5 Interactive Website Features to Drive Alumni Connectivity

Cultivating a strong alumni community is important for universities. Graduates tend to think fondly of their alma mater, and having a dedicated alumni section on your website offers an opportunity to stay connected with university activities. Your alumni website is also a great resource for connecting with potential alumni donors and showing appreciation for their ongoing support.

Nowadays, most alumni outreach takes place over online platforms. Your alumni network likely spans across the country and even worldwide, and the internet is one place where everyone can easily stay connected with your institution. 

Plus, 93% of online experiences begin with using a search engine. That’s why your university’s website must be optimized for search engine performance as well as engaging alumni digitally. In this guide, we’ll review top tips for engaging your alumni using your website:

1. Review your Google Analytics.
2. Improve your website’s user experience.
3. Incorporate strategic calls to action.
4. Showcase engagement benefits. 

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Most top college websites include a link to their alumni website in the top navigation bar. This means it’s important to optimize your alumni information on your overall website and on the alumni website itself. Keep this in mind as we explore each tip. Let’s dive in!

1. Review your Google Analytics.

You probably have a wide range of alumni who interact with your university, and you should take the opportunity to determine who they are and what they want out of your website. Remember that many alumni are potential donors, so learning more about them is crucial.

Review these metrics in your Google Analytics to learn more about your website visitors:

• Average session duration. This measures the average time users spend on your website in a single session. If this metric is low, consider adding engaging visual elements to your website such as videos or an event calendar.
• Bounce rate. This is the percentage of users who view only one webpage before leaving your website. To decrease your bounce rate, you can implement more enticing calls to action (CTAs) that encourage users to interact further with your content.
• Most popular traffic sources. This metric tracks how visitors find your website— through a search engine, social media, direct URL search, etc. Consider adjusting your marketing approach for less popular traffic sources.
• Top landing pages. Your top landing pages are your website’s most popular pages. Use this metric to determine what visitors seek when they visit your site and further optimize those pages for even greater engagement. For instance, if many visitors explore your chapter map, take additional steps to ensure that the page is easy to navigate.
• User demographics. This tracks your website visitors’ demographics, such as age and gender. If most of your visitors are young adults, perhaps you could promote your alumni program through social media platforms like Instagram. If most of your visitors are older, you could consider making your site more accessible to older audiences.

By examining your Google Analytics, you can learn more about how your university’s website can better serve its visitors by determining the most and least effective elements on it. Ultimately, when you get to know your user audience and alumni visitors better, you can design your site in a way that encourages them to engage with your content.

2. Improve your website’s user experience.

Streamlined, user-friendly design can go a long way toward inspiring alumni to explore your site. An enhanced user experience (UX) allows them to quickly find the information they need and discover all the opportunities for engaging with your institution. Plus, streamlined UX helps your website perform better in search engine result rankings.

Here are some tried-and-tested UX design tips for your website:

• Reduce your website’s load speed. You can do this by compressing images and minimizing HTTP requests. The current recommended load time is two seconds or less—ideally, your site should load in half a second.
• Use a simple, uncluttered design. Your site should feature a minimalist navigation bar and plenty of white space. This will make it easy for visitors to read and navigate through your site.
• Optimize your website for mobile. The majority of search engine queries nowadays occur on mobile devices. Use a responsive design template and check the formatting of your site in the mobile view to ensure there aren’t any readability issues.
• Make your website accessible to people of all abilities and ages. Include alt text for images, transcribe videos or include captions, and ensure your text has enough contrast with your background colors. This ensures that your site is user-friendly for all, including older alumni who tend to have more money for donations but are also more likely to need better accessibility.
• Ensure your forms are user-friendly. This includes your online donation page and event sign-up forms. Consider why you’re collecting information and if you’re asking questions you don’t need the answer to. Think about all your form fields and if you could make them more inclusive, and ensure that they are usable for people of varying abilities.

Your alumni website doesn’t need complex design elements or flashy graphics to be effective. A minimalistic design with a focus on accessibility will allow alumni to navigate your website easily and connect with your programs and opportunities faster. These updates are easy to make when your university is using a top content management system like Drupal or Wordpress. Both CMS platforms offer features like accessibility tips and a mobile editor to ensure an optimized user experience.

3. Incorporate strategic calls to action.

By implementing strategic calls-to-action (CTAs), you can help alumni easily find the information they’re looking for on your website. CTAs are typically buttons or menu links on your site that direct visitors to different pages. You can use CTAs to direct users to donate, register for mentorship opportunities, read recent news articles, or sign up for your newsletter. 

Your CTAs should:

• Stand out against the rest of the content on your page with bright colors.
• Use active phrases, such as “Connect With [College Name] Today” or “Get Involved.”
• Offer unique opportunities, such as gift-matching programs or invitations to chapter events.

Here are some websites with examples of effective alumni engagement CTAs:

The University of Georgia’s alumni website includes multiple CTA buttons that pop against the background and include clear instructions for different actions that visitors may want to explore.

The University of Arizona’s alumni website features multiple CTAs under the “Get Involved” section that point alumni to different groups they might be interested in joining.

Georgetown University’s alumni website incorporates quick link CTAs near the top of the page, making it easier for visitors to navigate to what they’re looking for.

For more inspiration, take a look at Kanopi’s list of best college websites to see how other institutions incorporate unique, engaging CTA design and language. 

Clear CTAs make it easy for visitors to figure out how to engage with your institution. Whether you want to recruit alumni to help plan a fundraiser or volunteer for your mentorship programs, making sure that alumni have an easy time navigating your site encourages their continued involvement.

4. Showcase engagement benefits. 

Ultimately, to make your website as engaging as possible for alumni, you must put their interests at the heart of your content. Consider embracing the concept of alumni centricity— the process of building relationships with alumni that aren’t just based on loyalty to their alma mater, but also on the value that your program brings to their lives.

You can build even longer-lasting relationships by orienting your website content around the value that alumni involvement in your opportunities and programs will bring to the lives of former students. Here are a few benefits you can offer:

• Mentorship programs. These programs allow alumni to form personal connections with other alumni and students and provide continuing education, professional development, and resources. 
• Homecoming events. Homecoming events allow alumni to return to their alma mater and participate in games, concerts, and much more.
• Networking opportunities. This can be as simple as letting alumni find others through an online directory or as involved as hosting networking events or professional development panels.
• Volunteer events. For alumni who want to be more involved with their alma mater, these events allow them to give back and make a lasting impact.

By striking a balance between donation requests and offering other opportunities such as mentorship programs, homecoming events, and networking opportunities, you can provide just as much value to your alumni as they provide to your university.

As you adjust your website content to appeal to alumni, be sure to continuously assess your data to determine what’s working and what needs improvement. This allows you to keep up with the evolving needs of your alumni base and avoid having to conduct major website overhauls. When your website is optimized, promote it through email newsletters and social media updates to drive more traffic. This allows you to engage alumni effectively, even if they’re located across the country or globe.

As an alumni outreach specialist, it’s up to you to meet your alumni where they are—online. Your school likely already has a website where its entire community, from prospective students to faculty, can come together to learn more about the school's offerings and important updates. All of your stakeholders (prospective students, current students, family, faculty, and alumni) visit the website to learn more about the school and see its updates. 

Do you want the same success for your alumni website? Your answer is likely, “Of course!”

However, it’s certainly possible that your alumni site doesn’t get as much traction from your target demographic as you need to sustain growth. However, maintaining a wealth of online resources and tools for your alumni association is important to keep them interested in their alma mater and, eventually, give back to it.

Here are some tips to spruce up your alumni website and infuse school spirit into your alumni culture.

1. Offer a User-Friendly Interface

Web design is perhaps the most important contributor to engaging visitors with your site. Conversion rates suffer with longer load times and confusing web design elements. Luckily, there are many ways for your nonprofit to improve usability and offer a user-friendly website experience. 

If you’re creating your alumni website for the first time, make sure you use a nonprofit website builder. These platforms remove the guesswork and streamline the website design process. 

From there, optimize your alumni website with intuitive navigation, fast load times, and accessibility for people of all abilities. This will ensure that when alumni arrive on your website, they’ll be inclined to stay and explore your educational resources, sign up for an event, or complete another desired action. 

2. Provide Valuable Connections and Resources

When your alumni visit your website, they need to find something meaningful, relevant, and valuable to them, not just information about your alumni association or annual fund. In fact, strong alumni networks are a major reason why students choose to attend your school in the first place. The best way to strengthen your alumni network is to create an online community for them to find and connect with each other. Alumni can use this network to access information about:

• Updates on your school’s academic accomplishments and community contributions
• Career opportunities
• Mentoring opportunities
• Upcoming events and fundraising opportunities

You can also use your website as a trove of resources for your alumni. For example, you can include content such as member directories, blogs, and calendars to keep your alumni in the loop about everything your organization is doing. These resources will attract alumni from around the world to your website and keep them involved with your school.

3. Make Your Site Discoverable

According to Cornershop Creative, there are numerous search engine optimization (SEO) practices you can use to make your alumni website more visible on search engines like Google. Industry-standard best practices have to be understood and included in your alumni website’s content. Research ways you can optimize your SEO strategy to get in front of your target audience. Here are some tips to get you started: 

• Use highly relevant keywords in written content.
• Maintain header hierarchy in written content so that it can be easily read by search engines.
• Look for opportunities to gain backlinks to your site from other authoritative websites.

Incorporating these elements into your website will increase the likelihood of your page ranking higher on the results page, leading to more organic traffic to your site and engagement from your alumni audience. 

4. Optimize Your Site for Mobile Users

There’s no question that mobile browsing is the new normal for surfing the web. Your alumni website should accommodate this huge traffic source by making your website mobile-friendly. Here are some suggestions for doing so: 

• If you’re creating your website for the first time, use a website builder that offers automatic mobile responsiveness. 
• Improve your website’s load speed by compressing images and cleaning up code.
• Make sure any pop-ups or buttons are finger-friendly. 

Optimizing your website for mobile browsing is well worth the time and effort! Young alumni in particular comprise a huge portion of mobile browsers, so this is a great way to engage them.

5. Encourage Revisits/Subscription

Once alumni click on your site, you should provide them with reasons to revisit it again and again. While part of this is including worthwhile resources like the ones listed above, you can also encourage revisits with low-commitment subscription tools, like an email newsletter sign-up. This way, even your most passive alumni can get involved at their convenience. 

You can also leverage your social media presence to get your members to return to your site. By integrating your website content into your social media posts and bios, you’ll encourage alumni not only to follow you there but also to click through and explore your site. Plus, they can see new fellow alumni interacting with your social content, thus opening up more opportunities for connection within your network.

6. Add Virtual Events to Your Calendar

The pandemic has ushered in a new era of digital opportunity. Your website can become a hotspot for alumni involvement and appreciation through virtual or hybrid events. So, you should clear some space on your calendar for new events popularized through the uptick in virtual offerings:

• Informational webinars and panels 
• Watch parties
• Walk- run-, and dance-a-thons
• Networking events with current students and faculty
• Giveaways from your alumni association

Virtual and hybrid events have numerous benefits. Not only will these events promote participation and increase member retention due to their flexibility, but it’s also a great way to increase organic traffic, which will help your site’s performance on Google. 

Your alumni all have something in common: their connection to your school. As an alumni outreach specialist, it’s your responsibility to leverage this commonality, bringing them together and making their experience as beneficial as possible. 

Work with your team to analyze ways you can improve your current website and implement these tips to see growth in your alumni involvement. Good luck!

For higher-education institutions, maintaining strong relationships with alumni is key to securing the necessary vocal and financial support to thrive year after year. While many of your alumni may have traveled away from campus to pursue their career goals after graduating, the distance doesn’t have to diminish their fondness for your institution.

With an effective strategy for engaging these former students, you can ensure that they remain invested in your school’s success for decades to come. One crucial way to maintain strong relationships with your alumni is by enhancing your institution’s website. This is where all alumni, no matter where they’re located, can go to stay connected with their alma mater and offer their support.

In this guide, we’ll discuss five essential tips for designing your school website to cultivate meaningful and lasting connections with alumni:

1. Choose the right CMS.
2. Leverage storytelling.
3. Add compelling calls to action.
4. Encourage alumni to deepen their engagement.
5. Review your website metrics.

A well-designed alumni website demonstrates to graduates that you’d like for them to be a part of your institution’s future. By revamping your website content and design, you’ll be able to better appeal to your alumni around the world and expand your base of long-term supporters.

1. Choose the right CMS

Designing a high-quality website begins with assembling the right tools for the job. To set your website up for success, your school should equip itself with a website builder, or content management system (CMS), that is tailor-made for the education sector. According to Morweb’s rundown of school website builders, the CMS you choose should be able to facilitate:

• Designing engaging web pages using customizable templates.
• Building an accessible website that allows users to make adjustments to aspects of the content, from font size to coloring, with an accessibility widget.
• Maintaining consistent branding across the entire website, from logos to images.
• Structuring your website for easy navigation to maximize visitor engagement.
• Optimizing your website for mobile users, so alumni can access it whenever and wherever is most convenient for them.

The right CMS should also be able to integrate easily with software that your school uses regularly, like your class registration software or your alumni relations software. With the right CMS at your disposal, you can focus on providing the content and resources that alumni will appreciate, while your website builder will take care of creating a positive user experience.

2. Leverage storytelling

One impactful way to connect with your alumni is to remind them of their experience at your institution. Whether you’re looking to raise more funds or encourage more graduates to attend events, storytelling allows you to reach them on a more personal and emotional level. NPOInfo’s donor cultivation guide recommends emphasizing the impact of donor contributions through statistics and stories to inspire more support. 

For instance, consider sharing a story about a current student who, thanks to a scholarship made possible by alumni gifts, is currently excelling in their studies. This helps graduates understand just how they have made and can continue making a difference in students’ lives. For more powerful storytelling ideas to add to your school website, consider featuring:

• Alumni success stories.
• Quotations from alumni donors, explaining their reason for giving.
• Stories highlighting the campus culture.
• Photo galleries of alumni donors and volunteers at events.
• Video testimonials of students who’ve benefited from alumni support.

Feel free to get creative with your storytelling—infographics, GIFs, and podcasts can all elevate your content and motivate more alumni to discover the impact of their support. Be sure your CMS has multimedia capabilities that optimize your content for the web.

3. Add compelling calls to action

Once you’ve caught your alumni’s attention, make it easy for them to take action by incorporating compelling calls to action (CTAs) across your institution’s website. These eye-catching buttons will direct graduates to relevant web pages, such as your giving page. Your CTAs can direct alumni to take actions such as:

• Donating to your institution.
• Reading more about a student’s or alumnus’s story.
• Registering for upcoming alumni events.
• Exploring volunteer opportunities.
• Subscribing to receive texts from your school.
• Becoming a mentor to a current student.

Remember to follow best practices when crafting calls to action to maximize their impact. Keep your wording brief, clear, and urgent so your alumni visitors don’t delay engaging with your institution. For example, you could write, “Give back today” or “Become a mentor now,” as possible CTAs. For further guidance, take a look at nonprofit website templates to see how they organize and display CTAs across each page.

4. Encourage alumni to deepen their engagement

There are many ways for your alumni to stay involved with your institution, from giving to attending events to volunteering. To nurture connections that last, encourage these graduates to expand their involvement. Make sure your most important resources are clearly visible and accessible on your alumni website so that visitors are aware of all possible engagement opportunities. It should be easy for alumni visitors to find information on:

• Career guidance and professional development
• Upcoming alumni events
• Networking opportunities
• Volunteering opportunities

Furthermore, invite graduates to interact with your institution beyond its website. You can use your CMS to add a social media widget that features your latest posts, alongside icons that allow visitors to share your content or follow your school on social media. If you have an alumni newsletter, asking alumni to subscribe can be another great way to keep your institution fresh on their minds.

5. Review your website metrics

After you’ve finished designing your school website, remember to keep track of relevant metrics to measure its performance over time. Just as your institution fosters growth among its students, it’s important to adopt that same mindset and learn from your alumni website engagement efforts to boost your results over time. For instance, your pageviews, bounce rate, and conversion rates can all reveal valuable insights into how effectively your website is engaging alumni.

Use the data you collect to identify how to better connect with graduates in the future. Fortunately, if you decide you’d like to further enhance your alumni website later on, there are many stellar nonprofit websites you can turn to for inspiration online.

Your website serves as an all-important hub for alumni to stay up-to-date on your institution, provide financial support, and ultimately, maintain the connection they forged when they first stepped foot on campus.

Remember to show your appreciation to graduates, so they’ll always feel like a valued part of your school. In addition to popular appreciation ideas such as sending school merchandise and hosting appreciation events, spotlight alumni supporters on your website. This way, they’ll always be reminded of their meaningful connections to your institution.

Inspiring alumni websites you should see

Now that you know the basics, let’s look at some great alumni websites to take inspiration from.

Washington University in St. Louis

When you enter the alumni website of the Washington University in St. Louis, you are immediately welcomed by the slogan “You are WashU yesterday, today, forever” using an attractive slideshow design. It then follows it up with with clear pathways for alumni to find directories, events, and networking opportunities in a very natural manner with clear CTAs for everything.

University of Kansas

University of Kansas has an alumni page that really leans into clean and intuitive design. A sliding hero banner takes center stage and highlights most of the major alumni programs. Just below are the major programs and networks. This is followed by their main content hub where they display great effort at showcasing their alumni stories and events. The final section is filled with more focused CTAs to inspire action after the bulk of the programs and stories have been mentioned.

Howard University

If you’re looking for inspiration on an alumni website that’s all about inspiring donors and highlighting events, Howard University’s alumni website is a great example. It heavily leans into making sure people and successful events stand front and center. Seeing videos and pictures of happy and committed crowds, alumni, and students really helps drive home the sense of community that’s inseparable from any alumni program, especially one that’s looking to emphasize on fundraising.

Rhode Island School of Design (RISD)

RISD’s alumni website is everything you’d expect from a design school. It makes great use of website animations and feels like walking into a virtual display. It doesn’t take long to scroll to the bottom but manages to insert a lot of information without making the website feel cluttered. The CTAs towards the end are very intent-focused and helpful for alumni visiting the website for a specific purpose.

Conclusion

With the above tips and examples to take inspiration from, we hope you’re ready to build (or revamp) your alumni website. Remember to keep your institution’s goals and your alumni’s sentiments in mind and we hope to see even more exciting alumni website designs in the future.