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Latest stories, guides, and benchmarks from the world of alumni relations, fundraising, donor engagement, advancement services, events, and higher-education philanthropy
Is your institution student-centric? Certainly, most of the institutions will respond with a firm affirmation. Students are the sole reason for the existence of educational institutions; how can they not be student-centric? However, when the same question is translated to the Alumni Relations plane, the answers are not as obvious as they may seem. The concept of alumni centricity might sound simple on the surface but a deep dive reveals that a majority of advancement professionals are not quite sure about the essence of it.
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What is Alumni Centricity?
Alumni-Centricity is a discipline of advancing your institution by building relationships that are not solely based on alumni loyalty, but equally on value; keeping the needs and behavior of the alumni at the center of program design. It paves the way for lifelong relationships that are mutually rewarding and more fulfilling. Despite the benefits, most institutions are not able to incorporate it in their engagement strategies. A simple question can dig out the reason behind this.
Do institutions understand their alumni enough to focus on their needs?

Why do you need to be alumni-centric?
According to the 2020 VAESE Alumni Relations Benchmarking Study, 46% of alumni organizations have at least 10% of their alumni who have opted-out of contact with their alma mater.
As advancement teams let revenue generation guide their decision-making, what often gets overlooked are alumni programs that matter to alumni and their changing needs. Alternatively, institutions simply continue to deliver programs they've always had, crushing all creativity, and steering farther away from catering to needs of their alumni as they approach crucial landmarks in their lives. All these factors result in a severe disconnect between alumni and their alma mater.
Institutes that have gauged this disconnect have started to transform their engagement strategy. They’ve seen barriers break by understanding their alumni better, and this understanding has helped them design useful programs. They have seen tangible results by surpassing engagement and revenue goals and collecting more alumni data.
If you are still on the fence about whether or not your institution has an alumni-centric approach, this simple exercise by Jay Dillon can help you figure it out.
The cost of not embracing Alumni Centricity
While we’ve understood the need for educational advancement to embrace alumni centricity, the next question that might pop in your head is, “We’ve always done things this way and we seem to be doing okay. Why change anything?”
According to the latest CASE Annual Giving Survey, for the first time in a decade, the total giving for the fiscal year 2020 dipped slightly from the previous year. And at this point, you might bring up Michael Bloomberg’s billion-dollar story, but tell me this - would Bloomberg have contributed if he had not felt a continuous sense of connection with his alma mater? The answer is a flat no. Every institution has its own Bloomberg, and not focusing on his/her needs is a lost opportunity as universities now compete for the attention and donations of their alumni.
Additionally, many institutions still rely on gifts from 5-10% of their alumni, that account for about 90% of all the funds they raise. Amidst an economic crisis ensued from Covid-19, this over-reliance on a select group of donors has led to some institutions facing massive constraints and a few even shutting shop.
The disconnect between institution and alumni further leads to alumni estrangement. If you continue to focus on short-term fundraising rather than the needs of your alumni, your endless solicitation calls would sooner or later meet a dead end. Your alumni will see little to no value being delivered to them and eventually, would discontinue the relationship, starting with opting out of communication.
This is the way: Alumni Centricity
It’s not too late for you to take the plunge and turn the tables: a win-win situation where you and your alumni both derive value from constant mutual efforts to serve each other’s needs. Aligning your engagement strategies to meet the needs of your alumni is the only way forward to build lifelong relationships while driving engagement, hitting revenue goals, and collecting more alumni data.

Want to know how institutions around you are embracing alumni centricity to drive alumni participation? Here are a few reads that I think you’ll enjoy:
1. Piedmont College launched a virtual giving campaign to support sheltered students and provide protective gear to frontline healthcare professionals on campus. Read the story.
2. Antioch College provided emotional support via a Virtual Dance Party to alumni amidst the pandemic. Read the story.
3. Misericordia University transitioned to a Virtual Homecoming celebration amidst the pandemic, keeping the health and safety of its community as the utmost priority. Read the story.
4. As the Class of 2020 missed their traditional commencement, William Peace University found a way to uplift their spirits by launching a series of virtual engagement opportunities to toast to the success of these grads. Read the story.
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Why should you embrace Alumni Centricity?
An increasing number of advancement teams today are adopting an alumni-centric approach, keeping alumni needs and behavior at the center of program design. Learn how alumni centricity can transform alumni engagement & help you build lifelong relationships.
Alumni Engagement
It’s no secret that keeping alumni engaged in the post-pandemic landscape will present unique challenges, considering most events and fundraising efforts have moved online. Fortunately, many educational institutions have risen to meet those challenges and sharpened their abilities to maintain and even increase alumni engagement in the past year.
If you’re wondering what are some key strategies your organization can utilize to keep that momentum going and continue peaking alumni engagement in 2022 - we have got you covered. Let’s dive into some of the best approaches to keep your alumni virtually engaged with your institution going forward this year.
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Create Community with Virtual Events
Nothing encourages former students to stay plugged-in with their alma mater like the opportunity to create a community with other alumni. Many people have struggled with a lack of social interaction during the pandemic, and virtual community-building events are the perfect remedy for this situation.
In order to plan a successful virtual event be sure to nail down key logistics beforehand like an event agenda, promotional efforts, and setting up a plan to analyze post-event feedback. Let your alumni know in advance what the event has to offer and make sign-up as seamless as possible by offering quick registration supported on a variety of devices.
When it comes to promoting the event, use multiple channels to maximize your outreach. For example, you could create Facebook pages alongside email invitations to reach alumni no matter how they prefer to communicate. A good way to increase engagement would be to make your promotional efforts interactive. Ask your alumni to RSVP using a hashtag or commenting on a Facebook post - this will ensure better reach and engagement on your social media handles.
Finally, you can create opportunities for post-event feedback to tailor your approach for future events and increase alumni turnout. You want your former students to know that their opinions matter to you, so make sure you ask them to share it! This will also make planning your next event simple since you can build on the feedback and experience that your alumni share.
Check out how various institutions have leveraged the virtual space for innovative online events like virtual happy-hours, book clubs, and flagship events.
Leverage Social Media for Targeted Alumni Outreach
A good social media presence can undoubtedly do wonders for your engagement goals. You likely already have a social media strategy in place, but how tailored is it to empower alumni to interact with one another and the institution? A simple way to get alumni engaged is to interact with their posts and to invite them to interact with yours!
One option is to create content that invites alumni to post photos of them at college events or even happy memories from their time at the school, college, or university. This is a great method to evoke nostalgia in your alumni and encourage them to remember the positive impact that your institution had on their academic experience.
You can even personalize these calls-to-action by tailoring them to specific programs or organizations involved within your school. For example, you could ask all journalism students to post a memory of why they chose to pursue journalism - or maybe ask all of the students involved in your athletics program to post a photo of their team. These specific calls-to-action are more likely to fetch responses from the targeted group of alumni.
Ensure social media calls-to-action remain engaging and personal by applauding donor efforts and the impact their gifts have on opportunities for future students. You can even share narratives of these impact stories by showcasing the effect their donations have made on a particular student or program. This is a great way to remind them that they are a part of the good change which will surely translate to donor engagement and retention.
Finally, you can encourage peer-to-peer giving campaigns through social media, so that alumni feel more directly involved with their community fundraising. By encouraging students to fundraise directly with their peers, you ensure an organic giving environment that fosters the sense of community that many alumni might associate with your school - making it a win for everyone involved!
Engage Alumni with Matching Gift Fundraising Opportunities
When it comes to finding new ways to keep alumni engaged with your giving campaigns, matching gifts is a valuable giving option to consider. Matching gifts are a form of corporate philanthropy in which companies financially match the individual donations their employees make to charitable organizations - sometimes even at a 2:1, 3:1, and even 4:1 ratio.
Donors love to discover their eligibility for these programs as it allows them to instantly double the impact their donation can have on causes they care about, without having to reach back into their wallets. Informing donors of their eligibility can encourage higher donations; 84% of donors are more likely to give a donation in the first place if they know their gift will be matched and 1 in 3 donors indicate that they would donate a larger amount if their gift will be matched.
Many donors are actually unaware that they qualify for a matching gift program - in fact, 78% of match-eligible donors don’t know about their employer’s matching gift program. That’s why we recommend marketing matching gifts to your former students to help them discover eligibility and submit their matching request. This is a great way to add value to their donation experience while boosting revenue for your fundraising campaign. You can utilize a variety of avenues for this outreach, such as on a “Ways-to-Give” page, via social media, and through email outreach.
Wrapping up
Moving forward into 2022 with these alumni engagement strategies in your toolbox, you can ensure your alumni remain not only plugged-in, but also well engaged, which is sure to reflect in your fundraising campaigns.

Alumni Engagement: 3 Ways to Keep Former Students Involved
Most fundraising campaigns and engagement events were held virtually in the wake of the pandemic last year, and have continued to leverage the virtual platform ever since. Have a look at three key strategies that can help you improve your virtual alumni engagement in 2022.
Alumni Engagement
A few weeks back, we reached an important milestone. Almabase was officially crowned as the #1 Alumni Management Software in the United States by G2. As the founder and CEO of an incredibly talented team, I can’t wait to share the excitement with you and take you through our journey.
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It seems only yesterday when my co-founder, Sri and I were cooped up in a tiny room in India, coding away for hours on end. We were fresh out of college, with a simple dream - to make quality education accessible for everyone. Little did we know that a few years later, we would be where we are today - with an incredible team, a fantastic product, and so many happy customers around the world. It’s been a labor of love so far, and we can’t wait to see where we go from here. This milestone is a culmination of all the highs of a thrilling seven year journey.


What Makes Us The #1 Alumni Management Software
Trusted by Advancement Teams and Leaders across the U.S.
We have been incredibly fortunate to partner with hundreds of leading institutions in the US. We have always put our customers’ needs above all and that’s the motto we live by. We’re proud to have worked with thousands of Advancement Leaders who are using our product to drive higher alumni participation and donations.


Seamless Integrations Driving Advancement Goals
Whether you use Raiser’s Edge, Salesforce, or another database for storing your alumni data, our integration allows you to push all this updated information back into your database. Are you also stuck in a limbo using multiple platforms, and spending a bomb for achieving your advancement goals? With our powerful integrations with leading brands, Almabase is the preferred choice for Advancement Leaders across United States. Furthermore, the in-built integrations on our platform will also save you thousands of dollars annually, as you don’t need separate tools just for integration.

Alumni Centricity at the Heart of Everything we do
What makes our software best-in-class is the fact that it empowers advancement teams to be more alumni-centric. Being alumni centric essentially means building relationships based on value and loyalty, keeping the needs and behavior of the alumni at the center of program design. Our platform equips your advancement team with all the LEGO blocks to do just that. You have the power to drive participation, monitor metrics and impact at a deeper level, and most importantly, build initiatives that focus on your alumni needs. Our platform is built ground-up with alumni centricity as the main focus.

So there you have it - some of the reasons why we were crowned the #1 Alumni Management Software in the world by G2. I am incredibly humbled by this achievement, and would like to thank our dedicated team and all our amazing customers for this coveted title. Here’s to many more down the road! 💙

Want to know how we can advance your goals? Schedule a call here.

Almabase recognized as the #1 Alumni Management Software by G2 Crowd
Find out why we were ranked the #1 Alumni Management Software in the world, and how we can help your institution become more alumni centric.
Announcement
The title of this blog post casts an exceedingly gloomy shadow and rightly so. According to the 2020 VAESE Alumni Relations Benchmarking Study, for every 100 alumni relations professionals in 2017, there are only 82 in 2020. Add to the statistic, the devastating impact of the pandemic. The COVID-19 crisis has led to over 21 million Americans being unemployed across the country (Source: Fortune.com). Within advancement, more specifically, it's the alumni relations staff that have suffered the most.
At this rate, the alumni relations profession is under threat. If you don't act now, all the incredible work done to engage your alumni over the years will be undone very soon and it would take years to get back on track.

Why is the Alumni Relations Profession under threat?
While the pandemic has a major role to play as we all witnessed our colleagues and friends undergo forced furloughs and massive pay cuts over the last year, there’s more to it.
As more and more institutions adopt an integrated advancement office, the data clearly shows that there are fewer alumni relations staff available to devotedly work on alumni engagement.
The immediate need for donations is superseding the long term goals of cultivating alumni.
This is an alarming trend, something that we collectively need to work towards reversing. Donations are undoubtedly important for advancing institutions but if the focus on short term results continues, the future of Alumni Relations will be in jeopardy. It’s almost like we’re trying to force the fruit of the tree to ripen.
Alumni are the backbone of every institution and building lifelong alumni relationships is the greatest investment for any school, college, or university. With an increasing number of institutions now turning towards an integrated advancement office, the focus is rapidly shifting towards raising more money which is equivalent to short-term gains.
The question that you need to ask yourself is - can these short-term gains compensate the loss of lifelong alumni relationships?
Can Alumni Fundraising exist without Alumni Relations?
If you’re an advancement veteran, you probably are already familiar with the “4 R’s” of fundraising/development - Research, Romance, Request, and Recognition. This article by CASE cites the 4-R’s approach to discuss donor cultivation and stresses on the importance of fostering alumni relationships that last a lifetime.
To break it down further, the article states that 60% of the donor cultivation/fundraising process should be spent on ‘romancing’ i.e. building relationships with alumni.

While I go on stressing about the importance of engaging alumni over short-term fundraising, I also get this question a lot - How do I sustain my annual fund if I invest my time in building alumni relationships?
It is a valid question, even more so as institutions deal with the aftermath of the pandemic. Your annual fund needs replenishment and it must have taken a severe hit as you provided for your community during these testing times. Asking your alumni for funds as opposed to sending them an engaging mailer might look like the easiest and most reasonable thing to do at the moment. Last year alone, there were an abundance of emergency support fundraisers, urging alumni to step up and donate to their alma mater’s cause. But, how long until this cycle stops?
How long until your alumni get tired of your relentless fundraising appeals and ask to be placed on a ‘Do not solicit’ list?
According to the 2020 VAESE Alumni Relations Benchmarking Study, 46% of alumni organizations have at least 10% of their alumni who have opted-out of contact with their alma mater.
Scary, right?
Frankly, the price to be paid for over-solicitation simply translates to higher opt-out rates and various models only lead to confirm this fact. Here’s an analysis by Louis Diez, Executive Director, Annual Giving at Muhlenberg College which reinforces my thought “Stop chasing gifts; start building partnerships.”
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To conclude, I hold nothing against an integrated advancement office. In fact, I believe an integrated office is a better model because it eliminates the data silos that we’ve all seen with independent structures. I’ve seen plenty of examples of highly successful advancement teams. It takes wise leadership to balance the present and future health of our institutions.

Is The Alumni Relations Profession Under Threat?
For every 100 alumni relations professionals in 2017, there are only 82 in 2020, a shocking statistic brought to light against the backdrop of the COVID-19 pandemic. Digging deeper, we observe that it is not just an aftermath of the pandemic, but has been brewing up from quite some time.
Securing the data of constituents is a principal duty of institutions
The year 2020 served as a warning that anyone can be the victim of a data breach. More than 120 non-profit organisations learnt that their data was at risk after a breach in Blackbaud's platforms by a ransomware attack. Millions of donors, customers, and staffers were affected, and the incident became the most impacting data breach of 2020.
The ransomware fiasco necessitates reiterating the principal duty of educational institutions to secure the data of their trusting constituents.
Advancement leaders are custodians of data of thousands of alumni and donors, and securing their data must be their highest priority. A lapse in security can have a damaging effect on advancement, as years of relationship-building can be undone by one moment of vulnerability. It is, therefore, the responsibility of institutions to reaffirm their seriousness towards security by adapting secure systems to solidify their constituent's trust in them.

Passwords are a threat to security
Today, passwords are also a threat to our security. Traditional password authentication is susceptible to threats such as data breaches and phishing. According to a report conducted in 2020, 63% changed their passwords due to a security breach.
In addition to external risks, our heedless habits with managing and sharing passwords increase their risk of exposure.
- 75% of American between ages 18 and 24 used passwords that belonged to someone else to gain access to a service or device.
- 34% of consumers have shared their password with others.
- 59% re-use their passwords across sites.
Our habits with passwords coupled with the looming risk of attacks prove that passwords are no longer a safe way of authentication.
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Almabase moves to password-less authentication to provide alumni with a safe space online
At Almabase, we have taken proactive measures to secure the data of its customers and their constituents.
We have integrated with Auth0 to upgrade our login mechanism to become completely password-less. By replacing passwords with single-use codes, this mechanism immunes itself from threats.
This partnership with Auth0 moreover aims to improve the experience of members. Single-use codes will help even the most infrequent users log in without the need to remember their passwords. The platform now also supports SSO (Single-sign-on) via Facebook, Linkedin, and Google, in addition to allowing members to log in using any of the multiple emails listed on their records.

On top of improving the login experience and making it robust, the platform now also supports moderation of access to content and resources to segments of users based on criteria admins set.
With these upgrades, millions of alumni across hundreds of institutions will access their data securely online. We hope that institutions take data security seriously across all their systems, allowing for this relationship to build on greater trust.

How Securing Alumni Data Is Pivotal To Building Trust
We're bringing world-class identity management to your community with the Autho integration. With Autho comes a new login experience and new ways for your community members to log in.
Alumni Engagement
More than a year after the pandemic had taken the world by storm, 2021 proves to be a challenging year ahead for liberal arts colleges across the country. The resulting disruption has caused advancement teams from institutions to rethink their programming and find unique ways to engage alumni and donors. With the end of the fiscal year already here, now is the right time for advancement teams to start thinking about ways to drive end-of-year gifts.
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Without further ado, here are 5 of our curated Giving Day tips, which can help increase those donation numbers significantly as we near the end of the fiscal year.
1. Build up to the day
It's always a best practice to start promoting your Giving Day as early as possible and build-up to the day of the event. While inviting your alumni to campus is not exactly a viable option at the moment, social media is an excellent channel to engage with your community and build momentum. Countdown posts on social media are also a great way to spread the word.
Instead of merely creating posters or event notifications at intervals like, say, 15, 10, and 5 days before the , think of ways to incentivize donors to participate. For instance, along with every countdown post, you can also share testimonials of past donors on social media. Seeing a friend believe in your institution’s cause can be a strong motivator for more alumni to donate.
Alternatively, you can come up with a trendy social media campaign, which can help your event gain traction and virality on social media channels.

2. Connect With Your Donors at a Personal Level
A great way to engage with your donors is to invest in developing and nurturing a personal relationship with them. The end of the fiscal year is an ideal time for your institution to start building and growing an online community that your constituents can benefit from.
While an online community is great for driving engagement, not all potential donors will react the same way to your fundraising asks. For instance, an alum who's been working as an investment banker for 10 years might be more receptive to your fundraising ask than a young alum who's just graduated college and is still reeling under the pressure of repaying his student loan.
Personalizing your fundraising asks ahead of your Giving Day plays a crucial role in building a unique connection with each constituent and paving the way for lasting relationships. We loved how Archbishop Riordan High School's 2017 campaign encouraged alumni to contribute towards improving their school campus.
Use dynamic segmentation to segregate your constituents based on class year, location, donation history, interests, etc. and personalize your emails right from the first message to the final thank you.

3. Host Virtual Events
While we are nearing the end of another fiscal year, we are nowhere near the end of the pandemic that has forced us to reinvent the wheel. The situation we find ourselves in isn't exactly conducive for hosting in-person events. However, virtual events are all the rage right now, and the right idea and execution might just make an ordinary event extraordinary.
Over the last year, we have seen many exemplary virtual events that were executed by various institutions, both big and small.

Many institutions have seen a steady rise in participation at virtual events because they're easily accessible irrespective of location or time. Virtual events, therefore, can help you tap into a wider network of donors and be a valuable addition to your marketing plan during the end of the fiscal year.

4. Make Every Channel Count
As online engagement becomes pivotal for a successful Giving Day campaign, it is equally important to make the best use of the channels at your disposal. Social media is the ideal place to meet and connect with new people, with platforms like LinkedIn and Facebook enabling you to explore potential donors. Calvert Hall College's picture slideshow on Facebook went viral which helped them boost their fundraising campaign.
While you may already be connected with some of your donors on shared groups, use the network of your existing supporters to influence new donors. In addition to social media, emails and personal one-on-one calls are popular channels employed by most institutions for fundraising asks.
In case you feel ghosted by your alumni, having the right strategy in place might help ensure that your ask never goes unacknowledged.

5. Encourage Peer-to-Peer Crowdfunding
Now that you have done your bit to promote the campaign, how can you leverage your supporters to maximize the impact? Your donors are the ones who can carry your fundraising campaign forward by spreading the word through their networks.
You can find ways to make social sharing easy for donors and create more incentives for them to influence others in their network. For example, encourage your supporters to broadcast and share their contributions on social media. Offer them a customized template and prompt them to share this message on social media right after they've completed a gift.
You can also create a filter for Instagram or Facebook that donors can apply to their profile photos. Seeing their peers support their alma mater's cause can act as a strong driving factor for other constituents to contribute to the same cause. Here are other ways to build stronger online communities in today's times.
Gamification techniques like leaderboards, challenges, and tributes are additional great ways that help invoke a healthy sense of competition amongst various constituent groups and hence amplifying the impact of gifts during your Giving Day.

We understand how planning and executing a successful Giving Day can be a nightmare for people behind the scenes. We hope that this article gives you some inspiration for your fiscal year-end Giving Day in 2021.
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Liberal Arts Colleges: 5 Fundraising Tips To Boost Your Fiscal Year-End Giving Day
Are you a liberal arts institution looking for ideas to boost fundraising at your fiscal year-end Giving Day? Here are 5 strategies to help you drive year-end gifts & engage donors at your upcoming Giving Day campaign.
Fundraising
For universities and other higher education institutions across the country, alumni engagement is essential to maintain a steady stream of support for driving programs. Historically, alumni engagement relied heavily on in-person events, but your alumni programs in 2021 probably don’t feature the same in-person happy hours, mixers, and fundraising events that they once did.
COVID-19 has curtailed in-person gatherings, but it’s still possible to engage with your school’s alumni in an effective and meaningful way. Zoom has emerged as the most popular virtual conferencing software option and has played a significant role in continued alumni engagement during the pandemic.
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While it’s not quite the same as meeting in person, Zoom can still provide a venue for your alumni to build relationships, network, and learn. Using the knowledge and experience we’ve picked up from these industries, we’ve compiled a list of tips for using Zoom to engage with your alumni virtually.
1. Host virtual events
When planning virtual events for your alumni on Zoom, there are two broad categories to choose from: meetings and webinars.
Zoom meetings allow for more significant interaction among attendees. Attendees can see each other on screen, write messages to one another in a group chat, share their screens, and ask questions. Alternatively, webinars are well-suited to facilitating virtual presentations where audience interaction isn’t necessary. In a Zoom webinar, attendees don’t see each other on the platform—they’ll only see the presentation that the host is sharing on their screen. This is a perfect space for conducting webinars with multiple panelists, addressing relevant topics such as managing time while working from home, career coaching, etc. - here's a recent webinar on combatting Zoom Fatigue.
There are all sorts of engaging ideas schools have used in the past year when it comes to Zoom meetings. Perhaps the most popular has been the virtual happy hour, where alumni gather in a Zoom room to have a drink after work, network and listen to a speaker. A few other ideas are conducting virtual yoga classes, game nights, or organizing virtual book clubs for your alumni.
The overall purpose for all virtual Zoom events is to engage your alumni and maintain a sense of community despite the distance we have to keep due to the pandemic. A mix of fun, social meetings, and educational webinars can accomplish those goals and provide additional value to your alumni.

2. Prepare detailed plans
Before you have your Zoom meeting or webinar, make sure you prepare ahead of time. First, set a goal for your virtual Zoom event: What is the purpose? What do you hope the meeting will accomplish? Next, make a plan for how the event will go. How long will it last? What will happen during the event? Who will be invited?
Let’s say you’re planning a happy hour. You’ll want to make a schedule ahead of time to help the event run smoothly. The schedule might include:
- Alumni introductions: 15min
- Group screenshot: 5min
- Speaker: 10min
- Q&A: 20min
Once you have a schedule in place, gather the necessary staff members involved in the event and do a run-through of the event activities beforehand. Test your internet connection and familiarize yourself with all of Zoom’s features to avoid technical issues during the actual event. Using a Zoom ai note taker can also help automatically capture meeting notes and ensure nothing important is missed during discussions. Some additional tips to prepare well for your event are:
Promote the event
An essential aspect of Zoom event preparation is promoting the event to your school’s alumni network. Using your alumni CRM, segment your potential supporters and send emails informing alumni about the event. Use your segments to reach your alumni with personalized messages that will most intrigue your audience. For instance, you may provide additional information about your speaker’s newest book in invitations to your supporters who studied English.
Include the agenda for the event in these promotional emails so that the attendees know what to expect from the opportunity.
Ensure security
You may have heard of “Zoom bombers”—people who join Zoom meetings to which they were not invited in order to disrupt the event. To avoid having your event bombarded with Zoom bombers, there are a few security measures you can take, like:
- Require a password to enter the event.
- Use the waiting room function.
- Lock the event room after ten minutes.
- Do not allow attendees to screen share.
Taking these steps will help to keep Zoom bombers out of your event so the focus can remain on your alumni.
3. Tailor events to specific audiences
While general alumni events like happy hours are fun and engaging, consider hosting events specific to certain topics or audiences to provide real value to your alumni. One example is hosting life skills workshops for fresh graduates on topics like financial literacy and home buying. According to DonorSearch’s guide to alumni giving, building relationships with recent graduates is an effective strategy to increase the likelihood of future giving.
Other events might be geared toward different segments within your alumni network.
For example, The College of William & Mary has a virtual alumni event titled “Women’s Health Series: Improving Maternal Health” and a webinar about diversity in the workplace. Providing high-value content to specific segments of your alumni in addition to the camaraderie naturally involved in these events will strengthen alumnae’s ties to their alma mater. Plus, they’ll be appreciative of the genuinely helpful programming and services your events provide—and odds are, they’ll remember that when you reach out to them for your next fundraising campaign.
If you’re unsure which events or webinars would be desirable to your alumni, consider asking some of your alumni leaders for ideas and/or sending out a questionnaire to your alumni as a whole to gauge interest in specific topics. A fitting event for the current era might be geared toward the class of 2020 and helping them navigate the COVID-affected job market.
4. Empower alumni to lead their own Zoom events
It’s challenging to engage a nation of alumni with Zoom meetings—they can easily become large and overwhelming, not conducive to networking and connecting with other alumni. Smaller, location or interest-based virtual events may be just the thing your alumni need to connect with one another. Empower engaged alumni with the ability to run their own Zoom events. These leaders may be presidents of their local alumni associations or just particularly involved former students. Consider reaching out to alumni who previously ran in-person events and gauge their interest in launching Zoom events during the COVID era.
Once you have a list of interested and qualified alumni leaders, ask them to pitch event ideas, design agendas, and receive approval before moving forward with the events. Develop detailed training materials to distribute to these alumni about running successful Zoom events in order to ensure all alumni engagement opportunities run smoothly.

Zoom is an easy-to-use platform that can do wonders for your engagement strategy if used the right way. Organizing webinars, group calls, and virtual events are great ways to with your alumni - no matter where they are. Incorporate these four tips to create a meaningful presence within your alumni community during the Zoom era.

4 Tips for Using Zoom to Virtually Engage Alumni
As educational institutions leverage Zoom to virtually engage their alumni, here are 4 tips that have brought success to them.
Alumni Engagement
Social media is a pivotal tool for alumni engagement, especially for young alumni who spend a lot more time on social media platforms than older generations. Engaging young alumni after graduation is crucial to building lifelong relationships. In order to stay connected with these young alumni after graduation, the two must-haves are: an effective alumni social media strategy and high-quality content.
Let’s take a look at some of the best practices for engaging alumni using social media from world-famous educational institutions, and how they use social media posts and content for engagement:

1. Talk about your professors
Alumni respect the professors who helped them master new skills and gain valuable knowledge during their formative years. A social media post featuring one of your beloved professors can tap into your alumni’s sense of gratitude and nostalgia, strengthening the sense of belongingness to the institution.
Keeping alumni regularly informed about deceased professors also offers a good opportunity for the former to pay their respects.

2. Let alumni share their experiences
One of the ways to engage and motivate your followers is to share inspiring alumni stories. It can be stories related to internships, scientific research, entrepreneurship projects, or other topics that resonate with your audience on social media.

3. Celebrate your alumni’s accomplishments
Celebrating the small and big wins of your alumni paves the way for stronger bonds.
If one of your alumni gets recognized for an academic or business front, don’t forget to give a shout-out to this achievement. Show your followers that you are truly proud of people who glorify their alma mater. Genuine appreciation for your alumni's success will make them feel valued and more connected to your institution.

4. Inspire creativity
One way to truly create an alumni community is to help them display their skills. Encourage them to create and share the artworks that represent your educational institution. Creative works of your alumni would perfectly complement your social media content strategy and help your alumni feel welcomed.
Remember that you can’t share your alumni’s work without getting their permission and you should always tag the original content creators in your posts.

5. Start a hashtag
Hashtags play an essential role in content promotion. If you want to improve the visibility of your social media content and increase reach and alumni engagement, you should add relevant hashtags to each post.

Here are a few basic rules to follow:
- Add three to seven hashtags to each caption or tweet
- Create your own branded hashtags (e.g., #berkeleyforlife, #berkeleyPOV)
- Make sure that all hashtags you are using are relevant to the image and message of your post
If you have already mastered the art of using hashtags, you can start a hashtag to collect a specific type of alumni content.

6. Share throwbacks
“Throwback-to-the-good-old-days” posts resonate with graduate students on a deep emotional level. Sharing black-and-white photographs of campus buildings and other old pictures that evoke nostalgia is bound to grab attention and further boost alumni engagement on social media.

7. Cross-promote your content
Whenever you post a new article in your blog or add a thought-provoking research paper to your publication database, you should share updates on social media with the alumni. Try writing a short caption to intrigue your readers and use a call-to-action to invite them to your website. Here are a few examples of call-to-actions you can use: check the link in the bio, browse this site, or hit the link below.

8. Provide useful information
If you want to engage your alumni, you should provide them with useful information. For instance, you can give tips on how to apply for an internship or how to stay productive while working from home. Also, you can share checklists, guides, templates, or any other helpful alumni-centric content.
Stanford University published a holiday gift guide for book lovers and invited its alumni to check it out. It’s a great example of helpful and relevant content to use on Instagram.

9. Offer discounts
Do you use social media to sell college merchandise? Offer your alumni a special discount, and you will hit two birds with one stone – boost your alumni engagement on social media and increase sales. Numerous institutions have used this approach and seen great results.

10. Share inspirational quotes
People like to share inspirational quotes with their friends, family, and coworkers. Inspirational quotes are a big hit amongst alumni of all ages. Posting daily or weekly inspirational quotes to motivate your audience is a great way to drive alumni engagement on social media. Remember to choose quotes that resonate the most with your alumni.

Wrapping it up
Today, social media has become the prime platform for alumni engagement and if you’re not leveraging it already, you’re missing out on engagement opportunities. A vast majority of your alumni community is more active on social media than anywhere else, so a strong social media presence should be a part of your alumni engagement strategy. Incorporate these 10 tried and tested strategies to drive higher alumni engagement than ever via social media.
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10 Best Practices for Engaging Your Alumni on Social Media
Your social media channels are your most accessible way to connect with your alumni. Here are 10 ideas to improve your engagement strategy
Alumni Engagement
See how leading institutions put these ideas into action
































