an event without worrying about signing up on the platform, this enhancement will now let you accept those registrations. This enhancement is obviously optional for every event. We recommend that you use this in cases where the intended audience for the event is beyond just the audience for the platform.
Please keep your feedback coming in and we’ll keep making the platform better for you.

Guest Event Registrations
With the new events admin interface and the ability to accept donations with event registrations, we’ve introduced flexibility to support all kinds of events that your office hosts.
Product updates
The Almabase events module is meant to be the central place for you to get all information related to the event in one place. As an admin, you can pull a report of all the attendees or send an email to all of them at once and much more. However, we realized that many of you were not getting all of your registrations on the Almabase platform. A couple of registrations would always come in via phone or mail and they were typically being maintained in separate spreadsheets.
We realized how cumbersome this is for you and have now introduced an ability for you to add such registrations from the backend. Once you do, it is just as good as that user registering for the event by themselves.
You can “Add an Attendee” by clicking on that button from your admin interface.

Then just follow the instructions to pick the profile, the event, any payment instructions etc and save. As simple as that!

Pro Tip
If the person who you want to add is not on your database yet — so you don’t have a profile on the Almabase directory for that person, then you cannot use the above process since you cannot pick the profile. In this case, the recommended process is to open your event page on a new browser or “incognito mode” where you are not logged in to the website. Then just register as a guest with their details. This would then create their registration as a guest user but you would have them among the attendees.
We hope you find this addition useful to have all your event registration details in one centralized place rather than many different spreadsheets. Please do let us know what you think.

External Event Registrations
The Almabase events module is meant to be the central place for you to get all information related to the event in one place.
Product updates
See how leading institutions put these ideas into action






























