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The best alumni engagement practices are really about one thing: giving alumni a meaningful reason to stay connected after they leave campus.

Most teams nowadays are well aware that one-off emails or event invites are not enough. Long-term engagement could come from mentoring, volunteering, or simply hearing from the institution in a way that feels relevant The challenge is making these efforts consistent without adding more manual work for already busy advancement teams.

In this blog, we want to walk through practical alumni engagement best practices and strategies that help institutions meet the needs of modern alumni.

What Drives Alumni Participation Today

Alumni engagement today (and for a good while now) scales well when alumni see a clear reason to stay involved. Now more than ever, they need to hear from the institution in ways that feel personal, relevant, and substantial. They need digital experiences that are easy to access as well as opportunities that match their interests, life stage, and capacity to contribute.

For advancement teams, this means alumni engagement has to be treated as a long-term relationship strategy. CASE’s 2024 alumni engagement found that across a three-year cohort, the average share of alumni engaged in at least one way stayed between 19% and 20%, which shows how much intentional work is needed to move participation.

Fundraising, of course, is part of that relationship, but it should never be the only reason to reach out.

That leaves us with the strongest alumni engagement programs today being built around:

  • Personalized communication
  • Value-first engagement
  • Digital-first alumni experiences
  • Active community-building
  • Consistent multi-channel outreach
  • Data-driven engagement strategies

With these pieces in play and fine-tuned to your audience’s needs, institutions are more likely to improve event participation, alumni giving, volunteerism, mentorship activity, and long-term donor loyalty.

11 Alumni Engagement Best Practices Institutions Should Prioritize

1. Build an Alumni-Centric Engagement Strategy

An alumni-centric engagement strategy starts with what alumni value. This means being in tune with and reacting to what your alumni actually want, and helps teams create programs that feel relevant across different life stages and levels of involvement.

Strong alumni-centric planning usually asks:

  • What do alumni need from us right now?
  • Which groups are underserved?
  • What reasons do alumni have to return, connect, or contribute?
  • How does each touchpoint build long-term trust?
Providence Day School organizes various events catering to diverse alumni segments through their alumni-centric engagement strategy

Providence Day School used this approach by creating targeted events for different alumni groups instead of relying on broad outreach alone. With Almabase, the school ran 92 events in under two years. Homecoming participation grew by nearly 400% in one year, and alumni donor participation rose from 4% to 20%.

Also read → How institutions can approach alumni-centric advancement in 2026: A detailed guide 

2. Segment Alumni Beyond Graduation Year

Segmentation is essential for any engagement program and while a category like graduation year is a useful starting point, today’s need for personalized communications means that your segmentation ideally should be much more granular. Good segmentation today looks at behavior, context, and motivation so that teams can segment by:

  • Interests
  • Career stage
  • Event participation
  • Volunteer activity
  • Geographic location
  • Engagement history

This makes communication more relevant because each group receives outreach that matches their connection to the institution. It also helps teams identify alumni who may be ready for deeper involvement.

Denison’s 2024-2027 alumni plan highlights lifelong engagement across alumni communities

Denison University’s 2024-2027 alumni plan sets goals across class years, affinity groups, regions, and underrepresented alumni groups. That structure gives the team more ways to shape programming and outreach around real alumni communities, rather than treating the full alumni base as one audience.

3. Create Digital-First Alumni Experiences

Digital touchpoints give alumni easier ways to participate when they cannot come to campus or attend a scheduled event. It also keeps the relationship active between major programs and events.

This can include:

  • Online alumni communities
  • Mobile-friendly engagement
  • Virtual events
  • Self-service networking
  • Always-on digital engagement

Alumni should be able to find peers, explore opportunities, update their information, and join programs without waiting for the next email.

Punahou alumni use self-serve digital programs for networking and shared community resources monthly

Punahou for instance, used Almabase to build a dedicated digital alumni community where alumni could discover peers and network independently. The school also created self-serve digital programs, which helped keep more than 7,000 alumni engaged each month.

4. Develop Programs Around Career and Networking Value

Career-focused programs give alumni an accessible and practical reason to engage beyond nostalgia.

They usually include:

  • Mentorship programs that connect students with alumni
  • Internship connections through alumni employers
  • Alumni job boards with relevant opportunities
  • Industry-based groups for focused networking
NWHSU alumni connect through career programming plus mentor support and virtual community events online

Northwestern Health Sciences University used Almabase to support this through job updates, classifieds, virtual career programs, community events, and a mentor program connecting students with alumni or professional mentors. This helped the university keep alumni involved through practical career value, which contributed to 1,000 event registrations over two years.

5. Use Events to Deepen Community Participation

Events remain one of the most effective alumni engagement strategies when they are designed around connection instead of attendance alone.

Homecoming and reunions help alumni reconnect with campus. Regional gatherings make engagement easier for alumni who live farther away. Networking events create professional value. Hybrid events allow more people to participate, especially when travel is not realistic.

To make the most of event participation, the strongest event programs usually include a clear next step. That could be joining a group, volunteering, updating a profile, or attending another program.

Rice Alumni Weekend brings graduates back for reunion activities like campus run, community market, and football

Rice University’s Alumni Weekend 2024 brought alumni back into campus life through reunion activity, fellowship, football, and shared community moments. The event also connected alumni with students, faculty, and staff. That mix matters because it turns an event into a broader community experience instead of a single-day gathering.

6. Personalize Alumni Communication at Scale

Personalized alumni communication starts with knowing who alumni are and how they engage. It also requires a steady communication rhythm that does not depend on manual effort every time.

Teams can improve personalization through:

  • Smart segmentation
  • CRM-driven outreach
  • Personalized campaigns
  • Clear communication cadences
  • Automated engagement workflows

This helps alumni receive messages that match their interests and past activity. It also helps teams avoid sending the same broad message to every graduate.

Deloitte Digital’s personalization research found that brands delivering standout personalized value reported 50% higher engagement. For alumni teams, the takeaway is simple: personalization should make each message feel more useful, not just more targeted.

Concordia alumni engage through personalized emails plus storytelling and self-serve networking experiences

Concordia College moved away from fragmented email tools and brought alumni communication into a more connected system. The team deployed Almabase for segmented outreach, shared stronger alumni stories, and used engagement data to shape future campaigns. That helped them engage 10,000+ alumni monthly, reach a 60% email open rate, and record 130,000+ engagement activities in 30 days.

7. Activate Alumni Participation Through Affinity Groups and Communities

Affinity groups help alumni reconnect through shared identity, location, experience, or interest. This is often easier than asking alumni to engage with the institution as one broad audience. Strong community models can include:

  • Regional alumni chapters
  • Cultural affinity groups
  • Athletic alumni groups
  • Volunteer communities
  • Shared-interest programs

These groups create smaller spaces where alumni can participate more naturally. They also help institutions build alumni community engagement beyond large annual events.

UDPride Alumni Network gathers alumni through LGBTQ+ community programs during Alumni Weekend

The University of Delaware’s UDPride Alumni Network shows how this can work. In its second year, the network welcomed new members and hosted a Drag Show during Alumni Weekend. That kind of programming gives alumni a clear community to join, not just an event to attend.

8. Integrate Fundraising Naturally Into Engagement

Alumni are more likely to give when they already feel connected to the people, programs, and communities their support affects. This is why giving should sit within the larger engagement journey.

Giving days, peer-to-peer fundraising, volunteer-led fundraising, and engagement-to-donation pathways work best when alumni have already had meaningful touchpoints with the institution. The goal is to make giving feel like a natural next step.

Claflin University International Alumni Association Conference 2025

Claflin University connected alumni fundraising to broad participation across reunion classes, young alumni, alumni chapters, and multiple generations. In FY 2024-2025, alumni contributed $1,006,088 and helped the university exceed its $1 million alumni fundraising goal.

9. Create Volunteer and Ambassador Opportunities

Volunteer roles give alumni a way to contribute time, experience, and influence even when they may not be ready to make a gift. This is crucial today where alumni and donors want to feel connected to a cause and its impact before they give.

These roles can include:

  • Alumni ambassadors
  • Mentorship volunteers
  • Event volunteers
  • Class agents
  • Regional chapter leaders

They help bring others into the community, support students, and extend the reach of small advancement teams.

Group of alumni who volunteered at Move-In Day for the Class of 2029 in August 2025

Brandeis University’s Alumni Ambassador Program gives alumni clear ways to strengthen the community, build professional connections, promote university initiatives, amplify campus news, and connect with students. The role turns alumni advocacy into structured participation.

10. Use Storytelling and Alumni Spotlights to Sustain Engagement

Stories help alumni visualize their impact in the institution’s community. They also give teams a way to keep engagement active between events, campaigns, and formal programs.

Common storytelling initiatives include:

  • Alumni success stories
  • Spotlight campaigns
  • Community-sourced stories
  • Recognition-based engagement

A thoughtful spotlight can recognize career growth, personal impact, service, resilience, or the way an alum supports others.

Sacred Heart alumni share personal stories of hope after NICU and postgraduation challenges

Sacred Heart’s November 2024 alumni story featured two alumni sharing personal experiences of hope and resilience. The story focused on what they had lived through and how their experiences could help others facing similar moments.

11. Track Engagement Metrics That Matter

Alumni engagement data should show more than donations. Giving matters, but it is only one part of the relationship. Your teams should also track:

  • Event attendance over time
  • Email engagement patterns
  • Volunteer participation trends
  • Mentorship activity
  • Alumni directory usage
  • Affinity group participation
  • Giving participation

These metrics help teams understand who is active, what programs are working, and where follow-up should happen next. They also help demonstrate engagement ROI to leadership with clearer evidence.

Antioch College tracks alumni engagement through monthly activity, email clicks, and participation data

Antioch College used Almabase to improve community engagement and streamline volunteer management. The college recorded 60,000+ engagement activities in the last month, reached a 10% email click rate, and engaged 4,500+ alumni on average each month.

How Almabase Helps Institutions Build Sustainable Alumni Engagement

Sustainable alumni engagement depends on consistent relationship-building, personalized outreach, useful community experiences, and the right infrastructure to keep everything connected. Almabase helps colleges and universities bring these pieces together through an integrated alumni relations platform built for

-teams that need to scale without adding more manual work.

Institutions can use Almabase to:

  • Build online alumni communities and directories
  • Create affinity groups and networking opportunities
  • Run alumni events and mentorship programs
  • Personalize communication using segmentation and engagement data
  • Track alumni participation across programs
  • Sync engagement activity directly with advancement CRMs

This helps teams understand how alumni participate over time and use that insight to improve future outreach. It also keeps engagement activity from sitting in disconnected tools.

For institutions building a stronger online alumni community, Almabase makes it easier to strengthen relationships, improve participation, and support advancement outcomes through one connected system.

Request a demo to see how Almabase can support your alumni engagement strategy or watch an interactive tour below!

FAQs About Alumni Engagement Best Practices

1. What are alumni engagement best practices?

Alumni engagement best practices are strategies institutions use to build meaningful, long-term alumni relationships. They usually include personalized communication, community-building, events, networking, mentorship, and clear engagement measurement.

2. How do universities improve alumni engagement?

Universities improve alumni engagement by making outreach more relevant and participation easier. This often includes personalized communication, career-focused programs, alumni communities, events, mentorship opportunities, and consistent multi-channel communication.

3. What are the best alumni engagement strategies?

The best alumni engagement strategies are the ones that create value before asking for deeper involvement. These include segmentation, alumni-centric engagement, networking programs, affinity groups, giving day participation, and volunteer programs.

4. How do you measure alumni engagement?

You can measure alumni engagement by tracking participation across different touchpoints. Useful metrics include event attendance, volunteer involvement, email engagement, community participation, mentorship activity, and giving participation.

5. Why is alumni engagement important in higher education?

Alumni engagement helps institutions build stronger relationships that support fundraising, advocacy, mentorship, student success, and community-building. It also creates a stronger foundation for long-term donor relationships because alumni stay connected before they are asked to give.

Alumni Engagement Best Practices to Boost Participation

Alumni Engagement Best Practices to Boost Participation

Use these alumni engagement best practices to improve events, giving, volunteerism, mentorship, and scalable alumni relationship management.

Almabase

July 17, 2026

12 minutes

Read

Walkathons are one of the few fundraising events that have stood the test of time. The appeal lies in their simplicity- easy to organize, open to everyone, and surprisingly effective. Whether organized by healthcare organizations, schools, or nonprofits, they bring people together for a shared cause while blending fitness, community, and fundraising into a single event.

Of the 30 largest peer-to-peer fundraising programs in the U.S. in 2025, which raised a combined $1.17 billion and engaged more than 2.63 million participants, many of them were walkathons.

In this article, we've rounded up walkathon ideas from successful healthcare campaigns, along with a few examples from educational institutions and nonprofits.

Amabase fundraising event planning template

15+ Walkathon ideas for better fundraising

Every successful walkathon has something that sets it apart. For some, it's the cause they support. Here are some ideas from real campaigns that you can draw inspiration from:

Sponsor- led walkathons

Walkathon sponsors have come a long way from logo placement and finish-line banners. They show up, bring employees, set up activities, and become part of the day. Here’s how they are doing it:

1. Corporate team sponsorships 

Outpour of participants at the start line of the American Heart Association's Heart Walk, 2025.

Rather than asking companies to simply sponsor the walk, the American Heart Association turns them into participants. Businesses register employee teams, set fundraising goals, and take part in Heart Walks across the country. Companies that raise $100,000 or more across multiple events are recognized through the National Teams program, with milestones reaching $1 million+. The model has helped bring companies such as AT&T, KPMG, Quest Diagnostics, Labcorp, and ADP into the campaign year after year. Heart Walk is now held in 300+ communities nationwide and continues to rank among the country's largest peer-to-peer fundraising campaigns. In 2025, the campaign raised $121 million, making it the country's largest peer-to-peer fundraising program for the sixth year in a row.  

2. Sponsors beyond event day

Teams facing off during Lurie Children's Corporate Cup, 2025.

Walk for Lurie Children's gives sponsors a much bigger role than simply putting their names on event signage. On walk day, companies run games for children, welcome families at activity booths, and send employee teams to volunteer. Many of those same businesses show up again at Lurie Children's Corporate Cup, a separate fundraiser where companies compete against one another, such as tailgate games and relay races in an effort to raise money that will help Lurie Children's patients and their families. Together, the two events give corporate partners more than one opportunity each year to support the hospital and involve their employees.

3. Sponsor-led activity zones

A participant visiting Survivor Lane at the 2025 Greater Washington Region Heart Walk. 

At the Greater Washington Region Heart Walk, sponsors were involved throughout the event, not just as names on banners. Companies formed fundraising teams before walk day, then showed up with employee volunteers, activity booths, and interactive exhibits. Participants could stop for Hands-Only CPR demonstrations, visit sponsor tents, take part in family activities, and spend time at Survivor Lane before and after the walk. In 2025, the event brought together 90 companies, 579 fundraising teams, and nearly 10,000 walkers, raising more than $2.1 million for the American Heart Association.

4. More ways to involve sponsors

A sponsor could match every donation made during a one-hour window on walk day. Another could take over a challenge along the route, with participants stopping to complete a quick game, trivia question, or fitness activity. Sponsors could also support a hospital program, scholarship fund, or community project chosen by participants.

A sponsor passport is another option. Participants collect stamps at sponsor booths during the walk and enter the completed passport into a prize draw at the finish line. They're all simple ideas, but they give sponsors a bigger role and give participants another reason to stay involved throughout the event.

Cause-based walkathons 

Cause-based walkathons are among the most recognizable fundraising events in healthcare. Each one is built around a specific mission, bringing together people connected by a shared cause.

5. Promise Garden

Participants gather at the Promise Garden ceremony before the Walk to End Alzheimer's, each holding a color-coded flower representing their personal connection to the cause.

The Walk to End Alzheimer's, held by the Alzheimer's Association, is held in more than 600 communities across the U.S. Each walk begins with the Promise Garden ceremony, where participants carry flowers representing those living with Alzheimer's, caregivers, advocates, and loved ones lost to the disease. Last year alone, the campaign raised more than $112 million to support Alzheimer's care, support services, and research.

6. Luminaria Ceremony

Candle-lit luminaria bags line the walking route during the Relay For Life Luminaria Ceremony, each dedicated in memory or honor of someone affected by cancer.

Relay For Life is the American Cancer Society's signature fundraising walk, held in thousands of communities around the world to support cancer research, patient services, and advocacy. One of its best-known traditions is the Luminaria Ceremony, where participants decorate paper luminaria bags with names, messages, or photos before placing them along the walking route. As evening falls, the bags are lit, and the walk continues by candlelight, creating one of the event's most memorable moments.

7. Honor beads

Volunteers ready with the honor beads before the walk.

Out of the Darkness Walks organized by the American Foundation for Suicide Prevention include Community Walks, Campus Walks, and the Overnight Walk, gives people different ways to take part throughout the year. Before the walk begins, participants receive Honor Beads, with each color representing a different connection to suicide prevention. As the walk gets underway, the beads become an easy way for participants to recognize shared experiences and start conversations with others along the route.

8. Choose your cause walk

Instead of asking everyone to walk for the same cause, participants choose the one they'd like to support when they register. A healthcare organization could offer options like cancer care, heart health, or pediatric services. Universities could let participants walk for scholarships, student wellness, or research programs, while nonprofits could include different community initiatives. Participants receive a colored T-shirt, bib, or wristband based on their choice, making it easy to see the different causes represented as the walk gets underway.

Beyond the examples above, organizations have built successful walks around breast cancer, rare diseases, mental health, veterans, animal welfare, environmental conservation, and many other causes. When the walk rallies behind a cause people can get behind, it gives them a reason to come together and support it.

Challenge-based walkathons

A little competition can change the feel of a walkathon. Bring in team challenges, fundraising competitions, or step goals that start weeks before the event gets participants into the spirit of the event. Here are a few examples of how different organizations have used a little competition to build excitement around their walk.

9. Classroom challenge

Students during Bishop Chatard High School's annual Walkathon, 2026.

Every class had something to compete for at Bishop Chatard High School's Walkathon. Students tracked donations through class and student leaderboards, turning fundraising into a friendly competition across the school. The 2026 walkathon raised more than $54,000, reaching 155% of its fundraising goal with support from more than 1,000 donors.

10. Miles challenge

A group of walkers during the Susan G. Komen 3-Day.

The Susan G. Komen 3-Day turns the walk itself into the challenge. Participants can walk for one, two, or all three days, covering up to 60 miles over the weekend. Those taking on the full event average about 20 miles a day, making it as much an endurance challenge as a fundraiser. Along the way, walkers stop at pit stops for food and water, spend the night at camp, and return the next morning to continue the journey. Since 2003, the Susan G. Komen 3-Day has raised more than $915 million for breast cancer research, patient care, and advocacy.

11. Companion walk challenges

A woman with her dog participating in the 30 Mile Dog Walk Challenge

The American Cancer Society's 30-Mile Dog Walk Challenge puts a different spin on a traditional walkathon. Participants sign up online, create a fundraising page, and join the challenge's Facebook community before setting out to walk 30 miles with their dogs over the course of the month. Along the way, they share photos and progress updates, encourage donations, and celebrate milestones with other participants in the group. Everyone who raises the qualifying donation receives an official challenge T-shirt, and fundraisers can earn additional rewards as they reach higher fundraising milestones. They run multiple virtual fundraising challenges throughout the year, giving supporters different ways to take part from home.

12. Challenge cards

Give each participant a challenge card at check-in instead of the same route checklist. Create a mix of cards so no two participants have the same set of tasks. One card could ask walkers to collect stamps from every hydration station, while another could send them on fun 1k, 2k walks towards specific destinations apart from the finish line. Families could receive scavenger hunt cards with clues hidden along the route, and children could look for mascots, signs, or landmarks. You could also include simple community challenges, such as writing a message on a tribute wall, thanking a volunteer, or taking a group photo at the finish line. Completed cards can be exchanged for a small prize or entered into a raffle at the end of the event.

Themed walkathons

Adding themes to your event can change its outlook entirely. It shapes everything from the invitations and T-shirts to costumes, activities, and photo opportunities. Here are a few organizations that have done it well.

13. Pajama walk

Participants arrive in pajamas for the annual Pajama Walk,2025  in Charlotte. 

Friendship Circle and ZABS Place built their annual walk around one simple idea: everyone comes in pajamas. Families, schools, community groups, and local businesses all join the walk dressed for the theme. After the walk, the event continues with the Dreamland Festival, featuring carnival games, obstacle courses, inflatables, and live entertainment. An Ability Fair also gives local artists and makers with disabilities a place to showcase and sell their work. The theme carries through the entire day, turning the walk into a community event rather than just a fundraiser. The walk has become one of the organization's signature fundraisers, bringing the community together while supporting programs for children, teens, and adults of all abilities.

14. Candyland

Campaign artwork from St. Martin of Tours School's Candy Land Walkathon.

St. Martin of Tours School gave its annual walkathon a Candy Land theme, turning the campus into a colorful course with themed decorations, games, and raffle baskets. Families, students, and staff embraced the theme throughout the event, making it feel more like a school celebration than a fundraiser. The walkathon raised more than $28,000 from 400+ donors, surpassing its fundraising goal while supporting the school's mission of faith, learning, and inclusion.

15. One walk, many themes

A walkathon can be turned into a different experience based on what theme you choose. A school could turn each stop into a page from a favorite storybook or a different country to explore. Hospitals could bring in superheroes, teddy bears, or characters that children already know. Community walks could take on a glow theme, celebrate local neighborhoods, or invite participants to bring their pets along. Small details like themed checkpoints, music, costumes, and photo stations can tie everything together without changing the walk itself.

16. Virtual walkathon

Participant in the Panther Virtual 5K, 2025.

Following its inaugural event, the University of Northern Iowa Alumni Association is preparing for the second Panther Virtual 5K. Alumni, students, families, and friends can run, walk, or jog from wherever they are during September. Participants can register for free with a downloadable race bib and finisher certificate or choose the Gold Racer package, which includes an alumni-designed event T-shirt. Everyone is encouraged to share photos along the way, with a Panther prize pack up for grabs, while paid registrations support the UNI Alumni Association Engagement Fund.

17. Hybrid walkathon

Promotional poster for the Abby's House Hybrid 5K Run/Walk, 2026

For Abby's House, the annual 5K is one of the organization's largest fundraisers for women and children experiencing homelessness. The event starts in Worcester, but it doesn't end there. Anyone who can't make it on race day has the rest of Race Week to walk or run the same distance wherever they are. Whether participants join in person or virtually, they register through the same event, fundraise for the same cause, and take part as individuals or teams. The campaign also includes an online auction and fundraising awards that continue throughout the week.

18. Nationwide walkathon

Participants with their medals after finishing the UNCF Charlotte Walk for Education, 2025.

For years, UNCF's Walk for Education has brought communities together to raise funds for scholarships, strengthen historically Black colleges and universities (HBCUs), and help students get to and through college. Today, the series spans multiple cities across the country, with local walks feeding into one national campaign. The 2025 season included 14 Walk for Education events between August and October, all working toward a shared goal of raising $2 million for scholarships, internships, and student success programs.

The ideas don’t stop here. There are countless ways to put a fresh spin on a walkathon. You could build the route around local landmarks, turn it into a photo challenge, celebrate community heroes, add live performances along the way, create a farm-to-table walk with local vendors, host a twilight walk under the stars, or partner with museums, parks, and neighborhood businesses to make each stop part of the experience. Take inspiration from what others have done, adapt it to your audience, and build a walkathon that feels like it belongs to your organization and the people who support it.

How Almabase helps bring event fundraisers to life

From nationwide walks and virtual challenges to campus traditions and themed events, the examples above show that there is no single idea to make a walkathon successful. Bringing them to life means giving participants an easy way to register, create teams, share their fundraising pages, and invite friends and family to support the cause.

That's where Almabase comes in. It helps foundations manage registrations, sponsorships, donor engagement, and event communications in one place, making it easier to deliver a walkathon that's memorable for the right reasons.

Whether you are hosting a neighborhood walk, a hospital-wide tradition, or a nationwide fundraising campaign, Almabase will ensure end-to-end logistics, so your team can focus on creating a meaningful experience for your community.

If you’d like to see how Almabase can power the next event for your foundation or institution, feel free to book a personalized demo below! 👇

Book a demo with Almabase for events

Wrapping up

Walkathons have become a lasting part of healthcare fundraising because of how they grow and change with the communities they support. Whether it's a local hospital walk, a patient-led fundraiser, or a large community event, there's always room to make it your own. We hope these ideas have given you a few new ways to think about your next walkathon. If you're exploring platforms for your next walkathon fundraiser, we'd love to show you how Almabase can help. Book a personalized demo, and let's talk about what you're planning.

15+ Walkathon Fundraiser Ideas

15+ Walkathon Fundraiser Ideas

Walkathons are a great way to raise funds for your foundation, institution, or cause. With inspiration from real world fundraisers, we bring you the best walkathon ideas.

Sharada Koti

July 15, 2026

12 minutes

Read

You may notice that throughout this article, we use the term “investor” when referring to “donors.” This is because Convergent believes in reframing charitable institutions as valuable community assets worthy of investment. By positioning donors as investors, we focus on sustainable funding rather than one-time gifts.

Your educational institution is a pillar of your community. However, you may undermine its stability by approaching your alumni annual fund with a transactional mindset, focusing solely on raising funds rather than on developing relationships with supporters. As a result, you may exhaust your investors and create volatile cash flows in your nonprofit’s financial accounts.

For this reason, it is necessary to shift away from a transactional relationship (in which giving is driven by the expectation of receiving something in return, such as a tax write-off) and toward a sustainable partnership, which is rooted in shared values and strategic alignment.  

This guide provides actionable steps to realign your alumni annual fund giving with long-term, mission-critical outcomes. When you treat alumni as true financial partners, you can secure robust, predictable funding that sustains your institution for decades to come.  

Understand why alumni give

Different investors have their own reasons for giving, so analyzing giving behavior is an important step to tailoring your investment-driven approach. For example, the Lilly Family School of Philanthropy reported that younger generations tend to support causes tied to social impact and advocacy, so if you want people in this demographic to give more, you have to highlight your mission and the impact you’ve had in your community in your outreach materials.

No two investors are alike. To understand why your supporters choose to contribute, try the following strategies:

  • Conduct surveys and interviews. Directly asking your investors about their philanthropic priorities removes the guesswork from your outreach strategy.
  • Analyze past data. Review your organization’s past feasibility studies to discover historical trends in your investors’ preferences and capacity.
  • Collaborate with development officers. Development officers spend a lot of time cultivating relationships with investors, so they have valuable insights regarding what drives their investments.

Incorporate these insights into your nonprofit’s constituent relationship management system (CRM), so your team can segment your audiences accurately. By the time the alumni annual fundraising comes around, you can deploy tailored messaging, thereby drastically improving conversion rates.  

Realign your alumni annual fund with strategic outcomes

Establish your institution’s value by demonstrating strict alignment between your mission, fundraising objectives, and the outcomes delivered to the community. For example, if your organization is planning a STEM initiative for first-generation students, you can frame it like this:

  • The mission: Empower first-generation students to graduate debt-free and enter high-demand STEM fields.  
  • The fundraising objective: Raise $500,000 through the alumni annual fund to provide full-ride scholarships and stipends for a cohort of 50 local students.
  • The delivered outcome: Provide an impact report showing that 100% of the funded cohort graduated on time, with 85% immediately securing employment at local companies, thereby boosting the regional economy.

When sharing the impact report with your investors, spotlight a specific narrative (e.g., a student who benefited directly from the funds), then pair that with hard numbers (e.g., “we’ve helped 100 students achieve their dreams like [Student X]”). By incorporating data in the narrative, you’re showing investors that their contributions fund tangible results.

Realigning your alumni annual fund with strategic outcomes can be challenging because there are several moving parts to consider. For this reason, Convergent recommends conducting a development audit, which provides a clear, objective assessment of your current fundraising efforts and a strategic roadmap to improve them. The result is that everyone in your team is aligned with your goals, and you can build a stronger case for investment.

Shift from a donation mindset to an investment value proposition

Shifting from a traditional donation mindset to an investment value proposition fundamentally changes the dynamic between your institution and your alumni. When you operate with a donation mindset, you inherently position the educational institution as a charity in need of a handout. Additionally, a donation mindset relies heavily on emotional appeals and transactional exchanges (e.g., giving a t-shirt or a tax write-off in exchange for money), which ultimately exhaust supporters.

When you reframe your outreach and treat alumni as long-term investors and stakeholders, you unlock distinct benefits that secure sustainable funding, such as:

  • Clearer ROI: Transactional models historically struggle to demonstrate the rational, value-based ROI that modern investors require. An investment mindset forces your team to clearly articulate the tangible, real-world impact of the funds, providing stakeholders with the proof of success they demand.
  • Engagement with younger generations of investors: As we mentioned earlier, younger demographics are highly analytical with their philanthropy. They are likely to stop investing if they do not clearly understand the strategic outcomes of their financial contributions. Presenting an investment proposition speaks directly to their desire for measurable impact.
  • Preventing supporter fatigue: Relying on small-scale emotional appeals and staff-intensive events only leads to investor burnout. When you treat alumni as true partners, you can focus on continuous, data-driven stewardship rather than bombarding them with relentless, piecemeal appeals.

To complete your shift from a transactional to an investment-driven mindset, you’ll need to audit your current communication templates and eliminate passive phrasing. For example, refer to gifts and donations as “partnerships” instead. So, rather than saying “Your gifts are needed to help maintain our current programs,” you can say, “Your partnership with our organization has helped expand our scholarship endowment and directly funds our new STEM initiative.” This subtle linguistic shift empowers alumni, making them feel like co-architects of the institution's future.

Encourage other forms of giving

In addition to launching capital campaigns, your organization should integrate workplace giving into your alumni annual fund strategy. This is because corporate philanthropy programs, such as matching gifts and volunteer grants, significantly amplify the ROI of each contribution.

That said, not many people know about workplace giving initiatives; in fact, studies show that nearly 80% of donors are unaware of whether their company offers a matching gift program. Because of this, you must educate your investors about these programs by:

  • Integrating workplace giving awareness into appeals: Do not treat corporate giving as an afterthought. Advise your development teams to actively educate alumni about corporate matching gift programs as part of your standard outreach, noting that many investors may qualify for workplace matching without realizing it.
  • Reminding investors about these programs on their thank-you receipt: When someone contributes to your fundraiser, encourage them to check their matching gift eligibility to maximize their investment. You can set up these automated reminders on your nonprofit’s donor management software.
  • Adding workplace giving to your “Ways to Give” page: Provide a brief explanation of how certain corporate giving programs work so that investors know how to participate.
  • Creating educational content about workplace giving: For example, you can write a long-form informational post or create video tutorials on how to check matching gift eligibility.

By leveraging corporate philanthropy programs, you’re shifting the giving narrative away from individual charitable donations toward larger-scale, sustainable institutional investments. In other words, you’re ensuring no money is left on the table, while maximizing the impact of your existing investor base.

As an educational institution, you’re an indispensable community asset, and your funding strategies must reflect this vital role. Transitioning from transactional appeals to a sustainable, investment-focused model ensures that you maintain long-term partnerships with alumni investors. By prioritizing data-driven stewardship and clear ROI, your future fundraising efforts will build a resilient foundation for generations to come.

Transforming Your Alumni Annual Fund for Sustainability

Transforming Your Alumni Annual Fund for Sustainability

Transition alumni giving from transactional exchanges to sustainable investments. Discover how to rethink your alumni annual fund for long-term ROI here.

Brian Abernathy

July 10, 2026

12 minutes

Read

Your university’s marketing strategies shape whether donors feel connected to you. They also determine whether a prospective student finds your institution when they start searching, or finds a competitor instead. Done well, they benefit both enrollment numbers and campaign totals. Because guess what? Advancement and admissions teams now compete for the same audience's attention, trust, and money, whether they've coordinated around that fact or not.

In this blog, we’ll go over the best marketing strategies for your university whether you're trying to improve brand awareness, grow donor participation, or get more out of your digital marketing efforts.

Almabase CASE Insights on Giving Days

What is University Marketing and What's Driving it?

University marketing is the set of strategies used to attract new students, retain and engage alumni, and build relationships with donors and community stakeholders. It spans paid advertising, content, events, email, social media, and direct outreach.

Several forces are shaping how universities approach marketing right now. One of the main factors is in how students and donors find and evaluate universities is changing. A school's digital presence, its website, search ranking, social media, and reputation on review platforms all influence decisions and are questions frequently asked on AI tools.

Over 80% of students now use AI tools to research programs. They ask questions about costs, outcomes, and campus life. A university website that doesn't answer those questions effectively to help AI-assisted searches or feed Answer Engine Optimization gets skipped.

Generation Alpha in particular, who entered high school in fall 2024, grew up watching short-form videos and expect two-way conversations. They want to know what a degree leads to in more specific terms. In this case, personalized and outcome-focused communication works well with them.

For advancement teams, the same principle applies. Alumni and donors expect to feel like the institution knows who they are. When communications feel mass-produced, engagement drops, and donor participation follows.

Why University Marketing Matters More Than Ever

Advancement raised money. Marketing recruited students. For a long time, those were separate jobs with separate teams. But that separation is not so clear cut in 2026.

American colleges and universities received $61.5 billion in voluntary contributions in FY24, according to the CASE VSE report. That number grows at institutions that stay visible and credible all year round, and not just between campaigns.

Here's where the connection between marketing and fundraising becomes inevitable:

  • Digital presence affects donor confidence because donors research institutions online before they give.
  • Alumni expect personalized communication. Generic emails see lower engagement and higher unsubscribes.
  • A university's reputation is influenced by its students, parents, faculty, and donors. This reputation has an impact on donor confidence.
  • Brand awareness through digital channels keeps the institution visible in the gap between campaigns, so donors haven't gone cold by the next giving day. It also creates familiarity for new donors, which affects their confidence to give again.
  • Digital channels give fundraising teams real data on what's driving engagement and gifts, so campaigns get progressively smarter.

Advancement, alumni relations, admissions, and communications share more goals than most universities acknowledge. When those teams coordinate around a shared consistent message, their work compounds. When they don't, they often compete for the same audience's attention with conflicting messages.

12 University Marketing Strategies for Modern Advancement Teams

These strategies focus on how advancement and alumni relations teams can use marketing to drive donor participation and deeper engagement.

1. Segment your audience

Sending the same appeal to a recent graduate, parents, and a major donor is a missed opportunity for all 3. Effective segmentation divides audiences by graduation year, geographic location, interest area, giving history, and engagement level. Start with what's already in your CRM, even basic segmentation will get you good results.

2. Personalize email outreach

Personalization today goes far beyond using someone's first name. It means referencing their class year, their program, or the cause they previously supported. Personalized email campaigns consistently outperform generic ones on click-through rates and on conversion to gifts.

3. Invest in video storytelling

Short-form video on TikTok and Instagram Reels generates the highest engagement rates among prospective students, who will be your future donors. It’s also an effective way to invite current students to be influencers or advocates for your campaign. On the other hand, longer-form impact videos work well for alumni and donor audiences. For example, showing how a scholarship changed a student's trajectory or how funding to a particular department helped keep an important program alive. Both formats outperform text-only content for emotional response and sharing.

4. Build a peer-to-peer fundraising program

Alumni give more when asked by people they know. Peer-to-peer campaigns, where engaged alumni solicit gifts from classmates and community members, have consistently raised more per campaign than institution-led appeals. They also extend reach into networks the advancement office can't access.

5. Use student and alumni-generated content

The less scripted and more user-generated your content is (while keeping the core message intact), the better. All audience segments are starting to prefer more organic content over polished scripts. Alumni sharing their own stories reinforces the value of an institution's network for current donors and giving-day prospects.

6. Run giving day campaigns with urgency mechanics

A giving day is a marketing campaign with a deadline. The urgency mechanics that make it work are the countdown timers, matching gift challenges, leaderboards, and other gamification elements on the fundraising page. They are the same tools any timed marketing campaign uses to drive action.

Thomas Aquinas College used this approach to achieve a 45% alumni donor participation rate, raising $142K+ from more than 650 donors.

7. Optimize for answer engines, not just search

New donors and alumni nowadays often use ChatGPT, Claude, and Google's AI Overview to research institutions and causes before they give. They ask questions like "what has [university] done with donations?". Answer Engine Optimization for AI-powered search tools is now as important as traditional SEO. So, if your institution's impact content, donor stories, and program outcomes aren't structured to answer those questions clearly, you won't appear in AI-generated responses. This means writing content that leads with specific answers: how gifts were used, what changed, and what outcomes were achieved.

8. Build a digital alumni engagement program

Mentorship platforms, alumni directories, job boards, and affinity group networks give alumni reasons to stay connected all year round and not just during fundraising campaigns. Engaged alumni are significantly more likely to donate than those with no ongoing relationship to the institution.

Illinois Tech generated 123,000+ engagement activities in a single month after rebuilding its digital engagement strategy with Almabase.

9. Prioritize content marketing

Blog posts, impact reports, case studies, and research-backed thought leadership serve multiple purposes: they improve SEO, build institutional credibility, and give advancement teams shareable material for donor outreach. Content that addresses what prospective new donors actually care about will work wonders over generic promotional material (for example: student outcomes, program impact, institutional stewardship content over generic giving day numbers)

10. Track attribution across the full donor journey

Which email led to which gift? Which event attendance correlated with a subsequent donation? What content on which platform led to the most amount of engagement? Advancement teams that track attribution across touchpoints can plan and allocate marketing budgets toward what works, and stop spending on what doesn't.

11. Make mobile-first the default

Most alumni and prospective donors open emails, visit giving pages, and register for events on their phones. Giving pages and event registration forms that aren't mobile-optimized see higher abandonment rates. Test the entire donor journey on a phone before every campaign launch.

12. Coordinate digital and traditional channels deliberately

Digital-only or mail-only campaigns never consistently outperform integrated approaches. A direct mail followed by a personalized email, or a social ad retargeting someone who visited your giving page but didn't donate, will outperform either channel working on its own. The next section covers the data.

Digital Marketing vs. Traditional Marketing for University Fundraising

According to the M+R Benchmarks 2026 report, direct mail revenue grew 9%, online giving revenue grew 15%, and email revenue grew 16% in 2025. Digital is growing faster, but direct mail is holding its own.

According to the same report, the average direct mail gift was $120. For every dollar raised online, nonprofits in the study raised $0.66 through direct mail. That's a channel that still drives real money and not one in decline, especially with donors who already know your institution.

But digital channels do bring different strengths to the table: lower costs, wider and more accurate targeting, real-time data, and the ability to reach alumni whose mailing addresses have long since changed.

The truth is, the right mix depends on your audience, budget, and your data quality. Older alumni tend to respond better to direct mail. Younger alumni and recent graduates engage more through digital. That's not a reason to run two separate campaigns. You can let channel selection be driven by the audience segment rather than what’s been the norm.

How to Create a University Marketing Strategy

Step 1: Define the goal

Generic goals like "Increase alumni engagement" are too broad to act on. Create clear and practical goals such as "Increase donor participation rate among alumni who graduated between 2015 and 2022 by 10% before our March giving day" which is actionable.

Here are some common goals you can include:

  • Increasing applications or improving yield
  • Growing brand awareness in target recruitment markets
  • Increasing event attendance or registrations
  • Re-engaging alumni who haven't interacted with the institution in over two years
  • Promoting a new program or research initiative
  • Increasing the number of first-time donors

Step 2: Identify the audience

Different audiences need different messages, channels, and timing. Know who you're talking to before you decide what to say or where to say it. Typical higher ed audiences usually include:

  • High school and graduate students, and parents
  • Transfer students
  • International prospective students
  • Recent active alumni and alumni with no giving history
  • New donors and lapsed donors who haven't given in 2+ years
  • Major gift prospects
  • Faculty, staff, and community partners

Step 3: Define the message

Most universities lead with what they're proud of. Rankings, facilities, research output. But for some that might already be common knowledge and in any case, that's not always what your audience is there for.

A prospective student is curious about the costs involved, the campus life, and whether the degree will open doors for them. A donor wants to know if their last gift made a difference and if this one will too.

Build the message around what your audience is asking, not based on internal priorities or what your institution wants to say.

Step 4: Choose the right channels

Channel selection should always follow your audience and your goal, not over team familiarity. Ask yourself,

  • “Where does this audience actually spend time?” “
  • What format does this message need?”
  • “What's the budget?”
  • “Which channels give you measurable data for the outcomes you care about?”

A giving day campaign has vastly different channel needs than a graduate program recruitment campaign, and marketing is heavily dependent on choosing and making the most out of the right channels for each objective.

Step 5: Create content and campaign assets

Based on what we’ve already discussed above, you'll need a combination of:

  • A landing page or giving page
  • An email sequence (usually 3-5 emails for a fundraising campaign)
  • Social media posts and ads: organic and paid
  • A short video (for email, social, or the giving page itself)
  • Blog content to support SEO and content marketing
  • Event pages with clear registration flows
  • Donor testimonials or impact stories
  • FAQs addressing the most common points of confusion

Step 6: Launch, measure, and optimize

A smart team builds a measurement before launch. Set up A/B tests where volume permits and track which channels, subject lines, and messages are actually driving the outcomes important to you, not just opens and clicks, but registrations, gifts, and engagement activities.

Use your analytics tools during and after each campaign to review and carry the findings forward.

Your marketing strategy will continue to improve through several iterations. For longer campaigns, a team that collects data and iterates on the go tends to see better results.

Common Mistakes to Avoid in University Marketing

Here are some common pitfalls that you or your team may want to avoid while marketing your university.

1. Treating your audiences as a homogeneous group

A 23-year-old recent graduate and a 60-year-old major donor share almost nothing as an audience. Generic communications that try to speak to everyone end up reaching no one. Basic segmentation by graduation year and giving history alone will improve your campaign performance.

2. Running campaigns with no follow-ups in between

A lot of advancement teams pour everything into a giving day and then go quiet for months. Donors who give once and hear nothing back are less likely to give again. A newsletter, an alumni spotlight, an event invitation, or impact stories - low-pressure touchpoints between campaigns keep the relationship warm.

3. Optimizing for vanity metrics

High follower counts and strong open rates feel good. But they don't always translate to gifts. Track what actually matters: donor participation rates, year-over-year retention, cost per gift, and lifetime donor value. Track the entire journey, from first impression, to gift, to retention.

4. Writing about the institution instead of the donor's impact

Donors want to know their gift made an impact. Show them, specifically: "Our endowment grew by X%" tells a donor little to nothing. "Here's a student whose scholarship changed what was possible for her" tells donors their impact.

5. Neglecting the donor experience

A slow-loading giving page, a confusing registration process, or a broken confirmation email does more damage than a weak campaign. Donors who hit friction don't often come back. Walk through your own giving journey multiple times and fix on the go.

6. Letting channel preference override audience preference

Some teams default to direct mail because that's what they've always done. Others go fully digital because it's cheaper. Both channels work. The best results come from using them together and letting your audience segment guide you.

FAQs About University Marketing Strategies

How can universities improve brand awareness?

Give current students, recent alumni, and active donors moments and opportunities worth sharing, since organic awareness grows when people with a genuine connection to your institution talk about it publicly. Build on that momentum through consistent content marketing across every channel and paid social advertising in your target markets.

Is digital marketing better than traditional advertising for universities?

Neither of them win out categorically. Both channels work and the right balance changes from one institution to another. Most modern approaches use them together, as in a direct mail piece followed by a personalized email to the same person lets each touchpoint build on the last and reinforces your message.

What social media platforms should universities use for admissions?

For undergraduate programs, Instagram and TikTok see the highest engagement. RNL's 2025 research found that social media mattered most for 56% of students when they first started thinking about college, and students tend to follow college accounts for organic student life content, application information, and major-specific content. For graduate and professional programs, LinkedIn usually performs better. You’ll want to pick two or three that match your audience and invest in them.

How do you measure the ROI of university marketing campaigns?

Define what ROI means for each campaign first, because it changes with the goal. A giving day might be measured by total revenue raised, cost per gift, or donor participation rate, while admissions might look at applications per dollar spent or yield improvement. Track the full funnel rather than the single channel that drove traffic, asking which touchpoints in what sequence led to the outcome you wanted. UTM parameters reveal which email, ad, or post someone clicked, CRM attribution reporting shows which touchpoints led to a gift, and A/B testing tells you which subject lines, messages, and formats perform best.

University Marketing Strategies: 12 Proven Tactics for Higher Ed

University Marketing Strategies: 12 Proven Tactics for Higher Ed

Whether it is to attract admissions, donations, or simply to raise your institution's brand, university marketing plays a big role in your institution's engagement strategy.

Prajnya Yelamali

July 8, 2026

12 minutes

Read

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As an alumni outreach specialist, it’s up to you to meet your alumni where they are—online. Your school likely already has a website where its entire community, from prospective students to faculty, can come together to learn more about the school's offerings and important updates. All of your stakeholders (prospective students, current students, family, faculty, and alumni) visit the website to learn more about the school and see its updates. 

Do you want the same success for your alumni website? Your answer is likely, “Of course!”

However, it’s certainly possible that your alumni site doesn’t get as much traction from your target demographic as you need to sustain growth. However, maintaining a wealth of online resources and tools for your alumni association is important to keep them interested in their alma mater and, eventually, give back to it.

Here are some tips to spruce up your alumni website and infuse school spirit into your alumni culture.

1. Offer a User-Friendly Interface

Web design is perhaps the most important contributor to engaging visitors with your site. Conversion rates suffer with longer load times and confusing web design elements. Luckily, there are many ways for your nonprofit to improve usability and offer a user-friendly website experience. 

If you’re creating your alumni website for the first time, make sure you use a nonprofit website builder. These platforms remove the guesswork and streamline the website design process. 

From there, optimize your alumni website with intuitive navigation, fast load times, and accessibility for people of all abilities. This will ensure that when alumni arrive on your website, they’ll be inclined to stay and explore your educational resources, sign up for an event, or complete another desired action. 

2. Provide Valuable Connections and Resources

When your alumni visit your website, they need to find something meaningful, relevant, and valuable to them, not just information about your alumni association or annual fund. In fact, strong alumni networks are a major reason why students choose to attend your school in the first place. The best way to strengthen your alumni network is to create an online community for them to find and connect with each other. Alumni can use this network to access information about:

  • Updates on your school’s academic accomplishments and community contributions
  • Career opportunities
  • Mentoring opportunities
  • Upcoming events and fundraising opportunities

You can also use your website as a trove of resources for your alumni. For example, you can include content such as member directories, blogs, and calendars to keep your alumni in the loop about everything your organization is doing. These resources will attract alumni from around the world to your website and keep them involved with your school.

3. Make Your Site Discoverable

According to Cornershop Creative, there are numerous search engine optimization (SEO) practices you can use to make your alumni website more visible on search engines like Google. Industry-standard best practices have to be understood and included in your alumni website’s content. Research ways you can optimize your SEO strategy to get in front of your target audience. Here are some tips to get you started: 

  • Use highly relevant keywords in written content.
  • Maintain header hierarchy in written content so that it can be easily read by search engines.
  • Look for opportunities to gain backlinks to your site from other authoritative websites.

Incorporating these elements into your website will increase the likelihood of your page ranking higher on the results page, leading to more organic traffic to your site and engagement from your alumni audience. 

4. Optimize Your Site for Mobile Users

There’s no question that mobile browsing is the new normal for surfing the web. Your alumni website should accommodate this huge traffic source by making your website mobile-friendly. Here are some suggestions for doing so: 

  • If you’re creating your website for the first time, use a website builder that offers automatic mobile responsiveness. 
  • Improve your website’s load speed by compressing images and cleaning up code.
  • Make sure any pop-ups or buttons are finger-friendly. 

Optimizing your website for mobile browsing is well worth the time and effort! Young alumni in particular comprise a huge portion of mobile browsers, so this is a great way to engage them.

5. Encourage Revisits/Subscription

Once alumni click on your site, you should provide them with reasons to revisit it again and again. While part of this is including worthwhile resources like the ones listed above, you can also encourage revisits with low-commitment subscription tools, like an email newsletter sign-up. This way, even your most passive alumni can get involved at their convenience. 

You can also leverage your social media presence to get your members to return to your site. By integrating your website content into your social media posts and bios, you’ll encourage alumni not only to follow you there but also to click through and explore your site. Plus, they can see new fellow alumni interacting with your social content, thus opening up more opportunities for connection within your network.

6. Add Virtual Events to Your Calendar

The pandemic has ushered in a new era of digital opportunity. Your website can become a hotspot for alumni involvement and appreciation through virtual or hybrid events. So, you should clear some space on your calendar for new events popularized through the uptick in virtual offerings:

  • Informational webinars and panels 
  • Watch parties
  • Walk- run-, and dance-a-thons
  • Networking events with current students and faculty
  • Giveaways from your alumni association

Virtual and hybrid events have numerous benefits. Not only will these events promote participation and increase member retention due to their flexibility, but it’s also a great way to increase organic traffic, which will help your site’s performance on Google. 

Your alumni all have something in common: their connection to your school. As an alumni outreach specialist, it’s your responsibility to leverage this commonality, bringing them together and making their experience as beneficial as possible. 

Work with your team to analyze ways you can improve your current website and implement these tips to see growth in your alumni involvement. Good luck!

Making Your Alumni Association Website More Effective

Making Your Alumni Association Website More Effective

Even after they graduate, your alumni play a major role in your school’s success. Here’s how to engage them and get donations with your alumni webpage.

Alumni Engagement

May 9, 2017

12 minutes

Read

The ability to sync alumni information from Facebook and LinkedIn has been a central piece of the Almabase product. We've seen this provide tremendous value for our partner schools over the last few years.

But, it had its challenges, and we heard your feedback. We noticed three key challenges:

1. The process is not transparent - you are not sure when the updates are happening

2. Alumni don’t have control on what gets synced on their profile. It lead to duplicate or wrong data in certain cases.

3. Facebook and LinkedIn APIs are changing and we had to move to newer APIs.

With all this feedback, we just launched the next version of social sync. It is more intuitive and provides much more control to users and uses the latest APIs.

You will now see a sync button on each profile that’s connected to their Facebook or LinkedIn. On clicking this button, we fetch latest data from those connected accounts and we ask the user which data they want to merge or ignore. Information that’s not ambiguous like a new employment is automatically added.

In the background, we also run a periodic sync of data from Facebook without any user hitting the sync button. This will help you maintain a current database of your alumni with zero manual effort.

We are constantly working to build innovative technology that helps you build an engaged alumni community. We would love to hear your thoughts on this.

Social Sync 2.0 - An updated alumni database, always!

Social Sync 2.0 - An updated alumni database, always!

We just launched the next version of social sync. It is more intuitive and provides much more control to users and uses the latest APIs.

Product updates

March 24, 2017

12 minutes

Read

You might have noticed the green padlock next to your website address in the address bar. There is a lot going on behind that little green icon and we wanted to let you know what it means and how it affects your alumni network.

What is HTTPS?

In essence, HTTPS is a protocol for secure communication over a computer network. It was preceded by HTTP, which we have all come across in URLs that we use every day like 'http://schoolwebsite.edu'

Why is HTTPS better than HTTP?

Unlike the previous HTTP connections, HTTPS connections are encrypted. When your users try to reach your alumni website, their computers or mobile devices communicate with the server to receive information that is required to be displayed on their screen. With HTTPS, the communication between the computer and the server is encrypted  during transit.

How do I know if my connection is secure?

The simplest way to check if your connection with the website you are browsing is secure is to check for the green padlock icon on the address bar next to the URL.

So what does this mean for my alumni website?

1. Increased protection from MitM (Man-in-the-Middle) attacks

2. Higher rankings on search engine results

3. Increased user trust

If you'd like to learn more about secure connections, take a quick look at Godaddy's information video on SSL certificates.

Your alumni network, now on HTTPS!

Your alumni network, now on HTTPS!

You might have noticed the green padlock next to your website address in the address bar. There is a lot going on behind that little green icon and we wanted to let you know what it means, and how it affects your alumni network.

Product updates

September 20, 2016

12 minutes

Read

In the tech world, SaaS (Software as a Service) has been around since the late 90's but it wasn't until recently that the educational and non-profit industry started to see SaaS and cloud technology take over on-premise software. And like everything else, change can be difficult but necessary. We wanted to break it down for you and give you a glimpse into why we love SaaS services, and why we built Almabase as a SaaS platform.

What in the world is SaaS and why is it hotter than ever right now?

Though the term 'SaaS' may seem unfamiliar, you have most likely been using SaaS services for a while now. Take photo storage for example. Not so long ago, If you had precious photographs you wanted to save, you would have most likely had them on a storage disk like your computer's hard disk, a flash drive or an external hard disk. It worked fine and most people were happy with it. But the inconveniences of physical storage disks became crystal clear when a better solution was introduced, Cloud storage.

Cloud storage made things incredibly effortless and convenient. It invariably meant that :

1. There was no need to plug in a cable and transfer photos to your computer

2. You did not have to worry about losing your photos if you dropped your hard drive or your computer

3. You did not need to carry around your hard drive to access your photos

4. It was a whole lot easier to access your photos anywhere and at any time, from any device.

And it's not just photo storage . SaaS is taking over everything and it's all around us. Netflix has eliminated the need for you to walk to the Video rental store around the corner, and Spotify has opened up a huge music library for you to listen to instead of a few songs you purchased on iTunes.

SaaS works for large enterprises too

SaaS adoption has been rising every year and with the sort of reliability it is known for, even large companies rely on SaaS companies to run core functions of their business.

For a messaging platform that has over a Billion users, one would think WhatsApp does all its messaging in-house. But it is note quite true. For Whatsapp to stay focussed on what matters to them, and to maintain a lean team size, WhatsApp uses a service called Twilio to handle all SMS text messages that need to be sent. Interestingly, when Whatsapp was acquired by Facebook for $19 Billion in 2014, they were only a 55 member team.

SaaS vs In-house solutions

Given the reliability, convenience and effectiveness that SaaS solutions have proven over the last decade it's hardly a comparison any longer. But let us go through some of the large differentiators on why SaaS is so beloved.

1. Cost

By cost, we mean everything. We have to take into account the cost of capital, infrastructure, development and human resources. Not to mention the time and resources required for ongoing maintenance and upgrades. Compare all that to a simple flat monthly or yearly pricing that takes care of everything and it's not hard to see why SaaS is, in fact, a lot cheaper.

2. Time

Getting up and running in no time means you don't need to spend months on planning, developing and testing your platform. Which inevitably lets you reach out to, and engage your alumni a whole lot quicker.

3. Quality

There is a lot that goes into developing a platform like user-experience and compatibility with different browsers/devices. Almabase has been designed based on extensive user research and A/B testing to ensure that your alumni have the best experience possible.

4. Innovation

Technology is rapidly changing and keeping up with changes takes conscious effort. In most cases, in-house solutions are built using a shared IT or engineering resource within the institute. If your development team has to focus on a dozen other things every day, there is going to be very little room for innovation on your alumni platform.

The product and engineering teams at Almabase are solely focussed on how you can Connect, Engage and Involve your alumni better. Keeping up with technology is in our job description.

Don't build just because you can

Your institute may have everything you need to pull off a major development project. Money, time and human capital may not be a huge concern for you. But historically, given the changing team members and focus, in-house systems grow outdated and unattended to. Alumni engagement takes a huge blow and eventually leads to lost relationships.

Similar to the earlier instance of Whatsapp offloading functions to Twilio, Apple Inc. recently signed a deal with Google cloud services to host Apple's iCloud services. When apple decides not to build something in-house, it is by no means because of lack of resources or expertise. Even the tech giant decided not to focus on building their own cloud server because they are not in the business of building cloud servers, they are in the business of making great consumer electronic devices that their user's love.

Alumni relations and SaaS

Your mission as an alumni relations team could be to develop the best possible alumni programs to foster great engagement and build some strong relationships with your alumni. And our mission at Almabase is to empower you to do just that without all the other hassles.

Change can be difficult. What are some of your concerns with moving your database to the cloud? Let us know in the comments below.

Alumni relations and SaaS

Alumni relations and SaaS

Here's a glimpse into why we love SaaS services and why we built Almabase as a SaaS platform.

Alumni Engagement

September 15, 2016

12 minutes

Read

A few weeks ago, we laid the foundations to and rolled out the revamped communication center to all our customers globally. We thought it would be a good idea to write about where we are going with this and why we see the 'Communication Center' as a cornerstone to alumni engagement.

We envision the Communication Center to be hub for all your digital communications with your alumni.

For those of you who have tried the feature out already, the first release of the communication center encompasses a powerful email editor and campaign manager coupled with a better user interface. As we continue to develop the platform, you will be able to reach out to your alumni on multiple channels to cater to different segments of your alumni, including SMS, In-app messaging, push notifications and more.

Let's take a deeper dive into some of the biggest changes with the email tool in this release.

Easily switch between Rich Email & Plain Text

You can now create structured, graphic emails with the new email composer. Easy create new email structures and fill them up with images, to send out to your mailing lists.

Screen Shot 2016-08-29 at 3.55.55 PM (2)

If you need to create a simple email that you quickly need to send out, simply toggle the 'Simple Email' switch to switch to the plain text email editor.

Create and save email templates

Plan on sending out weekly updates or  monthly updates? you can create a set template, that can be reused for subsequent email campaigns.

Schedule email for a later time

Want to send out an email on Saturday morning? you can easily schedule the email in advance so you have a peaceful weekend.

Preview email on mobile devices

Close to 66% of all emails sent are opened on a mobile device. So it's imperative that your emails look great on mobile devices too. Switch to the preview mode on the email composer to view what your email looks like on mobile devices.

Campaign performance analytics

You can now see how well your email campaigns performed with your mailing list. You get a quick glance into how many emails were delivered, opened and what the click through rates were. These analytics let gauge how responsive and welcoming your alumni are of your emails.

Be sure to watch this space for more updates to the Communication Center and for sneak peeks into what we are working on.

Tell us what you think in the comments section below. What communication channels do you usually use with your alumni that you would like to see added to the communication center? What are some parameters that you would  like to track on your campaigns?

Learn more about almabase features - Social media sync
Centralising Alumni Communications : an introduction to the Communication Center

Centralising Alumni Communications : an introduction to the Communication Center

We envision the Communication Center to be hub for all your digital communications with your alumni.

Product updates

August 29, 2016

12 minutes

Read

Last updated: 26th October, 2021

With rapid technology growth, the trend of creating mobile apps has reached a level where organizations tend to focus on developing mobile apps instead of solving a real problem or pain point for the end user.

Since the advent of the app store, apps have flooded phones with a use for everything. But not all apps remain on the user's mobile device for long and as mobile phones become increasingly personal and tend to behave as a natural extension of oneself, the challenge to stay relevant to the user continues to get harder.

Here are a few of the reasons we think the ROI on mobile app engagement is questionable for alumni relations.

1. The need might just not be there

For the app creator, the need is almost obvious. But is it really?

A lot of businesses can't wait to jump on the app bandwagon. But the craze for apps has been in continuous decline.  Many users prefer using limited apps; because most of them remain unused and build up on precious storage unnecessarily.  A recent survey from Nielsen lists the most popular smartphone apps of the year. The results indicate that Google and Facebook dominate the mobile app space. In the entire app universe, about 200 apps (out of 1.6million) take up most of the eyeball time of the world's population. That is just about 0.01%.

App ranking

In the fourth quarter of 2015, iPhone and Android smartphone users in the U.S. used an average of 27.1 apps per month, spending more than 40 hours with them. Interestingly, the amount of time people spend with apps continues to increase, whereas the number of apps they use pretty much stopped growing three years ago. Apparently, there's a limit to how many apps people actually use, regardless of how many apps are available and how much time they spend using them.

To put it differently: there's an app for every need, but there's no need for every app.

As people continue to consume content on their mobile devices, providing a stream of relevant content to engage your alumni on a daily or weekly basis can get very challenging.

Which begs us to ask the question - does the app provide relief or gain to the user frequently? Or will it turn out to be just another a channel for you to push notifications to your user base?

2. Without a clear need, adoption is questionable

"80-90% of all downloaded apps are used once and then eventually deleted by the users."
- Compuware

The average number of apps that apps users have on their phones is just about 27. And everyone is competing for that space. Your school's app competing with Youtube, Google, Email, Facebook, Uber and others to stay relevant on the user, every day.

According to Swerve, the world's leading mobile marketing automation platform, More than 1/3rd of mobile app engagement last less than a minute and unless it is your objective to be time saving, like the ability to order food or hail a cab in less than a minute, that is not a good sign.

Only 13.3 percent of sessions last longer than 10 minutes. 13.13 percent is not a lot considering the fact that you are going to compete with platforms like Youtube, Facebook, Instagram and other places, where people are likely to stick on for more than 10 minutes in every session.

Let us also take a look at the effort required by the user to use the app. As opposed to a mobile responsive website, where the information is accessible at any time - a user will have to wait for download and installation before they can access the information they need from your alumni network. It would be justified if the alumni would 'need' to use it regularly to access information, but that tends to not be the case in most apps.

Sure, an alumni app is great to download at first and take a quick glance around when you are curious about what has happened to your old buddies, but what happens next?

Is there a clear reason for the user to keep the app on the phone 2 weeks later? a month later?

If the user's phone starts to run out of storage space, is your app going to be one that they are OK with deleting?

And when it comes to mobile apps, you kinda only have one shot at it.

"79 percent report that they would only retry an app once or twice if it failed to work the first time. Only 16 percent said they would give it more than two attempts."
- Compuware

3. Apps were the future

Web and mobile technologies are advancing at an unprecedented pace even in 2021. 5 years ago, Apps looked like they were the only way forward and the bridge between websites and mobile apps were so far off, that a lot of companies were forced into taking sides with one of the two formats. But fortunately, that is no longer the case.

As hybrid architectures evolve, the divide between web and mobile technologies are closing in.

Browsers are growing more capable of creating lighter versions of apps that don't require a download or an install, but come with a lot of the benefits of native mobile apps.

Push notifications, for example, was a luxury only apps could boast of 2 years ago. But with popular browsers like Google Chrome, Mozilla Firefox embracing push notifications, users can simply subscribe to notifications from your website to receive updates even while they are not on your website.

Clearing the air

At Almabase, we are by no means opposed to mobile platforms and app development. We do however strongly believe that there is a lot more to an app than just being able to download an install an icon on your phone. Before you decide that you need to start development on a mobile app or hire developers to build your app. Here are a few questions we think you should ask yourself:

1. Is there enough daily/weekly engagement on all current channels that can just be extended to the mobile platform?

2. Is there a clear value proposition for alumni to keep the app on their phone over the next year or more?

3. What are the key takeaways with a mobile app? Can they be achieved them over a single integrated web platform, instead of having to build a parallel platform?

On the Almabase platform, as an integrated system, we will continue to embrace technology that helps alumni relations professionals reach the users at their point of need across different channels and platforms.

3 Reasons you should reconsider using mobile apps for alumni engagement

3 Reasons you should reconsider using mobile apps for alumni engagement

Here are the top 3 reasons we think the ROI on mobile app engagement is questionable for alumni relations in 2021.

Alumni Engagement

July 24, 2016

12 minutes

Read

If you have ever been even remotely involved with advancement, you might share the frustrations of having incomplete and inconsistent data. While that is something we tackle at Almabase with social media logins and data enrichment, we wanted to compile a quick list of things you could do right away to gather some alumni data and insights into your alumni demographic without having to break the bank.  If you are just starting to compile alumni data, this list can come in handy.

Before we proceed, it is worthwhile to note that this list talks merely of tools that you can use. Though they are great in its own accord, it can be ineffective when used in isolation without a larger strategy to connect, engage and involve your alumni.

1. VoilaNorbert.com

Price : Free for 50 emails. $0.10/email after the free limit Utility : Find work emails

 VoilaNorbert.com

Voilanorbert is a prospecting tool that recently got a very nice upgrade. It was designed to help people scout for new businesses, but there is much that you can use to find the first group alumni who can help build your empire.

Voilanorbert is impressive in its accuracy and functionality to predict a person's work email ID from Linkedin.

How does it work?

You will need to create a new account to start searching for an email address.

You will also need a name and the domain  that you want to search (eg:harvard.edu). If you put in 'John Doe' and 'Almabase.com', Norbert will go through all the combinations that are possible for  John Doe on Almabase.com like jdoe@almabase.com, johnd@almabase.com, jd@almabase.com ,etc.., if a valid address is found, Norbert will let you know.

It gets a whole lot easier with the Voila Norbert Chrome extension. The extension adds a little magic orange button to the LinkedIn profiles you browse through. If you come across the need to find somebody's email, simply click on the Voila Norbert button to add them to your account.

voila-norber-linkedin

Since you are reaching them on a professional channel, it becomes important that the email is more about them than your organisation. Make sure that the value you are offering to them is something that will interest them - like a request to become a class volunteer because of their influence or to mentor senior students that are interested in their industry.

2. Facebook Audiences

Price: Free to analyze. Utility : Find and reconnect with alumni on Facebook

facebook-audience

Voila Norbert is great when you need to find email addresses. But sometimes you need a get a glimpse at the bigger picture. One that tells you what your alumni are up to and where they live.

And if you don't have some pricey alumni relations software, this may seem like a daunting task and it surely is, but this seems to us like a good place to start.

The audience tool on Facebook especially comes in handy when you can tie it to your social media program or have an alumni portal to which you can direct to.

Having rich content on your facebook page will help convert those casual visitors to followers. Bundle that with a steady flow of traffic that you generate from facebook ads that are targetted to potential alumni and you will soon have a nice healthy following of alumni or students on your facebook page.

There is going to be a cost associated with the ads depending on the target audience you want to reach out to, but the good news is that you can control the spend and budget inorder to test out the waters before deciding to pump in more resources.

An overall schematic might look like this :

how-to-find-your-alumni

For more information on the Facebook audience tool, Visit Facebook for Business.

3. LinkedIn Alumni Tool

Price : Free to analyze. Utility : Find and reconnect with alumni on Facebook.

Linkedin-alumnitool

The Linkedin alumni tool will give you a quick snapshot on what the entire alumni network looks like using the vast oceans of data it has on your alumni.

Much like the analytics on almabase, you can look at the big picture of where people work and live, then you can narrow the results based on what matters to you. Like if you ever needed to find alumni who have a degree in engineering and live in Chicago, that should not take you more than a few clicks to get there. You can also drill down based on where they work in Chicago, if it were required.

However, the tool is catered primarily for higher educational institutions. So if you are in secondary education, the tool may not yet be able to sift through data for you.

The same ad strategy that we used on facebook may be used on LinkedIn as well, but the ads on LinkedIn can get a lot more expensive based on the type of people you are trying to reach out to.You can also refer to the Linkedin Guide on using the tool for Higher Ed professionals.

If you do not have an active presence on social media, make sure to look for any existing Facebook/Linkedin groups that may have been created by your alumni earlier.

The thought of finding and reconnecting with thousands of your lost alumni can seem very challenging. If you are able to try some of these channels to reach out to your alumni, let us know how it went for you. Do you agree with our list? If you have other ways that have worked well for your institution, let us know by leaving a comment below.

Learn more about almabase features - Social media sync
3 pocket friendly ways to find your alumni

3 pocket friendly ways to find your alumni

Here's a list of things you could do right away to gather some alumni data and insights into your alumni demographic without having to break the bank.

Alumni Engagement

July 20, 2016

12 minutes

Read

Every time you need to look up someone on your database, you would normally need to open your web browser, go to your alumni website, log in if you aren't already and use the quick search bar on your homepage to look somebody up. If you have to do this often, we have a few things you could do to make this a whole lot easier.

Identifying the search address

The search address is the URL that you see on the search page on your website. It should look something like 'http://alumni.regencyuniversity.org/search?q='  . This search address can be used on different apps (listed below) to jump you straight into your search page.

searchURL

Now that you have your search address prepared, let's jump into some ways you can quickly run a search query through your database.

Method 1: Using Alfred (for Mac OS)

Alfred

Alfred is a great tool that I personally love to use, it's hard to imagine life without it after you get used to it. It is essentially a replacement for Spotlight on macs and for those of you who are used to Apple's great spotlight search, you should love Alfred even more. Once you download Alfred (which is Free), you can easily access it using a short cut that you set. By default it should be set to option + space bar , it will bring up the alfred console on your display, which is where you will be typing in your keyword to trigger your database search.

Here is how you need to set up alfred to enable quick search.

Step 1 : Go to alfred's preference window.

Step 2 : Navigate to Features > Web Search, and 'Add Custom Search'

alfred_pref

Step 3 : In the search URL field, add the Search address for your alumni website and add {query} to the end . The result should look like this : http://alumni.regencyuniversity.org/search?q={query}.

In the Title field, enter " Search Alumni database for {query} ".

You can enter any keyword that you would like to trigger the search, for the sake of generalization, we are going to use the keyword 'alumni', but you can set it to something shorter like your schools initials.Save your settings to complete setup.

The next time you need to run a quick search on your alumni database, you can simply type in your keyword into Alfred, followed by the search query you would like it to run. If you would like to look up for a person named steve, you can type in 'alumni steve' to quickly search through the database for 'steve'.

Screen Shot 2016-08-29 at 11.11.36 AM (2)

Method 2: Using Google Chrome

google

A similar arrangement can be set up using Google chrome too using the Custom Search Engine feature that you can find under the advanced settings in your preferences.

chrome-settings

At the bottom of the list of existing search engines, you can add your alumni database as well. Add a name to the search like 'Alumni Database', and a keyword that will trigger the search. Just like in the earlier example, we are going to use 'alumni' as the keyword, but you can set this to anything you like.

In the URL field, add your search address appended with %s . So your URL should look something like this : http://alumni.regencyuniversity.org/search?q=%s

And that's about it . You're all set . Now if you'd ever need to quick search your alumni database, simply type in the keyword you selected, 'alumni' and the query you want to run into the address bar on Google chrome .

Keep watching this space for more tips on more ways to quick search your alumni database on almabase . Let us know what you think in the comments . Do you think a quick lookup feature helps ? what are some of the things you try to look up during a quick search?

Learn more about almabase features - Social media sync
How to: Quick lookup your alumni directory on Almabase

How to: Quick lookup your alumni directory on Almabase

Every time you need to look up someone on your database, you would normally need to open your web browser, go to your alumni website, log in if you aren't already, and use the quick search bar on your homepage to look somebody up. If you have to do this often, we have a few things you could do to make this a whole lot easier.

Product updates

May 20, 2016

12 minutes

Read

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