Blog Gallery
Build lifelong relationships
Latest stories, guides, and benchmarks from the world of alumni relations, fundraising, donor engagement, advancement services, events, and higher-education philanthropy
In honor of Black History Month, we spent time researching some incredible leaders from the Black community, who have made an indelible impact in the world of Alumni Relations and Development. We wanted to do something special by creating a podium to showcase the remarkable achievements of some of these powerful leaders.
But this was no easy feat - while conducting our research online, we discovered so many amazing leaders whose achievements are a shining beacon to professionals in the industry. In our endeavor, we also reached out to our network to see if they have any recommendations on whom we can showcase. We were truly grateful to everyone who reached out to us.
After weeks of brainstorming and thorough research, it is entirely possible that a few great leaders who don’t have an online presence might have skipped our purview. If you feel like this is the case, we would love to hear your recommendations.
Before we dive in, we would like to say that this article is by no means a ranking or a tier list of any sorts. Instead, this is our attempt at shining the spotlight on some amazing leaders that we have had the opportunity to interact with and/or learn from.
.png)
With that being said, here are 12 alumni leaders from the Black community that are making an impact in alumni relations and advancement.
Montique Cotton Kelly

Montique Cotton Kelly, or “Mo”, as she is referred to by her colleagues, friends, and family, has over 24 years of experience in university advancement. With her exceptional leadership and relationship-building skills, she has cemented her name in the industry as one of the all-time greats.
Mo currently serves as VP of Alumni Relations, Marketing and Communications and Annual Giving at UConn Foundation, but that’s not all she is known for. She is also an active member of the Council for Alumni Association Executives (CAAE) and currently sits on the Council for Advancement & Support of Education (CASE) District 1 Board. Mo wishes to make UConn an inclusive organization, and hopes that someday, they become one of the best institutions in the country.
Bishop Alexander
Connect with Bishop on LinkedIn

Bishop Alexander currently serves as the Director of Alumni Relations at the University of North Alabama (UNA), which also happens to be his alma mater. His role involves facilitating positive communication and building meaningful relationships among the university’s 60,000-plus constituents. Prior to his role at the University, Bishop was a Congressional aide for the United States House of Representatives.
Bishop has two noteworthy awards under his wing: the University Fraternity/Sorority Advisor of the Year (which was awarded to him in 2015 by UNA), and the UNA Promising Alumni Award (which was awarded to him in 2008 when he was a student). Recently, Bishop also featured as a speaker for Unity programs at both the Fulton and Tupelo campuses, in honor of Black History Month.
Yolanda F. Johnson
Connect with Yolanda on LinkedIn

Yolanda is an experienced fundraising and special events consultant, who has over two decades of experience working in the non-profit sector. She currently serves as the President at YFJ Consulting, an LLC that provides non-profit organizations expertise in fundraising, special events and philanthropic counsel. She is also the founder of Women of Color in Fundraising and Philanthropy (WOC), a membership organization that champions women of color in fundraising, philanthropy, and other related fields. Additionally, Yolanda also founded the Allies in Action Membership Network, which helps support and train allies in the fight for racial equity.
Having raised millions of dollars for various nonprofit organizations, one of her crowing achievements include being the first African-American president-elect in the 40-year history of Women in Development, NY (one of the NY Metro Area's premier professional fundraising organizations). Yolanda is also an active lyric Soprano. She has performed at various operas and concerts, both at a national as well as an international level.
Ralph Amos
Connect with Ralph on LinkedIn

Ralph Amos, who currently serves as the AVP of Alumni Relations, as well as the Executive Director at Caltech Alumni Association, has over 25 years of experience specializing in alumni and donor engagement. As part of his role at Caltech, Ralph works towards fostering relationships with Caltech's 24,000-plus living alumni, scattered across the world.
Ralph has been a member of CASE's Committee on Opportunity and Equity and Commission on Alumni Relations. He is also a recipient of CASE's Crystal Apple Award for Teaching Excellence. Additionally, Ralph serves as a member of the Bill and Melinda Gates Millennium Scholarship Advisory Board.
Birgit Smith Burton
Connect with Birgit on LinkedIn

Throughout her 30-year long career with the United Negro College Fund and Georgia Institute of Technology, Birgit Smith Burton has helped raise more than $500 million, making her a renowned leader in the fundraising profession. Currently the Executive Director of Foundation Relations at the Georgia Institute of Technology, Birgit led her team in raising $309 million toward the institute's most recent and successful $1.8 billion capital campaign. Birgit has penned numerous articles on diversity in the fundraising profession, and has also co-authored the book The Philanthropic Covenant with Black America.
Birgit serves on the boards of the Association of Fundraising Professionals, the A.E. Lowe Grice Scholarship Fund, and Hosea Feed the Hungry and Homeless. She is also the founding chair of the African American Development Officers (AADO) network, which for 17 years, has supported diversity in the fundraising profession.
Correan Barker
Connect with Correan on LinkedIn

Correan, who is currently the Associate Director of Events, Alumni, and Donor Relations at The Evergreen State College, is an experienced nonprofit and Institutional Advancement professional who specializes in special events, alumni relations, and donor communications. Recently, he successfully led his Advancement division in growing support for their annual scholarship fundraiser by more than $150,000 over the last three years, and unified all Advancement events under a singular program. Correan is also a musician, and has earned a BM in classical clarinet performance from the University of Houston.
Correan has a unique approach to Evergreen’s programming, and we can’t wait to cover some of his amazing ideas in the future editions of Almabase Spotlights, so stay tuned!
Timothy Minor

Having worked in institutional advancement with various institutions for the last 26 years, Tim Minor currently serves as the Vice President for University Advancement at the University of North Carolina. Tim is in charge of administrative direction and support for external funding within the UNC multi-campus university, which includes all 17 of North Carolina's public institutions. While working with the University of North Carolina at Chapel Hill, he played an integral part in the University’s $500 million Bicentennial Campaign and the university’s largest campaign, the $2.3 billion Carolina First Campaign.
Tim serves on the board for the Chatham County Education Foundation. He has also served as a member of the Sonja Haynes Stone Center for Black Culture and History Board at the UNC Chapel Hill for several years.
LaDaniel Gatling II
Connect with LaDaniel on LinkedIn

LaDaniel, who has over 20 years of experience in institutional advancement, currently serves as the Vice President for Institutional Advancement at Bennett College, a private historically black liberal arts college for women in Greensboro, North Carolina. His areas of expertise include financial advising, philanthropic management, and fundraising. Prior to his role at Bennett College, LaDaniel was the Director of Development for constituent programs at the University of North Carolina at Chapel Hill. During his time there, he played an integral part in developing effective strategies to increase major donor activity and grow the prospect base to support a $4.25 billion comprehensive campaign.
One of LaDaniel’s recent achievements include being featured as a part of the CASE’s 2020 District III Faculty Stars.
Scott Francis
Connect with Scott on LinkedIn

Scott Francis currently serves as the Associate Vice Chancellor and President at the East Carolina University Alumni Association. With over 20 years of experience working with various educational institutions, Scott’s current role involves serving the interests of nearly 170,000 constituents of the University. He leads the association’s dedicated staff and volunteers, and provides direction on the association’s many programs and their component parts. He is committed to developing and executing programs and initiatives that transform the experience of constituents.
In his previous role at the University of Florida Alumni Association, he served as the Director of Gator Clubs and Affiliate Groups. During his tenure there, he was responsible for the support, training, direction, and stewardship of 95 Gator Clubs and six affiliate groups, representing over 422,000 alumni.
Karen E. Osborne
Connect with Karen on LinkedIn

With over 42 years of professional experience, Karen E. Osborne is an experienced frontline fundraiser, staff and board trainer, speaker, and consultant for nonprofits. She is the Co-Founder of and Senior Strategist at The Osborne Group, a full service management, consulting and training firm for non-profit organizations. She is a strong believer in the power of philanthropy and nonprofits. Karen was the recipient of the Crystal Apple for Outstanding Teaching and Public Speaking by CASE. She was also awarded the Ashmore Award for Outstanding Service to the Profession in 2014 by CASE.
Besides being an eminent leader in the nonprofit space, Karen is also a published author. Her debut novel, Getting It Right, was published in 2017. She is currently working on her next novel, Tangled Lies, which will hit bookshelves later this year.
Shalonda Martin
Connect with Shalonda on LinkedIn

Shalonda Martin is the Senior Director of Data Integrity at the University of Southern California. She has over 18 years of professional experience, and her specialties include organizational development, data integrity, leadership, and DEI (Diversity, Equity, Inclusion). Additionally, she is the founder of Shalonda Martin Coaching and Consulting, where she provides career and executive leadership coaching and consulting services.
Shalonda serves as a member of the programming committee for the Association for Advancement Services Professionals (AASP). She is passionate about diversity, equity and inclusion, and creating work environments that embrace an anti-racist culture.
Garvin Maffett
Connect with Garvin on LinkedIn

Dr. Garvin Maffett, who is currently an independent consultant, has over 18 years of experience working with various educational institutions in the field of higher education philanthropy and advancement. While he was serving as Vice President for Institutional Advancement and College Relations at Meharry Medical College in Nashville, Dr. Maffett directed and implemented strategies that helped the college surpass its campaign goal of $125 million. As the Associate Director of Leadership and Major Gifts at Yale University, he oversaw the development program and planning of the University’s comprehensive $1.5 billion campaign.
Dr. Maffett is the Founder of CFRE International Network on LinkedIn, which is the most active professional platform of Certified Fund Raising Executives online with 6,298 members from 20 countries.
***
That wraps up our article that highlights some incredible leaders and their achievements. These leaders have been a significant and continuous source of inspiration for us at Almabase. It was a pleasure to learn about the stories of so many professionals in our industry - even those that we were unable to feature here.
Though we tried to be as comprehensive as possible with our research, it is still possible for us to have omitted someone who deserves to be featured here. If you think we left someone out, feel free to let us know - we strive to showcase the work of as many deserving people as possible.

12 Black Alumni Leaders Making an Impact
Take a look at the achievements of some amazing leaders from the Black community who have made an indelible impact in the world of Alumni Relations and Development.
Fundraising
As we dive into 2021, alumni relations teams across institutions are gearing up to upgrade their programming for the year ahead.
However, the stakes for this year are high – alumni relations professionals cannot rely on a set of strategies that have worked for them in the past. Thanks to the new normal they find themselves in, institutions need to come up with an alternate plan of action that will help them succeed.
With the industry constantly evolving during these testing times, we understand the need for you to be on top of the latest trends and best practices. As you navigate this new normal, we bring to you top industry experts on LinkedIn who can help you find new strategies and get closer to your alumni engagement goals. These top 15 Alumni Relations leaders are helping revolutionize the alumni relations landscape with their valuable insights and thought leadership.
.jpeg)
Without further ado, here are our top 15 Alumni Relations Leaders to follow in 2021, in no particular order.
1) Jay Le Roux Dillon, Ed.D.

Dr. Jay Dillon has over 17 years of experience in alumni advancement in higher education. He is a skilled alumni strategist with expertise in alumni relations management, fundraising, and donor engagement. He has collaborated with renowned advancement professionals for multiple podcasts that are available on his website.
Jay founded the Alumni Identity Fundraising Consultants in March 2018, a consultancy that helps educational institutions accelerate philanthropy and improve fundraising outcomes. He is presently serving as the Executive Director of Alumni Relations at The University of California, Berkeley.
Here are some of our favorite picks from Jay’s library of resources on LinkedIn:
1. Is Fundraising more Science or Art? The results are in.
2. Donor Demographics are the Enemy of Equity.

2) Ryan Catherwood

Ryan Catherwood is currently the Assistant Vice President for Alumni and Career Services at The Longwood University in Virginia. He has hosted numerous podcasts on alumni management and advancement. His podcast series, Advancement Legends, features 36 episodes specifically aimed at alumni engagement and fundraising professionals in educational advancement.
Ryan was the former host of Advancement Live, a part of Higher Ed Live (a network of professional development web shows and podcasts) which aired over 30 live episodes covering topics like digital engagement, reunions, and donor relations.
Ryan also specializes in digital marketing, public relations, content management, and community building, in addition to alumni relations management.
Some of Ryan’s resources on LinkedIn you might enjoy reading:
1. For alumni and donor engagement pros, asking questions is the answer
2. What's next for alumni and donor engagement post COVID-19 crisis?

3) Don Philabaum

If you are looking for ideas to improve the impact of career services at your institution, then Don Philabaum is someone you should definitely follow on LinkedIn.
Don is the President and CEO of Talentmarks, a company that specializes in career and professional development programming for students, grads, and alumni. He has vast experience helping students find their career paths after graduation.
Don has authored six wonderful books. We highly recommend ‘Change It!: Create A Career Centered College Culture’ for colleges focused on becoming more career-centric.
Some of our favorite resources by Don:
1. What Should Your Alma Mater Focus On? Friend Raising or Career Raising?
2. What Do Alumni REALLY Want From Their Alma Mater?

4) Mark W. Jones, J.D.

Mark W. Jones, who is currently the Principal and Founder of Flywheel Strategies, has nearly three decades of experience working in frontline fundraising and communication for higher education. He has worked at various leadership levels across different institutions, including serving as Chief Advancement Officer at four leading liberal arts institutions.
Mark’s experienced insights, teaching, and writing have cemented him as a thought leader in the philanthropic advancement field. He has abundant experience working with institutions in unlocking their philanthropic potential through strategic training plans. While working as the leader of Flywheel Strategies, Mark has helped over 20 schools and non-profit organizations with his consultation, facilitation, and coaching services.
Mark regularly writes resources on fundraising strategies, alumni engagement, and talent development. He is also the owner of the Higher Education Advancement Professionals (HEAP) group on LinkedIn.
A few recommendations from Mark’s resource library on LinkedIn:
1. Time + Training = The Two Keys to Sustained Fundraising Success
2. A Checklist: 11 Ways to Train and Develop Your Staff from Day 1

5) Maria L Gallo

Maria is the Founder & Principal of KITE - Keep In Touch Education, a consultancy that is at the forefront of research and thought leadership in alumni relations, trends, and engagement.
With over 20 years of experience working in various leadership roles in higher education and advancement, Maria brings expert insights and unique perspectives to the table through her resources. Besides having an active research portfolio, Maria also has several peer-reviewed academic journal publications in alumni relationships and philanthropy.
Through her publications, Maria expresses her strong belief in the power alumni networks possess. She also featured in a TEDx Talk in 2018 where she spoke about how one can make the most out of alumni networks.
Here are some of our recommendations from Maria’s LinkedIn library:
1. Orchestrating Alumni Serendipity: Masterminding Alumni Relations of the Future

6) Jon Horowitz

Jon Horowitz has more than 15 years of experience in alumni and constituent relations, communications, and fundraising. He currently works as the Director of Market Research & Impact Insights for Advancement at Dartmouth College. He also hosts Advancement Live, a part of the Higher Ed Live network.
Jon is driven by the belief that the marriage of engagement analytics with a contextual understanding of constituent experiences and interests can yield powerfully dynamic intelligence about alumni and donors which, in turn, can drive advancement strategy that can profoundly transform their sentiment and involvement.
Before working as a director at Dartmouth College, he headed his consulting firm that focused on digital strategies for higher education advancement and engagement. He has previously also been acquainted with Princeton University and Rutgers University in implementing digital alumni engagement strategies.
Our top picks from Jon’s resources:
1. The Best Habits for Successful Digital Alumni Engagement
2. The Best Habits for Successful Digital Alumni Engagement, Part 2
3. The Best Habits for Successful Digital Alumni Engagement, Part 3

7) Duane Wiles

Duane, who currently serves as the Associate Vice Chancellor for Alumni Affairs at the University of Tennessee, Knoxville, has 22 years of experience working in leadership roles in various institutions across the country. One of his numerous accomplishments include being named by Legacy Magazine Miami as one of South Florida’s 50 most powerful, influential black professionals.
Duane is an active board member of the Council of Alumni Association Executives (CAAE), and the organizations led by Wiles have received more than 10 Council for Advancement and Support of Education (CASE) awards of excellence. He has also made contributions to resources on CASE.
Besides his experience in the industry, Duane was also a former football player for the Nebraska Cornhuskers.
Here are some of the resources we loved from Duane’s LinkedIn library:
1. The evolution of virtual volunteering
2. Alumni chapters get creative throughout the pandemic

8) Jason Lewis

If you are looking for expert tips and guidance on how to effectively raise funds for your campaign, then Jason Lewis is someone you should watch out for.
Jason is the founder of Responsive Fundraising, a management consultancy that helps non-profit leaders find meaningful and sustainable ways of raising funds for their campaigns. His book titled ‘The War For Fundraising Talent: And How Small Shops Can Win’, is an amazing resource for small organizations aiming to fundraise better.
Jason hosts The Fundraising Talent Podcast, a 100-episode series that deals with the latest trends in fundraising
Here are some of our top picks from Jason’s resources:
1. The Decisions Our Donors Are Making, Part 1
2. The Decisions Our Donors Are Making, Part 2

9) Lyndsey Crum

Lyndsey, who has over 15 years of experience in university advancement, currently serves as the AVP for Alumni Relations at her alma mater. She has also served as an advancement leader at the University of Denver and the University of Colorado.
She has worked in raising philanthropic support for educational advancement and also drove public relations and marketing efforts to boost the relevance and impact of higher education.
One of Lyndsey’s driving force is to work towards building a global network of alumni volunteers, donors, advocates, and friends to raise the bar for educational success and career outcomes of current and future students.
Our top picks from what Lyndsey has shared on LinkedIn:
2. Making the Most of LinkedIn

10) Andrew Shaindlin

Andrew is a non-profit leader with over 3 decades of international experience in alumni engagement, communications, and fundraising.
Currently the Vice President for Alumni Relations at Brown University, he specializes in strategies for community-driven organizations and coaches education professionals on career success.
He is also a frequent international speaker and author on topics related to global non-profit strategies.
Our recommendations from Andrew’s library of resources that you might like:
1. Alumni Relations in the COVID Era
2. Democratizing Alumni Relations: The Shifting Balance in Engagement

11) Kathleen Loehr

Kathleen, who is currently the Principal at Kathleen Loehr LLC, has more than 35 years of experience working with university and nonprofit leaders as an advisor. Using her knowledge and expertise, she works with leaders who want to create a sustainable model of fundraising for non-profit organizations.
What makes Kathleen stand out as a leader is her impact on modern philanthropy, which puts the focus on women and their growing contributions. Her book, titled Gender Matters: A Guide to Growing Women’s Philanthropy, provides a detailed analysis of how women have taken the center stage in fundraising and also provides actionable insights for fundraising leaders to follow.
Kathleen’s women-centric philanthropy expertise comes from her experience in working with universities and nonprofit organizations to more deeply engage women donors.
What stood out for us among Kathleen’s resources:
1. As Women Surge in Leadership and Philanthropy, Are They Among Your Top Fundraising Priorities?
2. A Broader Definition of Philanthropy by Women

12) Christopher Vlahos

Christopher Vlahos is the Principal & Owner of Chris Vlahos Alumni Engagement Consulting LLC, a consultancy that helps institutions become more effective at alumni engagement. He is the author of multiple blogs and articles, most notably his work on the link between alumni engagement and fundraising.
Christopher’s experience and work are characterized by his emphasis on ‘purposeful alumni engagement’ - a metrics-based concept for institutional advancement that utilizes insight, strategy, and experience.
Heis a founding member of the Council for Alumni Membership & Marketing Professionals (CAMMP), a network of 450+ individuals committed to the needs of membership and marketing programs in alumni relations. Besides being an integral part of CAMMP, he has also maintained a long affiliation with the Council for the Advancement and Support of Education (CASE).
Some of Christopher’s resources on LinkedIn you might like:
1. The 12 Characteristics of a High Performing Alumni Relations Office
2. Alumni Engagement Strategic Planning: A Necessary Normal

13) Lynne Wester

Lynne Wester is a well-known personality in the field of donor engagement and alumni relations. She is the Principal and Founder of Donor Relations Guru, a consultancy that helps non-profit organizations unlock their true potential for fundraising and donor retention. She strongly believes that donor relations hold the key to exceptional fundraising results.
Lynne has helped top institutions in the country with alumni relations and management for over 16 years. She has authored numerous resources that help non-profit organizations and institutions improve their donor retention and engagement.
Here are some must-read resources from Lynne’s extensive library:
2. What you can do for your donors and others in Times of Crisis: COVID-19 Edition

14) Louis Diez

Louis Diez, who is currently the Executive Director of Annual Giving at Muhlenberg College, has 8+ years of experience working as a fundraising professional for various educational institutions. He is also the Principal of MarktLab, a non-profit management organization.
Louis is an expert at annual fund development, digital fundraising, and engagement strategies. He runs the Donor Participation Project, a group of fundraising professionals who take an active interest in the national decline in donor participation.
Some of the resources Louis has written that we recommend:
1. Helpful articles for alumni relation professionals
2. How fundraising should be approached

15) A Philanda Moore

A. Philanda (A.P.) Moore has served as the Assistant Director of Alumni Engagement at the University of Oregon for nearly 3 years. In his role, he serves as the point of contact for minority, special interest, and professional alumni constituency groups in the university.
Recently, A.P. served as a panelist in a webinar that featured noteworthy leaders from the industry. The panel, titled ‘Alumni Relations & Diverse Populations - Reframing Engagement Towards Equity & Inclusion’, was a platform for him and other leaders to discuss how social science research has impacted the engagement of diverse graduates, and how advancement can be more inclusive.
Our top picks from A.P.’s resources shared on LinkedIn:
1. Can colleges be saved in the COVID era?
2. The Coming disruption to colleges

That about wraps up our list of the top alumni relations leaders you should follow on LinkedIn.
We are immensely grateful for the overwhelming response that we received for this article. A special shout-out to all the advancement leaders for all the inspiration and support:

Institutions will need to bring their A-game to stay on top of their goals for alumni engagement and advancement in 2021. We hope the resources shared by these experts can bring you greater success this year and beyond!

15 Alumni Relations Leaders You Should Follow on LinkedIn
As you navigate the new normal in 2021, here's our pick of the top 15 Alumni Relations Thought Leaders that you must follow to stay updated about the latest alumni relations trends & best practices.
Alumni Engagement
The past five or so years changed the landscape of innumerable things around us, and alumni relations was no exception. Existing boundaries were pushed, which resulted in new virtual methods emerging to resolve the challenges that the pandemic brought about.
While alumni engagement in 2022 looked promising as many institutions open up their campuses with adequate restrictions, the alumni relations landscape is currently undergoing a tremendous transformation.
Traditional alumni engagement metrics like event attendance and in-person fundraisers can no longer be relied upon entirely. Ever since the pandemic, schools, colleges, and universities have taken a step back and plan their programming in accordance with the ‘new normal’ and have continued to innovate and look for flexible solutions.

As you start planning your strategy for the year, here are five alumni engagement ideas you don’t want to miss out on.
1. Start your year with a small meet-and-greet
The pandemic had everyone bottled up inside their homes for far too long. While you can’t go all out and invite all your alumni to campus every time, you can start the year with small meet-and-greets across various cities around the country, with the help of your local volunteers and chapters. We suggest creating proper guidelines, which can help the volunteers organize these events to increase engagement and guarantee a good time for everyone involved. These small-scale events can be a refreshing break from the webinars and large-scale fundraisers often attended by your alumni and students alike. This is also a great opportunity to help your alumni meet peers in and around their area, creating strong bonds within the alumni community.
Today, it is essential to find the right balance between online and offline events that stay relevant and useful for the near future.

2. Give the mic to your alumni
Your alumni programming should be centered on your alumni. Regularly collect feedback and ask your alumni what they’d love to see. Open yourself to ideas beyond events and fundraising campaigns, when you ask for suggestions. An easy way to do this would be to send out questionnaires to your alumni via email or conduct polls on social media. Whether it is an online networking fair to promote interaction between alumni or a virtual dance party: you could be surprised at the innovative suggestions you might get from your alumni.
The best way to encourage alumni to share their suggestions is by providing lucrative incentives. An e-gift card or a small memento from their time at college could be a great motivation for your alumni to participate.
West Virginia Wesleyan College conducted a survey to ensure the opinions of their alumni are heard and taken into consideration while planning the virtual homecoming for the class of 2015.
3. Think fundraising, think out-of-the-box
Fundraisers continue to be a mainstay for any alumni relations program. Along with aiding important causes, turn your fundraisers into fun and festive affairs. Drive competition amongst alumni, students, and faculty members by setting challenges to unlock new milestones. To make it more engaging, conduct a poll with some challenges for alumni to choose from! Have a look at Calvert Hall College High School’s out-of-the-box challenge at their 5th Annual All Day Hall Day.


4. Organize Professional Networking Events
Ever since the pandemic forced forced furloughs and small alumni businesses to shut down, professional networking events such as job fairs and virtual conferences slowly became an integral part of alumni programming. After all, there is no better way to build strong relationships with your alumni than helping them power through when they need you the most.
Speaking of those hit the worst by the pandemic, one cannot overlook the Class of 2020, 2021, and 2022. These young graduates are looking at a potentially rough start to their careers even in 2024 as the economic situation and job market continues to prove hard to navigate. Your alumni network is a valuable source of opportunities for these new graduates looking for internships and jobs. Organizing virtual networking events can help facilitate job shadowing services, and serve as a major boost towards career development and discovery, helping students find their field of interest and get hands-on experience.

5. Up your social media game
Social media has undeniably become the most powerful tool for communication, particularly in the last few years. A strong social media presence is not only advisable but almost necessary to keep your alumni engaged. While young alumni are turning towards more instant modes of communication, your regular mail in their inbox can go unnoticed. Start a trend to share a memorable moment from their college years with a hashtag on your handles, post a picture from their graduation days, the ideas are unlimited!
Here is an idea to try: Invite your alumni to write open letters of support to your current students. As your students feel fatigued with online classes, assignments, and exams, and struggle to find internships and jobs, letters from their favorite alumni can help put a much-needed smile on their faces.

While the pandemic brought along its own set of challenges, it also provided us with ample room for trying out new ideas. Traditionally, it would have been harder to implement these new ideas, especially with the pre-existing programs giving us fairly good results. But we have learned valuable lessons from both the pandemic and the post-pandemic situation, and as the alumni relations keeps evolving, the best time to experiment with your alumni programs is now.

5 Ways To Level-up Your Alumni Relations Program
Alumni engagement in 2024 looks promising with institutions learning from lessons of the past few years. Here are five alumni engagement ideas you can leverage.
Alumni Engagement
As a fundraising professional, you understand the importance of building relationships with your valuable donors. They’re the ones who provide the funding that make it possible to provide new opportunities for students and alumni. Therefore, building relationships with them secures support both now and in the future for these fundraising programs to continue taking place.

Considering the disruptions that everyone experienced (and continues experiencing) during the COVID-19 pandemic and how the industry has evolved since then, your relationships with many donors might appear to be volatile or different. When everyone changed up their strategies to incorporate the latest trends in engagement, some strategic aspects undoubtedly fell through the cracks.
We recommend taking your approach back to the basics of engagement and donor relationships this coming year. Revisit some tried-and-true ideas that have been proven time and time again to bolster relationships with your supporters. After all, these are the strategies that are most often forgotten when we embrace new methods and change up our approach to relationships.
The tips we’re covering in this article are ones that you may have seen before. However, they’re immensely important to maintain throughout the hubbub and chaos of the year. Without further ado, let’s dive deeper into these important and timeless strategies to help take your donor relationships to the next level.

For students, alumni, and donors, it’s painfully obvious when you send out emails or other communications that do not employ segmentation or other personalization strategies. Everything from a “To whom it may concern” introduction to the lack of personal details in the message makes it clear that you sent the same message to everyone on your email list.
Generic, impersonalized outreach is the easiest to ignore and causes the downfall of many marketing programs. See how institutions such as Gann Academy increased alumni email open rates by personalizing their email campaigns.
When it comes to your donors, you should include the same personalization strategies for outreach.
The easiest way to start making the most of personalization is to use the same approach as Gann Academy: start with your email campaigns. Use the information in your donor database to fill in some gaps and to show your supporters that the message you’re sending is customized just for them. You can do this by:
- Using the donor’s preferred name in the introduction.
- Including details about the supporters’ engagement history.
- Approaching specific segments of donors with targeted messages.
- Sending messages relevant to the interests of the donor.
When you have access to an effective donor database, a lot of this information can be automated to save you time and energy in sending these highly targeted messages. This effective donor database buyer’s guide explains that automation features, when used correctly, can make personalization more effective and efficient.
Your database can be used to auto-populate details into message templates and ensure you reach the right audience segments in your communications to enhance donor engagement.

Building relationships is impossible if it’s a one-sided effort. Your institution needs to not only work to communicate and show your donors that you care, you need to invite them to engage back with you by providing ample opportunities.
Since COVID-19, engaging opportunities look a little different than they have in the past. To create engaging opportunities amidst of a pandemic, many institutions had to adhere to social distancing guidelines by coming up with new virtual event ideas.
We’ve come up with a list of our favorite virtual fundraising ideas that any educational institution, nonprofit, or other organization can make use of. While you can find the full list here, we’ll highlight some of the options below:
- Online Gala - This is a great opportunity to encourage your major donors to get dressed up and network with one another using virtual conferencing software.
- TED Talk Events - Encourage your donors while enforcing your emphasis on education by providing TED Talk-style events to spread knowledge about certain topics.
- Online Classes - Provide online class opportunities for donors as well as students. These may not be full-fledged courses, but mini opportunities to sharpen skills.
- Annual Giving Days - Giving days encourage a great number of people (especially alumni) to give on a very specific day, similar to #GivingTuesday.
- Matching Gift Drives - This is a great way to encourage more donations and maximize impact. Promote corporate giving opportunities and remind supporters to check their eligibility for matched gifts.
When your donors get involved with all of the opportunities you offer, they strengthen their ties to your institution. This makes it all the more likely that they’ll continue supporting you in your upcoming fundraising events.

A phone call is an often overlooked relationship-building strategy because it can be somewhat time-consuming. However, it’s a valuable tool and makes a huge difference, especially when it comes to new donors.
For instance, consider the new donor cultivation timeline below. It shows that a thank-you call within 48 hours of a donation can dramatically improve your donor retention rates. Plus, it’s the first step to begin a strong relationship with your donors. This is because you establish a personal connection with the donor while showing your appreciation for their contribution.

Phone calls are a great way to start a relationship with donors on the right foot. However, don’t forget to employ the strategy with your seasoned donors as well! Call them to maintain regular contact and to express your gratitude for their continued support in your fundraising initiatives.

You’ll notice that on the cultivation timeline from the previous section that the step after a “thank you phone call” is sending a “signed thank you letter.” While email is likely your primary method of communication with the donors, the power of a physical letter of appreciation should not be underestimated, especially when it’s hand-written.
Handwritten notes are a classic way to show your donors that you will truly take the time out of your day for them. They want to feel like a priority for your organization, which is what a hand-written note should communicate.
When you write these notes, there are specific elements that you should make sure to include, such as:
- The preferred name of the donor. Just like in email communications, you should make sure to refer to the specific donor as you hand-write letters (be sure to double-check your spelling, too!)
- The activity they participated in. If your donor has just contributed funds, be sure to thank them for the specified amount. If they attended an event, thank them for their involvement and participation.
- The president’s signature. Letters are generally better received when they come from the top office of your institution. Therefore, you should make sure the president of your institution’s signature is on each and every one of them.
Just like phone calls, hand-written letters tend to be important strategies as you cultivate relationships with your new donors. However, don’t forget about the strategy for your veteran donors!
Be sure both phone calls and hand-written letters are a part of both your cultivation and stewardship strategies to strengthen donor relations.
.avif)
Don’t we all love stories? Your donors want to hear your inspiring story. They want to hear the reason behind all the great work that you do and the support that you provide to your community. Sharing these stories with your donors is a great way to show them what it is that their contributions support.
One of the current trends in the higher education space is the use of images to communicate these types of narratives. This trend is important to keep in mind because there are so many different platforms on which you’ll be telling stories. For instance, consider the following examples:
- Email - Whether it’s an email to a certain segment of your audience or a regular newsletter sent to many, include an image of an individual who attended your institution along with their story. This adds a face to the name and a personal touch to show the impact of donations.
- Social media - Platforms like Instagram and Facebook are made for visual storytelling. Be sure to use an image that tugs at the heartstrings to gain the attention of your audience, then caption it with details about the story itself. If it’s a longer story, be sure to provide a link to where donors can read the rest of it.
- Blog posts - Blogs are the perfect way to write long stories about individuals or about the progress of your institution. Showing images, faces, and specific names makes them even more powerful.
They say a picture is worth a thousand words. And it’s true! Be sure to leverage both text and image when you tell the story of your institution’s successes.

In the last section, we mentioned briefly that stories are a method of showing impact. Communicating impact is critical for donor engagement and continued support down the line. Think about it. If you give to an organization, you’re not contributing money for the sake of spending it. That would be silly! Rather, you’re donating to help accomplish a mission.
Communicating the progress of this mission and the impact of specific donations is a great way to give your donors the warm and fuzzy feeling in the pit of their stomachs that was probably what drove them to contribute in the first place. You’re reinforcing the positive aspect of donating.
Check out this nonprofit annual report guide that conveys the story of The Johnsons and how their impact was communicated to all contributors in an end-of-year report.

Notice some key aspects of this example:
- It shows a picture of The Johnsons
- The text uses a statistic showing the impact their contributions made
- The text is framed to put all of the emphasis on the Johnsons rather than on the efforts of the organization
These aspects are some of the most important things to remember when you communicate the impact of specific donors. Generally, on annual reports such as this, it’s your major donors that you’ll highlight. However, you can still use these strategies in emails, letters, phone calls, and other methods of communication to show any supporter that they’ve made a difference.
Building donor relationships is an incredibly important part of the fundraising strategy at your institution. Therefore, even as you explore all of the new and exciting ways to communicate and engage with them, don’t forget about the basics. Form a strong foundation for your donor relationships by using these tried-and-true strategies. Then, continue to cultivate and build these relationships to watch your fundraising soar!

About the author

Co-Founder and current Chief Relationship Officer at Bloomerang
He has served this sector for 33 years and is considered the most well-known senior statesman whose advice is sought constantly.
Prior to Bloomerang, he was the CEO and Co-Founder of eTapestry for 11 years, which at the time was the leading SaaS technology company serving the charity sector. Jay and his team grew the company to more than 10,000 nonprofit clients, charting a decade of record growth.
He is a graduate of Butler University with a B.S. in Business Administration. Over the years, he has given more than 2,500 speeches around the world for the charity sector and is often the voice of new technology for fundraisers.

6 Ways to Take Your Donor Relationships to the Next Level
Donor relationships are necessary to maximize fundraising and support retention rates. Check out these six expert tips to take relationship-building further.
Alumni Engagement
2020 was a unique and challenging year for educational institutions as traditional alumni engagement events such as reunions, homecoming, chapter meet-ups stood either cancelled or postponed. As the pandemic made it nearly impossible to hold any in-person alumni events, advancement teams realized the need to look for creative ways beyond traditional events to stay connected to their alumni and offer support to their communities.
Schools, colleges, and universities across the globe opted for the next best option - virtual events and at times, a combination of both in-person and virtual events. This past year gave us an opportunity to witness some of the most creative virtual events focused on driving higher participation from alumni.
As we wrap up the year, let's take stock of the five most popular alumni virtual events in 2020.
1. Virtual Races
At a time when health has become a top priority, a few institutions have shifted their focus on ensuring the health and well-being of their alumni. The past year saw a number of advancement teams host virtual races - walk-a-thons and marathons, and motivate alumni to take actionable steps towards their health.
With everyone confined to their homes, forced to work from home, limitations on social interactions, it wasn't just physical fitness that took a back seat. The pandemic has also wreaked havoc on the United States’ mental-health system as the country witnesses a historic wave of mental health problems approaching. More than anything, in 2020, these virtual races helped relieve the stress and loneliness that alumni were reeling with.
Check out how The College of Idaho introduced a month-long virtual run/walkathon for their alumni during COVID-19. Alumni could participate from any location and any time during the month of April. The virtual event created an opportunity for alumni to virtually engage with one another while being socially distant and take actionable steps towards their health and well-being. The College of Idaho's Virtual Race witnessed huge success as the college captured 100+ RSVP's in 20 days.
.png)
2. Virtual Happy Hours
Another big hit amongst advancement teams in 2020 was Virtual Happy Hours. Before the pandemic, Friday night happy hours were a common practice for advancement teams to drive alumni engagement. However, social distancing regulations put an end to this crowd favourite event.
Resultantly, a few institutions decided to transition to Happy Hours over video conferencing software such as Microsoft Teams and Zoom and many more followed suit. Virtual Happy Hours turned out to be a great avenue for boosting social interactions amongst alumni in times of social isolation and anxiety.
When Florida International University thought of hosting a happy hour event, they went the extra mile. After a two-hour Zoom session, they planned an after-party to entertain their alumni. The alumni were treated to an exclusive DJ set that they could enjoy with their family members from the comfort of their homes. Read more about Florida International University's Virtual Happy Hour here.
3. Virtual Flagship Events - Homecoming, Reunions, and Commencement
While a majority of institutions were hosting smaller-scale events virtually at the onset of the pandemic, many were apprehensive about hosting larger flagship events such as Annual Reunion, Homecoming, and Commencement in this new format.
However, the latter part of the year saw advancement teams take the plunge towards moving online for some of their biggest events. 2020 witnessed traditional events such as homecoming, annual reunions, and even commencement ceremonies being successfully hosted virtually. Institutions leveraged event management tools and experimented with virtual events that were spread across days and had multiple sub-events.
Despite not being able to get alumni together on campus to celebrate these grand occasions, alumni associations found creative ways to drive engagement.
Cornell University hosted a two-day homecoming event aptly named StayHomeComing. The digital version of the event included exclusive downloads and interactive sessions. To keep the Big Red spirit alive, the school also hosted a fun evening where the Cornell Athletics Hall of Famers and student-athletes competed in various activities. Read more about the virtual event here.
.png)
4. Virtual Book Clubs
While binge-watching shows on Netflix was a popular pastime during the lockdown, 2020 also saw some people go back to old hobbies and creature comforts. Reading, in particular, was a great way to productively spend time at home whilst also keeping COVID-induced stress at bay. A few universities picked up on this and thought of a unique way to engage alumni - virtual book clubs.
To boost alumni participation, the University of Maryland partnered with PBC Guru and started two virtual book clubs - Fiction and Literature, and Management and Leadership. Alumni read one book every two months and then share their views on a platform specially designed by the institute. Read more about this wonderful initiative here.
Thanks to this event, the institution successfully rekindled alumni's love for reading and facilitated social interactions.
5. Virtual Dance Parties
It's been a while since any of us have grooved to our favourite tunes and spent our nights dancing away at our favourite club. But that didn't stop advancement teams in 2020 from bringing the experience home to their beloved alumni. To combat the accompanying stress and anxiety around the pandemic and provide avenues for alumni to socialize with their peers, some institutions hosted virtual dance parties with the help of virtual event management solutions.
The Washington State University Alumni Association (WSUAA) hosted a 2-hour long virtual dance party over Zoom and also brought in a special DJ to play alumni's favourite songs on request. Read more about the event here.
.png)
Wrapping Up...
While 2020 was full of hurdles that alumni professionals could not have anticipated, it also brought along new opportunities. Institutions across the country went above and beyond to devise creative ways to keep their alumni engaged virtually and overcome challenges amid this new normal.

Year In Review: 5 Best Virtual Alumni Events of 2020
As we wrap up the year, here's a list of 2020's top 5 virtual alumni events that schools, colleges, and universities leveraged to drive higher alumni engagement.
Events
Alumni are the backbone of any institution and maintaining consistent alumni engagement is crucial to building a great institution and ensuring continuity.
While alumni engagement has come a long way from traditional direct mail campaigns and annual student reunions, we've witnessed a tremendous shift in the way alumni relations has evolved. While advancement teams will still continue to engage alumni via traditional channels in 2024, the previous year has shown us enough evidence to suggest that institutions can no longer be restricted to them.
2024 is undoubtedly going to be a challenging year, given the evolutionary phase that alumni relations is currently in. However, where there are new challenges, there are also new opportunities. Alumni engagement this year will offer tremendous possibilities for universities to engage with their alumni on a deeper and more meaningful basis – even in these times of uncertainty and chaos.
Here are five alumni engagement trends for 2024 that you should watch out for to achieve your alumni engagement goals.
1. Event strategies will evolve
As the pandemic made it impossible to host in-person events in 2020, we witnessed a host of creative virtual alumni events by institutions, big and small. While the COVID-19 crisis doesn't seem likely to die down any time soon, recent reports indicate that social distancing guidelines are going to be further relaxed in 2025.
Alumni event strategies this year are set to evolve depending on COVID-19 state regulations. Some schools may continue to host all alumni events virtually, while some may open up their campuses to in-person events. Either way, advancement teams in 2025 will need to take a hybrid approach to keep their alumni engaged.

2. Alumni will be at the heart of all alumni engagement
For a majority of institutions, alumni engagement has been restricted to monthly newsletters, traditional events, and yearly fundraising appeals. But, the pandemic has prompted advancement teams to look for creative solutions to penetrate a wider segment of their alumni population and maintain consistent engagement year-on-year.
The past few years and its unprecedented challenges have allowed institutions an opportunity to review and rebuild their alumni programming with alumni at the core of it. This year, advancement teams will find a way to provide more value and on-demand programming to build meaningful relationships with their alumni. Schools, colleges, and universities will work towards creating easily accessible programs to maximize outreach, facilitate greater flexibility, and enhance alumni relations.
From focused workshops to career networking and mentoring programs, institutions will ensure the easy availability of all these programs to all alumni.
During the pandemic, William Peace University launched a Virtual Book Club focused on professional development and career advancement for the university students and alumni. The group helped set and realize career goals for all participants. Via this initiative, the institution made valuable resources and knowledge easily accessible to alumni and students from the comfort of their homes during a crisis. Read more →
Thus, focusing on alumni needs is the key to forging strong, meaningful relationships in 2025.

3. Measurement of engagement data will be more streamlined
Traditionally, alumni engagement data has mostly been limited to measuring event attendance and fundraising revenue. However, these metrics failed to provide any insights during the COVID-19 pandemic, when institutions had to cancel all in-person events and dial down on fundraising asks.
The past few years have provided advancement teams with an opportunity to identify massive gaps in alumni engagement data and work towards creating a better structure for alumni engagement reporting.
As a result, engagement data today can do so much more – from social media interactions, email engagement, mentor-mentee engagement, to volunteer participation and a lot more. Digitization of all this data will offer advancement teams the essential knowledge they need to make the right decisions and develop stronger relationships with alumni.

4. We will see an increased focus on mid-level donors
2020 set a landmark record for one of the highest unemployment rates in the United States. This alarming trend directly affects institutions as a lot of their major gift donors have taken a huge hit on their fortune. Studies indicate that 88% of all funds donated to schools come from 12% of donors, and these donors constitute major gift donors.
Fundraising in 2025 is going to be largely different from what we have saw back in 2020 and 2021. Institutions will shift their focus towards mid-level donors, working towards converting them into long-time donors. Additionally, advancement teams will also be on the lookout for creative ideas to expand their current donor base and drive up engagement with more diverse alumni segments.

5. Career networks will continue to be integral to alumni programs
The importance of alumni networks for professional networking and career growth has only increased in recent years. With unemployment steadily increasing in the US, institutions have stepped up to provide an additional resource for finding and pursuing career opportunities.
Additionally, these career services also foster alumni engagement by allowing them to provide opportunities while simultaneously tapping into their alma mater's fresh talent to nurture an ever-growing community.

Why alumni engagement is essential
Alumni engagement is a crucial part of advancement and alumni relations efforts for a reason. An effective alumni engagement strategy:
- Inspires loyalty by providing a sense of belonging from your alumni to your institution. An alumni that doesn't feel engaged will obviously be less interested in events, fundraising opportunities, or helping current students or programs. It also means that your efforts need to convey a genuine attempt to kindle and maintain a human connection.
- Attracts giving as engaged alumni not only feel more compelled to give but feel confident that their generosity is going to a worthwhile cause. A heartfelt and personalized email sent to the right segment might just be the final nudge that a dormant alumni needs to provide their first gift.
- Promotes lifelong learning by making your alumni feel more likely to get involved in providing mentorships and career opportunities.
- Increases your reach exponentially as alumni who feel appreciated and want to give back eventually become prominent voices to champion your cause and amplify your outreach efforts.
Winding up...
2025 is likely to witness advancement teams rebuilding their alumni engagement programs to cater to the evolving needs of their alumni. This evolving alumni relations landscape calls for the adoption of more modern, technology-driven strategies for effective alumni engagement.
With the amount of changes that alumni relations has gone through in the past few months, we've already witnessed some amazing new trends emerge in the last few months.
.avif)
5 Alumni Engagement Trends You Need To Watch Out For in 2026
Discover 5 alumni engagement best practices to boost participation and meet your engagement goals in 2026.
Alumni Engagement
The holiday season is just around the corner. As the festive season brings your alumni home to visit their loved ones, it also presents one of the best opportunities for your institution to connect with your alumni on a deeper level and lay the lego blocks for lifetime relationships.
The festive spirit is high in the air but the 2020 holiday season is one-of-a-kind in its truest essence. The pandemic might have affected several segments of your alumni differently - confining some to work tirelessly from their homes while balancing their social lives, exposing frontline healthcare workers to massive risks, robbing some of their jobs and even near and dear ones due to the virus. At a time like this, it's particularly important for your institution to support your alumni and deliver the highest value.
So, how do you best leverage this holiday season to drive more alumni engagement? After observing hundreds of schools driving success with their alumni network over the years, we've found these top 5 strategies that can help your school, college, or university boost alumni engagement rates this holiday season:
1. Conduct Professional Networking Events
2020 has already set a landmark record for one of the highest unemployment rates in the United States. The alarming numbers projected by the US. Bureau of Labour Logistics is a clear indicator of why your alumni need your support now more than ever.
With the pandemic resulting in the worst job market since the Great Depression, your younger alumni are at an even larger risk as they lose their on-campus jobs, internships, and are already witnessing dwindling job opportunities.
Amidst all this chaos, professional networking events are one of the surest ways to provide value to your alumni and help them in these dire times of need. Corporate jobs respect recommendations, and applicants actively seek social connections and support. Leverage your existing network and motivate influential alumni to help their peers out in these dire times of need.
Your alumni network has a wealth of knowledge that your current students and graduates, both can benefit greatly from. Get your community together for webinars, discussion panels, podcasts, workshops, and much more to lead the way towards professional growth for your alumni.
Here's how Fordham University's Alumni: Help A Ram Today campaign supports Class of 2020 graduates by encouraging alumni to hire these young grads for a full-/part-time job or an internship.
2. Host a Virtual Holiday Party
What are holidays without holiday parties? The landscape this year might look somewhat different due to the pandemic but that shouldn't rob your alumni of the opportunity of connecting with long-lost peers, toast to each other's good health, and ring in the holidays from the comfort of their homes.
A great alternative to continuing with the tradition of hosting holiday parties this year is to do it virtually. Holidays are the perfect time to get your alumni together over a couple of drinks and celebrate over an e-party. A surefire way to grab more alumni attention and drive attendance is to create themes like 80′s retro or a Christmas Character Party. To make it easy for you to manage and even easier for your alumni to participate, host your virtual party over Zoom, Microsoft Teams, or another common video conferencing tool.
3. Raise Funds to Support Your Community
With the pandemic leading to forced furloughs, students having to drop out of schools, and many small businesses shutting down, your constituents need your support now more than ever. Make the most of the holiday spirit and find ways to fundraise for your community.
Riding high on the giving spirit this holiday season, also urge your community to come in support of your institution’s cause by helping with emergency needs and in bracing the impact of the pandemic.
Planning your annual holiday drive to raise funds for academic continuity or to support your community are perfect examples of fundraising asks for this year.
4. Send Seasons Greetings E-Cards
A simple gesture such as sending creative e-cards is a great way to express festive greetings, gratitude, and acknowledgment for your alumni network's contribution to your institution. Include this as part of your yearly holiday activity to drive engagement and foster lasting alumni relationships.
The example from the University of Westminister works as the perfect inspiration here. The school rolled out 30-second animated e-cards to wish happy holidays and thank their alumni for their ongoing support.
5. Leverage Social Media Platforms to the Fullest
Social media is a dominant tool today and has a lot of potential for alumni engagement. Young alumni especially spend considerable time scrolling their feeds daily.
If your institution has an online presence on these platforms, use them to encourage higher participation. If you’re unsure about where to start, you can consider looping in student volunteers to ramp up your social media presence and start driving engagement with your alumni online.
Drive more engagement online by conducting live chats, contest giveaways, and posting yearbook pictures to evoke nostalgia and create a buzz amongst your alumni community. You can even encourage alumni to post their 'throwbacks' with the right hashtags and repost them on your channels.
Ugly sweater contests have also become a yearly trend, with universities and other schools creating innovative rules and giveaways to attract greater participation. Take cues from Boston University's Annual Ugly Holiday Sweater Contest to create one for your community this holiday season.
Make the Most of This Holiday Season
With the holidays arriving soon, there are many opportunities to express unconditional support and boost alumni relations and engagement.
Your alumni are your family and the holidays are the perfect time of the year to showcase solidarity.

Want To Drive Higher Alumni Engagement This Holiday Season? Tap Into These 5 Go-To Strategies
The holiday season is just around the corner and it presents one of the best opportunities for your institution to connect with your alumni on a deeper level. Take a deep dive into the top 5 strategies that can help your school, college, or university boost alumni engagement rates this holiday season.
Alumni Engagement
As an alumni association professional, one of your most crucial responsibilities is to secure fundraising revenue. Giving days, such as Giving Tuesday, are a prime opportunity to raise a large amount of funds quickly.
While giving days last just 24 hours, you should begin preparing for Giving Tuesday far in advance. For universities today, attracting attention on Giving Tuesday requires a strong online presence and digital fundraising strategy. Using popular hashtags like #GivingTuesday is a step in the right direction. However, attracting alumni who will continue to give long-term requires developing engaging content, presenting it strategically, and maintaining communication to build a long-term relationship.

Based on years of experience assisting nonprofits and educational institutions in developing their Giving Tuesday fundraising strategies, here are four key best practices alumni associations can use next Giving Tuesday.
1. Use data to optimize your outreach.
Set your alumni fundraiser up for success by conducting prospect research beforehand. Prospect research is the practice of evaluating your organization’s prospective donors by their capacity and affinity to give.
Essentially, prospect research allows your organization to identify alumni who are in the best financial position to donate, and that have the strongest affinity toward your organization. Ask yourself the following when evaluating prospects:
- Does this alumnus participate in alumni association activities, such as events and mentorship programs?
- Has this alumnus given to our university in the past?
- Is this alumnus employed, and do they have secure financial footing?
Use this information to focus your fundraising efforts. However, keep in mind that it can still be worthwhile to contact lower-earning recent graduates and alumni to begin building relationships for future engagements.
2. Select your marketing channels based on alumni data.
The more potential supporters you can get in touch with, the more your Giving Day fundraiser will raise. To reach more alumni, your university should take a multi-channel approach by marketing the campaign on a variety of platforms.
NXUnite’s guide to starting a fundraiser suggests several different outreach channels to market on:
- Email is the most direct way to reach alumni online. Create segmented email lists based on each alumni’s past interactions with your university and the prospect research you conducted in the previous step. Track your email appeals by monitoring open and clickthrough rates, which can provide information about the effectiveness of your subject lines and the body content of your messages, respectively.
- Your website should host essential information about your Giving Day fundraiser, such as your fundraising goal, what the donations will help your university accomplish, and if there are any matching gift opportunities. Monitor your overall traffic, as well as bounce rate and time-on-page to determine if your website is attracting alumni and interesting them enough to engage them.
- Peer-to-peer outreach can be useful for attracting supporters outside of your university’s core community. Recruit students and alumni to become peer-to-peer fundraisers and direct them to request donations from their friends and family on your university’s behalf. Encourage each of your fundraising volunteers to set a goal for themselves, whether it’s the total raised or the number of potential donors they reached out to. These goals will help motivate your volunteers and allow your organization to monitor their progress.
- Your blog helps you keep your most dedicated supporters engaged. Create posts promoting your upcoming Giving Day fundraisers and follow-up articles reporting on its success afterward. Ensure you also have a variety of other engaging content to keep alumni interested in participating in your organization long-term.
- Social media is one of the core marketing tools for GivingTuesday campaigns. Research which sites your alumni use and those platforms’ conversion rates. For example, reports show Facebook has a 9% conversion rate, Instagram 18%, and TikTok 2.3%. However, if the majority of your alumni primarily use Facebook that platform may be the most useful for your fundraising efforts even if it has a lower average conversion rate than Instagram.

Managing multiple communication channels can be a strain on your resources, and not all platforms will produce the same return on investment. When selecting your outreach channels, consider your data from past marketing campaigns to determine which platforms yielded the highest engagement rates.
3. Provide creative outlets for alumni to give back.
Straightforward outreach through phone calls, direct mail, and email are all core parts of fundraising. However, you can leverage your technology to further engage your alumni and provide them with creative, memorable ways to give.
For example, many Giving Day campaigns include an event. Hosting an event provides a tangible reason why alumni should give on that specific day while also inviting them to participate in fun activities and engage with your university.
To make these events accessible to your entire alumni community, consider how you can take your Giving Day event online. Let’s walk through an example of a popular but often complex fundraiser, the silent auction. To encourage more bidding on your giving day, use gamification strategies like:
- Leaderboards. Invoke friendly competition by using your auction site to display which guests have bid the most, are currently the top bidder for big-ticket prizes, or have given the most in donations overall. Ensure your leaderboard is updated in real-time so participants who want to climb it can see their name rise with each bid.
- Push notifications. For silent and online auctions, it’s easy for participants to walk away from an item and subsequently forget to keep bidding on it. Use auction software that sends guests automatic alerts when they’re outbid or when your auction is about to close. You can gamify these notifications by adding sound effects and creating a special negative display screen for when they’re outbid and a uniquely positive one for when they are winning again.
- Strategic bidding features. Allow participants to craft a bidding strategy with auction features like the ability to automatically outbid up to a certain amount or offer a “buy it now” option for a few prizes. This encourages participants to think more critically about which items they want and how they’ll respond to potential bidding wars, increasing their engagement.
If you have never hosted an event like an auction virtually before, consider meeting with a technology consultant who can help you set up your event platform and step in quickly to resolve any technical issues that may occur during the event.
4. Focus on offering value through strong content.
Recently alumni donations have been decreasing. This is due to a variety of factors, including economic instability, new legislation, and the fact that 93% of alumni organizations provide no benefits or only content that alumni do not find worthwhile.
Avoid this for your association by offering valuable content in exchange for alumni gifts. While alumni may no longer attend classes at your university, you can still demonstrate your value in their lives by publishing informative content, hosting networking events, and sharing stories about current students.
Effective data management can help you identify pertinent topics. Look into your database and find survey answers, demographic information, and more to base your content on. Then, host events and create content on subjects that are relevant to your alumni, such as current events or topics related to specific professions.
In your donation appeals, consider what content you can offer your alumni. For example, you could provide webinars or panels on current challenges your alumni might face in the workplace—such as how to succeed in a hybrid workplace—or virtual happy hours where they can connect with one each other. Consider getting faculty involved to provide their subject matter expertise and give former students the chance to talk with their former professors.

Giving days are an opportunity to rally your university’s community together and raise funds to continue providing current and former students with the resources they need to succeed professionally. Focus on your approach and engage alumni by using your data to guide outreach and event hosting.
About the author:

Carl Diesing, Managing Director – Carl co-founded DNL OmniMedia in 2006 and has grown the team to accommodate clients with ongoing web development projects. Together DNL OmniMedia has worked with over 100 organizations to assist them with accomplishing their online goals. As Managing Director of DNL OmniMedia, Carl works with nonprofits and their technology to foster fundraising, create awareness, cure disease, and solve social issues. Carl lives in the Hudson Valley with his wife Sarah and their two children Charlie and Evelyn.
.avif)
Alumni Fundraising For Giving Days: 4 Technology-Driven Tips
Technology can transform your university’s fundraisers to help you connect with alumni and raise more. Learn how to leverage your technology for giving days.
Fundraising
See how leading institutions put these ideas into action































