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Blackbaud recently announced that support for Raiser’s Edge NXT’s database view and related functionality will end on September 15, 2027, affecting several Blackbaud products. These include Blackbaud Online Express and Blackbaud NetCommunity (BBNC). For advancement teams that have spent years building forms, pages, workflows, and other processes around the platform, this means choosing and migrating to a new platform. The prospect can feel like a lot to take on, especially if it wasn't something you'd anticipated.

If you're looking for an alternative, Almabase can help you replace the functionality you currently rely on across these products. We've already covered why teams might be thinking of a move off BBNC and how the main alternatives compare. In this article, we’ll be focusing on what happens once you've made that decision: what the migration process looks like, what your team can expect along the way, and how Almabase approaches the move.

In case you’re evaluating how Almabase stacks up against BBNC, check out our comparison blog here.

There’s also another question that comes up around a platform migration: How much is this going to cost?
This question extends beyond the immediate, visible technical costs. In fact, the technical side of the move might just be the simplest to figure out. It’s the broader, more abstract elements like shifting scopes, changing requirements, or even figuring out the right set of requirements in the first place that could end up costing the most amount of money and time, if not approached thoughtfully.

That's why we want to walk you through the Assisted Fast Pass Migration process upfront: what happens at each stage, what your team is responsible for, what our migration team handles, and where costs may come into the picture. We hope to give you a clear idea of what the move to Almabase will look like before you get started, so there are fewer surprises along the way.

Why transparency matters during a migration

A migration project always begins with an agreed-upon plan. But it’s also very likely that, a few weeks in, you discover a form that needs some additional customization or a request that seemed straightforward seems to fall outside the original scope, on second thought. These are perfectly reasonable hiccups during the migration, but if work is already underway, it could seem harder to understand what you're paying for, and even harder to plan around the rest of the project.

Clear expectations are at the heart of our migration approach, starting with total transparency around what extra requirements cost. With Almabase’s Assisted Fast Pass Migration, each stage gives you a chance to understand what's being proposed, what falls within the standard migration, and where something would require additional work.

Basically, you shouldn't find out about an extra requirement after the work has already been done. Your approval and sign-off comes first. The five steps in the migration process are built around this intention. Let’s get into them.

1. Kickoff: Getting the project off on the right foot

The migration process starts with a kickoff between your team, a dedicated CSM, and an implementation specialist. This is where we get the groundwork in place. This is usually access to your current site, your branding assets, and the dates your team needs to work around.

Another important step here is understanding your calendar and priorities. Your Giving Day, reunion, fiscal year-end, or another major event may determine what needs to happen first and we would be building the migration calendar around it. So, the migration sequence might look a little different for each institution, as each gets to choose which product goes first.

The kickoff is also a chance to flag anything unusual about your current NetCommunity setup.

After years on a platform, it's normal for your setup to have accumulated a few workarounds, custom configurations, or integrations that made sense when they were created. We don't need to solve all of those questions in the first meeting, but we do need to know about them.

That way, we can account for them during the next stage: the inventory. 🤗

Your team mainly needs to provide:

  • Key dates and deadlines
  • Relevant branding assets
  • Access to your existing NetCommunity site
  • Any known custom configurations, integrations, or unusual workflows

From there, you can let us take on the heavy lifting.

Your dedicated CSM and implementation specialist work with you throughout the migration, while your team focuses on the decisions and approvals. A migration shouldn't require your advancement team to take on managing a project full time on top of everything else they’re already handling.

Your data doesn't have to wait for the build

Your data migration is handled alongside the rest of the process. Almabase's bi-directional TrueSync integration connects with Raiser's Edge NXT and supports two-way syncing for configured entities and fields, including constituent, event, and gift data.

Admins can also decide which fields update automatically and which should be reviewed before they're pushed or pulled between systems.

That means your team doesn't have to wait until every page and workflow decision has been finalized before thinking about what happens to your data. The data side of the transition can move forward alongside the rest of the migration, with real time decisions being made.

2. Discovery and inventory: weeks one and two

Once kickoff is complete, your implementation specialist carefully starts building a complete inventory of what's currently running on NetCommunity: pages, forms, events, programs, memberships, and other key components of your site.

This process is useful in its own right, especially when taken on by someone external. After years on a platform, it's easy for a site to accumulate things that no one thinks about anymore, simply because they’re too involved in the process. The inventory gives you one place to see what's actually there, anything you might’ve forgotten about, and to make decisions about what needs to move vs what can be left behind.

Probably the most effective part of this is that it's a shared inventory that you can review alongside your specialist. If something looks outdated, doesn't need to move, or needs a closer look, you can flag it before it moves to the new product.

The inventory can surface things like:

  • Duplicate or unused event pages
  • Old forms or pages that are still live
  • Site elements that don't need to be carried into Almabase
  • Custom fields and configurations that don’t make sense on the new platform

This idea is to document your NetCommunity site so well that both teams end up on the same picture of what exists and what needs to happen next. The Almabase team handles the actual inventory work, and all you need to do is review the inventory and flag anything that should be changed, removed, or investigated.

3. Sign-off: deciding what moves forward

At this stage, the migration project starts taking on a more defined shape as you decide what you need to bring into Almabase. You and your implementation specialist review the inventory, decide what carries forward, and establish what the finished version should look like.

For each item being migrated, the team, along with you, defines the acceptance criteria before the building begins. If your existing alumni directory has eight fields and three filters, for example, those requirements can be documented as part of the scope. By the end of this discussion, everyone has arrived at the same definition of what needs to be delivered.

This is also where you’ll be able to clearly separate standard migration work from anything that requires additional effort.

If something falls outside the standard scope, you'll know before the work begins:

  • What the additional work involves
  • What's included and what's excluded
  • The estimated effort
  • The associated cost

You won’t have to decipher this from the invoice later on, because the work only moves forward once you’ve signed off on the scope.

This is exactly why your input here matters most. The Almabase team handles the building, but it’s you and your team deciding what is important enough to carry forward and what “done” needs to look like, within the standard process or with additional effort layered on.

4. Build and launch: 30 days for each product

Our team takes up building only once you’ve greenlit the scope. Each product gets its own dedicated 30-day track, with the order of products taken up built around your events and fiscal calendar.

This is to accommodate your calendar: giving days, reunions, Homecoming, we’ll build that product first so you’re ready in time for go-live day. If your immediate priority is your broader alumni site, we might begin with building that instead. The point is, even at this pace, you’re not forced to adopt a one-size-fits-all solution. Your implementation team works with you to determine what needs to come first.

The build itself happens on your Almabase pages, so you can review as it gets built while also familiarizing yourself with the new platform.

The timeline typically looks like this:

  • 30-day build track: Each product moves through its own focused build.
  • Weekly working session: Your team meets with the implementation team to review progress, provide input, and make decisions.
  • Training as you go: Your team gets hands-on experience with the platform during the build, rather than waiting until everything is finished to start learning it.
  • First launch: The fastest migrations can have their first product live around 45 days from kickoff, depending on the scope and sequencing of your project.

Having the scope agreed upon shows up in smoothness at this point: you can expect fewer decisions to make from scratch during this stage. Your team knows what's being built, your implementation specialist knows what they're working toward, and everything can move as planned, on track.

5. Cutover: moving from NetCommunity to Almabase

As you get closer to launch, the focus shifts from building to making the transition itself as smooth as possible.

The most important part of that is making sure people can still find the things they've been using. Your team receives a redirect map that pairs each carried-forward NetCommunity URL with its new Almabase destination. You'll also want to review where those old links appear outside NetCommunity: your main institutional website, email templates, QR codes, printed materials, and any other places where an old URL may still be in circulation.

The redirect map gives you a clear list of what needs to change and no one has to discover old links one by one after launch.

Before each product goes live, your team gets to review it thoroughly and explicitly approve the launch.

The aim, with these five steps, is to get your Almabase programs ready before your NetCommunity access ends, so the transition remains smooth and doesn't become a last-minute scramble.

What happens when something doesn't fit the standard scope?

Not everything that comes up during a migration falls neatly into the original plan. But there's also an important conversation to be had: what counts as additional scope and what is a limitation in the platform itself?

If something requires work beyond the standard migration scope, that's identified and quoted before the work begins. You can then decide whether you want to take it on.

But if there’s a requirement you have that Almabase cannot support yet, we’ll be fully transparent with you. Essentially, you haven’t asked for too much, we’re just not there yet. Depending on what you need, the team can look at a workaround or determine how the functionality could be addressed after launch.

This conversation is also one of the reasons the earlier stages matter. The shared inventory, defined acceptance criteria, and upfront scoping give everyone a common reference point throughout the project.

That's really the principle behind the entire migration process. You're not expected to know every detail of what needs to happen before the project starts. The process itself is designed to show you those details early, give your team a chance to make the calls that matter, and keep the build moving while minimizing unexpected, last-minute surprises.

Ready to make the move?

A BBNC migration may not have been on your roadmap, but that also doesn't mean it has to become a project that takes over your team's calendar.

With a clear process, an agreed scope, and the right support, you can move the parts of NetCommunity that matter to your team and work for your institution without having to figure everything out as you go. The Almabase team handles the build and migration work, while your team stays in complete control of the decisions, priorities, and final approvals.

And because the scope and any additional costs are addressed before the work happens, you can go into the migration knowing what to expect.

If you're planning your move away from BBNC, let's talk about what it could look like for your institution.

Talk to the Almabase team about your BBNC migration →

Assisted Fast Pass Migration from BBNC to Almabase
Moving from BBNC to Almabase: The Assisted Fast Pass Migration

Moving from BBNC to Almabase: The Assisted Fast Pass Migration

Blackbaud is sunsetting support for Raiser’s Edge NXT’s database view and related functionality in September 2027. Learn how Almabase replaces your current functionality and how our Assisted Fast Pass Migration makes for a smooth switch without disrupting your campaigns or operations.

Anwesha Kiran

September 10, 2026

12 minutes

Read

A paddle raise (also called a fund-a-need) is a great and simple fundraising format for nonprofits. It is easy to host, fun, and similar enough to auctions that if you have experience in one, you can easily incorporate the other.

All this is to say that, with proper planning, it is one of the most effective ways to get donations for your nonprofit or a particular project.

In this blog, we’ll look at what makes a typical paddle raise work, its benefits, and the essential steps to start hosting one on your own.

What is a Paddle Raise?

A paddle raise, also often called fund-a-need, is a live, direct appeal during a fundraising event such as a gala where donors pledge a financial contribution to a nonprofit, charity, or a particular cause. This is usually done by raising paddles containing varying numbers or ‘levels’, or through bidding devices and software.

A person with a paddle raise or auction paddle
Photo by Anita Jankovic on Unsplash 

Unlike charity auctions though, there aren’t any items or art involved, and attendees will not be bidding on a piece. An ask is made, and donors willing to contribute that amount raise their paddles. Due to the simpler setup and direct contributions, paddle raises have high ROI and are generally considered to be very effective.

How does a Paddle Raise work?

Usually taking place at the peak of the fundraiser, a paddle raise takes around 10-20 minutes (it happens quite quickly). This is typically how it unfolds:

  • A designated speaker or emcee gets the event rolling by showing a video or narrating a quick story that introduces and emphasizes the impact of your mission.
  • The emcee announces the fundraising target for the night, or if there are multiple causes, the goals for each.
  • Tiers of contributions are planned beforehand ($10k, $7.5k and so on), and the emcee starts with the highest tier and works their way down to the lower tiers. When they ask for contributions, attendees express their willingness by raising numbered paddles.
  • Volunteers and staff keep track of all the pledges and note it down.
  • After going through all the tiers, the pledges are processed, and the total amount raised is announced. Attendees are thanked for their contributions and the event draws to a close.

Now that we’ve gone through what a paddle raise is and how it usually plays out, let’s get to how you can run one of your own.

How to Run a Successful Paddle Raise (Step-by-Step)

While paddle raises are simple enough in concept, they do require proper planning and coordination to capture pledges accurately and create good energy overall.

Here’s how you do it:

1. Pick the right cause/project for your targets and set your targets

Paddle raises are a lot more effective if you can tie them to a specific initiative that makes donors feel like they’re making a meaningful impact. It could be an annual raise for cancer, providing education to underprivileged children, etc.

Set a tangible goal and be clear on where the money goes. Sharing this with your donors builds trust. The goal shouldn’t be so high that hitting it feels impossible. All in all, you want to set a realistic but fairly ambitious figure.

2. Decide the contribution levels or tiers

You should aim for 5-10 levels and make sure it’s inclusive of everyone’s giving capabilities. You can discuss with your pre-committed donors (more on that later) to decide amounts for the higher giving tiers (or conversely for lower giving tiers depending on the situation).

This is where having a regularly updated donor database helps greatly, as you can base your levels off of giving history and data.
A basic example would be to have $15k as the highest tier, followed by $10k, $5k, $2k and so on all the way to $50. Remember that you have to be inclusive, so don’t skimp out on small or micro-level contributions.

3. Pick your emcee or host

The emcee is critical in setting the stage and the energy before the raise begins. An enthusiastic crowd can make a massive difference in contributions. If possible, hire a professional emcee who has been on the mic for other charity events before. You know your donors best; use that knowledge to pick out a host that can connect with them and elevate the room accordingly..

Alternatively, if your organization has deep ties with the attendees, you could consider a leadership figure (directors, chair, etc.) for familiarity. Of course, they need to be a good orator as well.

4. Decide the schedule and script

Since a paddle raise is relatively short, decide when the paddle raise should take place during your fundraising event or gala. You should aim to host the raise during the peak of the fundraiser, when everyone is energetic and receptive to instructions from you or your host.

Come up with a script, including your opening statement, tier announcements, anecdotes, and expressing gratitude at the end. Have alternative scripts ready for different scenarios since you can’t always predict if you’ll hit your target, overshoot it, or come close.

5. Pick the right tools for your event

You can choose to host your paddle raise with either physical paddles or through bidding software, though incorporating the former is heavily recommended.

You’ll need to assign numbers to each attendee and give them a paddle with the corresponding number. When a certain giving tier is called out, they can choose to pledge that amount by raising the paddle while volunteers keep track of it.

If you’re opting for a digital process, look for mobile-friendly bidding platforms. There are some other options as well like scanning QR codes to pledge. However, keep  your attendees’ preferences in mind and try to find a balance between their experience and your team’s feature set. This is important, since  the bidding and giving data will need to be synced to your CRM.

6. Running the paddle raise itself

When opening your event, it helps to set the energy high. Start with the mission statement and targets you set earlier. Here’s where the emcee does the heavy lifting. Videos and stories with emotional angles work really well at establishing a connection with your donors and creating empathy for your cause. If you have first time donors in the mix, a quick explanation of how the paddle raise works would also be helpful.

Make sure your volunteers are in place to clearly record everything. The emcee announces the levels in succession, starting with the highest one and working their way down.
Seeing major contributions right at the start might encourage the others to go beyond what they had originally planned. Make sure that the emcee acknowledges and celebrates pledges briefly for each tier before moving on to the next one.

How your staff records the pledges is up to you. You can use an app, spreadsheets, or simply pen and paper. Choose whichever would be the most convenient and accurate for your team.

7. Gratitude and stewardship

After going through all the levels, tally the total amount raised and announce it as the event draws to a close. Celebrate the impact everyone has created on the day. Tying the money raised to a tangible outcome (for example, 50 scholarships granted for struggling children, or feeding 100 people) creates even more positivity and really drives home a sense of accomplishment and giving.

After your fundraising event, follow up with your attendees to collect the pledged amounts, preferably within a day. Include key details like their paddle number, amount they pledged, and multiple payment options. Thank all the participants, regardless of whether they donated or not.

A Few Tips to Enhance Your Paddle Raise

Here are a few extra things to ensure you get the most out of your paddle raise(s):

  • Pre-committing a handful of donors: Reach out to some of your long time supporters, and ask for an early commitment to a particular level, especially the higher ones. Hesitation in the opening rounds of the raise can affect the overall contributions negatively. When attendees see paddles being raised immediately even at higher tiers, it gives them confidence to donate more.
  • Host it at the right time: If your paddle raise is part of a larger fundraising event (as is most common), avoid doing it right after a meal break when attendees are a bit languid, or at the very end of the event when a lot of them have left already.
  • Celebrate milestones during the raise: Every time you get significantly closer to hitting the day’s target, celebrate it. For example, if your goal is to raise $30000, then announce and celebrate when the contributions reach $5000, $15000, maybe hit a gong at $25000, and so on. Also, make sure to recognize all contributions, big or small, with equal excitement.

Almabase - A Powerful Tool for Hosting Your Paddle Raise

At its core, a paddle raise is fairly simple. But behind that simplicity is a lot of manual tracking like volunteers noting down pledges, someone tallying totals, and follow-up calls or emails to actually collect what was pledged. This is usually where a platform like Almabase can take some of that load off your team.

Instead of clipboards and spreadsheets, Almabase gives you a real-time dashboard of the event as it unfolds, so pledges don't need to be re-entered after the fact. Since collecting payment is often the trickiest part, you can also capture a guest's card at registration and charge pledges automatically once the raise wraps, rather than chasing donors down individually.

A couple of other things worth mentioning: contributions can be routed straight to the fund or project they were raised for, and everything syncs directly with your CRM so your donor records stay accurate without extra data entry.

None of this replaces a great emcee or an emotionally engaged room, but it does mean less time spent staring at numbers, and more time celebrating what you raised. 
Request a personalized demo to see how this would look for you!

Book an events demo with Almabase
How to run a successful paddle raise (fund-a-need) at your event

How to run a successful paddle raise (fund-a-need) at your event

Learn what a paddle raise is, how you can run one successfully, as well as a few tips to make your paddle raise stand out.

Hari Govind

September 4, 2026

12 minutes

Read

Modern donors expect deeply relevant, personalized communications, especially when it’s alumni hearing from their alma mater. Generic messages won’t cut it, but it can also be difficult to make your appeals stand out when you’re making the same ask every year. To develop annual fund appeal letters that drive revenue and deepen relationships, you need a strategic approach.

Annual fund appeals succeed when they have refined messaging, emotional resonance, and enough variation to win donors’ support outside of flashier, major campaigns. In this post, we’ll explore a few key ways to elevate your university’s next ask.

1. Center Authentic Student Storytelling

Donors give to people, not institutions, making personal narratives one of the most effective fundraising and marketing strategies you can use. By shifting the focus from university-wide achievements to the tangible success of individual students, you foster a direct emotional connection with your audience and demonstrate the real, lasting impact of their donations.

Instead of relying on generic asks for annual fund appeal letters, incorporate the stories of individual students and the scholarships and programs that empower them to thrive. For instance, you might share how a first-generation nursing student used a grant to complete their clinical rotations, or include a quote from a scholarship recipient about how attending your university made their dreams a reality.

No matter how you incorporate storytelling into your appeals, Meyer Partners recommends using the three R's of storytelling to make them as impactful and ethical as possible:

The three R’s of nonprofit storytelling: resonance, relevance, and respect
  • Resonance: Every story should include real, humanizing details that resonate with donors. Let students tell their stories in their own words, and pair testimonials with photos whenever possible.
  • Relevance: Make sure the donor can clearly understand their role in the story. Use donor-centric language that appeals directly to supporters’ values, inspiring them to become the changemakers who support the next generation of students.
  • Respect: Respect both your readers and your storytellers by maintaining authenticity. Be direct and honest about what donations can achieve, and always focus on positive emotions like empowerment rather than guilt or scare tactics.

Incorporate these stories into multiple elements of your annual fund campaign to ensure maximum visibility and consistency. For example, you might include quotes from a student in your direct mail appeals, then post a selfie video of the same student telling their story on social media.

2. Highlight Impactful Giving Opportunities

To maximize revenue and increase average gift sizes, ask for more than standard, one-time cash gifts in your annual appeal letters. Offer additional giving options that provide greater flexibility and can increase donors’ long-term impact. These opportunities are often more compelling, especially for young alumni looking for accessible options and for high-capacity donors looking to make the most of their donations.

Specifically, use your annual appeals to highlight opportunities like:

Matching Gifts

The easiest way to make supporters’ donations go further is to double them. Typically, donors can double the impact of their gifts at no extra cost in one of two ways:

  1. Your university offers a matching donation challenge. Organizations often partner with a major donor who commits to matching every dollar donated within a set timeframe, up to a certain amount. These challenges motivate individual donors to give urgently so they don’t miss out on the match.
  2. Donors request corporate matching gifts from their employers. At any time, donors who work for participating companies can independently request matching donations from their workplaces. If the request meets the employer’s guidelines (e.g., a donation between $10 and $100 to a registered 501(c)(3) nonprofit), they’ll match their employee’s gift.

Either way, donation matching is a powerful motivator, especially during year-end giving season. Feature matching gifts prominently in your annual fund appeals, explaining how to participate and why these donations are so impactful.

Recurring Giving

Imagine you’re a recent graduate just starting your career and trying to pay off student loans. You wouldn’t want to donate $1,000 to the university you left last year, but it might be feasible to give $20 a month. In this case, you’re much more likely to respond to an appeal that highlights recurring giving.

Recurring gifts offer a more manageable opportunity to support your university while deepening donor relationships. In your annual fund appeal letters, include the option to give monthly and provide several accessible donation tiers.

Legacy Giving

Plant the seed for long-term support by introducing planned giving and bequest options in your annual appeals, too. These avenues empower alumni to leave a lasting mark on your institution without requiring an immediate, large-scale donation.

Even if most donors aren’t ready to commit to a legacy gift right now, just including information about planned giving in your appeal can get them thinking about it. Include links in emails and QR codes in direct mail letters so supporters can easily learn more on your university’s website or request a meeting with your major gifts officer. Note each donor who shows interest in the program so you can cultivate the relationship over time.

3. Leverage Donor Data for Highly Personalized Appeals

The best fundraising strategies reflect the unique relationship each supporter has with your university. Highly personalized appeals show each donor that you value them as an individual and respect their unique contributions.

Use your donor and alumni data to tailor your asks as much as possible. Go beyond addressing recipients by their preferred names—reference their specific past involvement, giving history, and personal connections to the university. Acknowledging that an alumnus was on the debate team or that a donor consistently supports the engineering department validates their identity and gives them clear, specific reasons to give again.

Segment your donor lists in several ways to maximize relevancy, and regularly audit your donor database to ensure all contact information and engagement records are accurate before sending appeals.

If you aren’t sure how to best segment your audience, hone in on the highest-value potential donors, or match supporters with the right requests, consider professional donor analytics services. Experienced fundraising consultants who specialize in data analysis can help you optimize your strategy for this year’s annual fund appeal and well into the future.

An effective annual fund approach relies on deep personalization, authentic narratives, and a variety of flexible giving options tailored to your audience. Upgrading the underlying strategy of your communications with these tips will help you build stronger relationships with alumni and secure the financial future of your core programs.

3 Ways to Build a Better Annual Fund Appeal for Higher Ed

3 Ways to Build a Better Annual Fund Appeal for Higher Ed

Asking for donations to your annual fund can feel repetitive, but your appeal letters shouldn’t be. Learn how to develop better annual fund appeals here.

Alyssa Jefferies

September 3, 2026

12 minutes

Read

LinkedIn continues to stay relevant for alumni outreach in 2026 as it is one of the most comprehensive self-updating directories from an advancement standpoint. Over 50% of LinkedIn’s user base holds a higher-education degree, and ~53% of US college graduates are active on the platform.

That means your alumni not only present but also likely engaging with a variety of content. But as far as reaching out to them goes, being present on LinkedIn and being reachable are two different things, and the wrong outreach strategy can disinterest or even alienate alumni.

In this blog, we’ll go through whether LinkedIn is worth your time for alumni outreach and how you can get your alumni’s attention effectively.

Is LinkedIn outreach worth the investment?

Let’s start with understanding why LinkedIn is different from the other channels

LinkedIn InMail gets a 10–25% response rate while cold email, by comparison, sits at 1–5%. The platform’s natural context is also a big factor here because when an alum receives an InMail from their alma mater, it’s in a different environment to when they’re sorting through personal emails and family messages. They log on to LinkedIn with a certain mindset, which makes them more open to professional conversations.

LinkedIn also gives outreach teams more context about who they’re reaching before they begin the process such as:

  • Where an alum works currently
  • What they’ve recently posted
  • What groups and communities they’re in
  • Who the common connections are

That’s a lot of helpful material to tailor the first message that will hopefully be the start of a donor’s journey. Combine all of this with the social media nature of the platform and you get a channel that has a lot of potential if you approach it right.

LinkedIn Alumni Outreach Strategies

Now that we’ve established that LinkedIn is at least worth a look, let’s set your team up for success so that your messages don’t go ignored.

1. Build an Active Presence Before You Send a Message

Advancement teams (and most teams in any field, to be fair) tend to treat LinkedIn outreach the same way they’d treat a cold email campaign. They find the person, write the message, hit send, and hope for the best.

But LinkedIn is, at it’s core,  a social network. Your alumni notice who’s following you, who’s commenting on your posts, and whether your institution has a solid presence on the platform. If your university’s LinkedIn page hasn’t posted in months and the last post was a stock photo of a campus building, it hurts your cause already.

Before you start an outreach campaign, make sure you tick all these boxes::

  1. First, make sure your institution’s LinkedIn page is active. Posting once per weekday helps you reach 60% of your followers in a month. You should be aiming for consistent presence over viral content.
  2. Secondly, look for mutual connections, a shared connection increases reply rates by 27%. If a colleague or another alum is already connected,
  3. Thirdly, follow the alum you plan to message and leave a genuine comment on something they’ve posted. If possible, build and nurture your online relationship with them. You should be looking to gain a follow-back. This can be crucial since alumni who already follow your institution are 81% more likely to respond to your InMail.

2. Build a Segmented List

Use your CRM along with LinkedIn's alumni search tool to understand who you will be sending your messages to. Many alumni engagement tools also allow you to better find, segment, and automate outreach to the right people.

The segmentation itself will be crucial as personalization is a big part of making your message stand out (as we will explain later), so take your time and make sure all your segments and alumni information is updated, synced, and ready to go.

3. Get the Subject Line Right

LinkedIn InMail by default gives you a 200-character subject line limit. When an alum receives your InMail as a notification, they see roughly 25 to 40 characters before the preview cuts off.

For this reason, short, specific, and personalized subject lines can work really well. For example: “A quick question from [University]” or “Connecting with [Name] re: mentorship”.

What won’t work on the other hand, is anything that sounds like a mass email campaign. Something like “Exciting news from the alumni office!” might feel generic or may confuse recipients.

4. Keep the Message Short and Simple

LinkedIn’s own data shows that InMails under 400 characters get higher response rates. Many institutions sometimes write messages much longer than this and have their messages scrolled past.

For your first message, your alums only need enough to understand what you’re asking and if it's worth their time. If you have more context to give and more reasons to say why this outreach matters, that can follow later.

Write a ~300-character message that asks one clear question. The message can address the basics such as who you are, why you’re reaching out, and your one specific question.

5. Personalize Beyond the Name

Alumni can tell if a message was written for them or if someone just replaced a mail merge field, so you’ll want to go further than just swapping people’s first names. Here’s a few things that might help with personalization:

  • Spend a couple of minutes on the alum’s profile; personalized InMails increase acceptance rates by about 40%, according to LinkedIn data. Mention a recent post they made, a project they were publicly credited for, a career transition they just went through, or a shared connection.
  • Find a good natural connection between what you discover about them and what you’re reaching out about. If you’re inviting them to a career mentorship panel and they’ve been posting about early-career development, mention that. If you’re reaching out around their 10-year graduation anniversary, you definitely want to acknowledge it.
  • Avoid mentioning generic and obvious things like “I see you graduated from [University].” Good personalization shows you’ve paid attention to their life after graduation and you have a brief window that you want to make the most out of, especially for less-engaged alumni.

6. Templates for Common Outreach Scenarios

Here are some templates that you could borrow and build on to personalize your next outreach message on LinkedIn:

General reconnect: 

"Hi [Name], congrats on the move to [Company]. I'm on the alumni relations team at [University]. We're putting together a small group of alumni at your career stage to get some honest input on our programs. Would a 15-minute call work?"

Mentorship opportunity: 

"Hi [Name], I work in alumni relations at [University]. Saw your recent post on [topic] and thought you'd be a great fit for our mentorship program. We're matching alumni with students in [field]. Would you have 30 minutes to hear more?"

Upcoming event: 

"Hi [Name], I'm with alumni relations at [University]. We're hosting a small dinner for [City] alumni on [date] and wanted to make sure you were on the list. Can I send you the details?"

Giving day: 

"Hi [Name], [University]'s giving day is [date]. This year all gifts are going toward [initiative]. Wanted to reach out personally before things kick off. Can I send you a bit more context on what it supports?"

What each of these has in common is one clear ask and customization that shows the sender did their homework before reaching out.

7. Time Your Outreach Well

LinkedIn data shows that Friday and Saturday see 4% and 8% fewer than average responses, respectively. Your alumni may want to relax and disconnect from the professional world on the weekends, so Monday through Thursday is a good window. However, depending on your event calendar, and past alumni engagement data, this can vary a bit so do double check!

Going back to the mentioned window, Sprout Social's analysis of nearly 2 billion engagements across major social platforms points to Tuesday through Thursday, 11 a.m. to 5 p.m., as LinkedIn's peak activity window. That's when professionals are most actively checking and responding on the platform, so it's your best shot at being seen before your message gets buried.

8. What to Do When Alumni Reply

Your next message after an alum replies sets the tone for the entire conversation that follows and the subsequent relationship. So here’s a few things to keep in mind:

  • Reply quickly, ideally within a few hours of seeing their response.
  • Thank them by name and reference something specific from their reply.
  • Remember that this is a conversation on a social platform.

The goal should be to establish that your team and, by extension, your institution has a real interest in keeping in touch with them after graduation. For this reason, you’ll want to:

  • Find out what they’re working on.
  • Ask follow-up questions.
  • Make it clear that there is no immediate ask attached.
💡This doubles as an opportunity to get updated information in case their profile information hasn’t been updated in a while.

Alumni who are connected to their institution are 23 times more likely to donate than those who aren’t. That connection, however, has to be built through consistent, genuine interaction over time. So, when it’s time to make an ask, it’s coming from the context of the conversation.

Build a LinkedIn Alumni Community (and not just another contact list)

At the end of the day, one-on-one outreach can only take you so far. Advancement and alumni relations teams that are able to keep alumni engaged are also building environments where alumni feel like they want to stay engaged.

If we are sticking to the platform at hand, LinkedIn Groups are a great way to do this. You can organize alumni groups around:

  • Your institution
  • Graduation cohorts
  • Academic departments
  • Regional chapters
  • Donor groups
  • Matching gift opportunities

…and much much more

AdvancementForm looked at what the institutions running active alumni groups have in common. Here are the main takeaways:

  • Stay active every day: Keith Hannon of Cornell University shared that two-thirds of alumni relations professionals running thriving LinkedIn communities log in daily. That includes posting, answering questions, responding to comments, and engaging with what other members are sharing.
  • Give alumni the spotlight: Spotlighting a graduate's career achievement or resharing something they wrote brings their audience into your content. Even the simple act of tagging alumni where needed will ensure that their network is notified as well. 
  • Share career resources such as job postings, industry reads/insights, career advice for alumni at different stages and make sure they are updated frequently. This is the content that consistently performs well as it provides a clear reason to engage.
  • Mix up your content formats: Posts with images get a 98% higher comment rate than those without, and posts with YouTube videos (that play directly in the feed) get a 75% higher share rate. Varying your formats will keep the feed from feeling like a broadcast channel.
  • Ask alumni to help current students: Academic Impressions flags this as an especially meaningful way to engage alumni because it gives them an opportunity to give back give back, even without a financial element. Posting something like "What do you wish someone told you in your first year in [industry]?" gets replies from alumni who would otherwise never comment on, say, an event announcement.
  • Run polls: Lebanon Valley College asked their alumni "What career field are you currently in or looking to enter?" and it sparked a lively, ongoing discussion among their alumni.  Polls can be a great icebreaker and contextualizing them to recent events, career stages, or other segmented needs is even better!
  • Add in the nostalgia angle: Questions and posts about campus memories or institutional history give alumni interactive content that serves as a break on their feed from the usual LinkedIn content while also reminding them of why they feel connected to their school.

Finally, if you're thinking about content ratios, keep it weighted toward value-first content, career resources, alumni recognition, and conversation, with campaigns and event promotion playing a supporting role, not leading the feed.

Measure Your Progress and Know Your Blind Spots

You need to know whether your efforts are paying off. So, if you’re running structured outreach campaign on LinkedIn, here are the metrics which will help you track what's working:

  • Connection acceptance rate:  You generally want to aim for ~20% or above. If you're below that, check whether you're warming up contacts before sending requests and whether your institution's page looks active and credible.
  • InMail response rate: With personalized, well-targeted outreach, this should sit between 10–25%. Single-digit numbers are an indication to look at your message length, your subject line preview, and how specific your personalization is.
  • Conversation-to-action rate: This tracks what percentage of replies converts into whatever your goal is, whether that’s an event registration, a scheduled call, or a gift.

The Council for Advancement and Support of Education (CASE) tracks alumni engagement across four modes: philanthropic, volunteer, experiential, and communications.

LinkedIn activity can feed into your experiential and communications metrics. If you’re not tracking LinkedIn engagement as part of your overall alumni engagement scorecard, you should consider starting now.

A few common blind spots that can be avoided include: 

  • Reaching out only when there's an ask: If alumni only hear from you around giving day or annual fund season, the outreach feels transactional. Only 27% of alumni who donate give to their alma mater. The most common reason others don't give is because they don't feel connected enough to make it a priority.
  • Writing LinkedIn messages like emails: Avoid long messages, formal language, attached PDFs when LinkedIn is conversational. Keep messages short, and the tone conversational.Save the documents for follow-up conversations.
  • Ignoring alumni who engage with your posts: When an alum comments on something your institution shared, respond to them, thank them by name, and if appropriate, send a connection request with a brief personal note referencing what they said.
  • Not knowing what comes next when someone replies: Replying to a message without a clear next step might waste the opening you had spent time and effort on. Know what you’re trying to accomplish before you send the first message so that when someone replies, you’re ready to take the conversation forward.

Final Thoughts

We hope we’ve been able to give you and your team plenty of things to keep in mind. While LinkedIn outreach may seem like a simple game of numbers at first glance, any outreach campaigns involving social media rarely tend to be so predictable and you definitely want to keep that in mind.

To wrap things up, keep personalization (and segmentation by extension) at the heart of your strategy, have a consistent presence on LinkedIn just as you probably do with Facebook or Instagram, and make sure you are thinking about how to take the conversation forward many weeks ahead of time so that alumni feel appreciated after reacting to your outreach.

If you are looking for an alumni engagement platform to help you plan, execute, and measure your alumni  outreach and engagement strategy, Almabase is built just for that so feel free to book a personalized demo with us!

Book an engagement demo with Almabase
How to Reach Out to Alumni on LinkedIn and Get Responses

How to Reach Out to Alumni on LinkedIn and Get Responses

Our article takes you through LinkedIn alumni outreach and how your team or institution can ensure that your alumni don't ignore your messages.

Prajnya Yelamali

September 2, 2026

12 minutes

Read

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Many of your university’s alumni are on social media every day, making it one of the most convenient tools for keeping their alma mater top-of-mind and spurring continued support.

However, alumni giving trends reveal that institutions are increasingly moving beyond simply asking for donations. Instead, these universities position their requests for support as an invitation to be part of a continued journey of progress and shared achievement.

This shift means universities must revisit their social media strategies to deeply engage their audiences. In this guide, we’ll review how you can do just that by implementing four effective tips.

1. Prioritize young alumni.

Recent graduates are among the most supportive of your alumni. Filled with school spirit after a bittersweet farewell at their graduation ceremony, these individuals likely take pride in their alma mater.

Cultivating these relationships is crucial to securing long-term support. While most recently graduated students won’t have the capacity to give major gifts yet, continued engagement over time can turn them into avid event attendees and advocates for your school. Younger generations are also the most active social media users, meaning they likely account for the majority of your university’s social media audience.

Try these tactics to engage young alumni on social media:

  • Invite them to events. Promote an event across your social media channels, limiting the guest list to graduates from a specific year or cohort to provide a sense of exclusivity. Incorporate a fundraising activity into the event, such as a raffle or an auction. You can even leverage auction software to gather data about attendees and personalize future communications with them.
  • Show them what your school can still offer them. Promote networking opportunities, social events, or advice about postgraduate success. By showing young alumni you can still help them thrive, you’ll make them feel more connected to your school and more willing to give.
  • Create content they’ll want to share. Most young alumni keep up with some of their college friends and peers, especially recent graduates. Create content that inspires sharing, such as high-quality graphics with useful information for young alumni. When they share the post, they’ll inspire their friends to be more involved with your university, too.
  • Use interactive stories to encourage engagement. Instagram, Facebook, and TikTok all include story features for sharing content quickly and easily. Take advantage of story features encouraging direct interaction with your followers, such as questions, polls, and quizzes. Keep the conversation going at every opportunity!

Remember that every social media channel has unique strengths when implementing these strategies. For example, TikTok is ideal for video storytelling, while Facebook is a better platform for text-based posts. Adjusting your content to leverage these strengths will maximize the success you see across channels.

2. Highlight how easy it is to give.

One of the simplest ways to increase your fundraising potential on social media is to raise awareness of mobile giving methods.

Alumni are less likely to donate if they have to jump through multiple hoops to find your donation page. Text-to-give makes it easy to donate by texting a keyword to a designated phone number. Alumni will then receive a text with a direct link to your donation page. If your online donation platform includes text-to-give functionality, make sure your supporters are aware of this opportunity to give more easily.

To promote mobile giving on social media, Snowball Fundraising’s text-to-give guide recommends:

  • Sharing updates regarding your fundraising progress on social media.
  • Creating posts that supporters can easily share with their followers.
  • Using visuals, such as compelling photos and videos.

Additionally, some social media channels offer fundraising tools within the platform itself. For example, Facebook fundraisers allow users to donate to a cause without leaving Facebook, making it an easy way for alumni to give as soon as they feel compelled by your posts.

3. Show alumni your appreciation.

Thanking your supporters is an important part of any donor retention strategy. For universities, alumni often feel gratitude for their educational experiences, and showing appreciation for their generosity fosters a mutual sense of community and respect.

Start by segmenting your alumni audience to determine which groups your appreciation messages should target. After all, one alumnus in the larger student population won’t feel appreciated by generic messages such as, “We love all our students!” or “Thank you for attending our university!”

Use social media to emphasize the impact of alumni involvement and contributions. Recognize specific contributions when possible and celebrate broader donation milestones. For example, create a shout-out post on Instagram when the class of 2002 reaches $50,000 raised. Include a photo from their graduation ceremony to remind them of their fond memories of your school.

Showing appreciation on social media can inspire increased donations, but don’t forget to thank your donors often and in a variety of ways. Social media marketing works best when you supplement it with other communication methods, such as a personalized eCard or virtual donor wall.

4. Use data to guide your efforts.

Tracking social media metrics alongside fundraising data can help your university draw correlations between your posts and alumni engagement. Your team can go directly to its social media accounts to find relevant data, such as likes, shares, views, and follows.

Consult any fundraising solutions you may use, such as an auction website or event management platform, for fundraising data. These tools track key performance indicators (KPIs) such as attendance rates and donation amounts.

Analyze this data, extract insights from it, and apply your findings to your social media strategy. For example, did a post with educational infographics and credible statistics garner more support? Consider posting similar content in the future, especially when promoting specific fundraising campaigns.

Be creative with the content you post and the fundraisers you promote. For example, alumni entering the workforce for the first time may be newly eligible for (but unaware of) matching gift opportunities. Encourage alumni to explore this new form of involvement with your institution.

Above all, highlight your alumni’s unique role in supporting the university moving forward and improving their alma mater for other students. After all, your university’s success depends on theirs, both inside the classroom and after they leave.

4 Social Media Strategies to Maximize Alumni Giving

4 Social Media Strategies to Maximize Alumni Giving

Alumni can be your university’s biggest supporters. Target alumni on social media using these four strategies to engage with donors and raise more funds

Fundraising

January 17, 2023

12 minutes

Read

As a fraternity or sorority leader, you know just how much of an asset your alumni are. Not only are alumni involved in fraternities or sororities more likely to donate, but they also provide in-kind support as well. They make valuable volunteers, can help with recruitment, and provide networking opportunities for current chapter members, so you’ll want to nurture your relationships with them. That’s where alumni events come in.

When you hear that term, you might think of college sports watch parties or a fancy dinner. If these types of gatherings aren’t your chapter’s preference or you want to try something new, don’t worry. Luckily, there’s no one right way to host an alumni event—your chapter has the freedom to make it your own. 

However, there are some best practices to follow that will make your alumni event run smoothly. Here are three tips for boosting your alumni event attendance and invoke nostalgia. 

  1. Segment your alumni for more effective outreach. 
  2. Try a hybrid event format. 
  3. Offer exclusive fundraising opportunities. 

Let’s explore how to optimize your alumni events to raise more money and sustain long-term support.

1. Segment your alumni for more effective outreach. 

One of the biggest challenges in outreach is hooking your target audience. After all, you have a mere 8 seconds on average to get their attention, which leaves you very little room for error.

The best way to get your alumni interested in attending your events is by writing specific messages that resonate with them. Since your alumni base is likely quite diverse, both in background and interests, it’s difficult to write an email that appeals to all of them. Luckily, you don’t have to. 

Segmenting your alumni is a great way of sending targeted messages that pique your alumni’s interests. It’s crucial to keep your data input methods standardized. There are numerous criteria you can use to segment them by, such as: 

  • Current profession/employer
  • Age
  • College graduation class
  • Place of residence
  • Nonprofit affiliations
  • Income, if known/estimated
  • Preferred mode of communication
  • Amount donated
  • Past involvement with the organization

This is a lot of information to keep on hand for one person, let alone hundreds of your alumni. That’s why fraternity and sorority management software comes in handy during the segmentation process. According to OmegaFi, fraternity and sorority management software is tailor-made to help you store alumni data. Seamlessly send promotional event materials and create segmented mailing lists that will boost registrations. 

But be mindful to always include the essential need-to-knows in your materials regardless of how specifically you’re tailoring your message. Start by including your fraternity or sorority’s branding, such as your logo, slogan, and photos of your chapter members in motion. This will not only help your alumni identify who you are, but it’s also likely to bring up great memories from their time in the chapter. Furthermore, personalizing your alumni communications is key. Use mail merge templates to include the alumni’s name on the message, or you could include photos from their time in the chapter. 

2. Try a hybrid event format. 

Though in the past in-person events were the norm, times have rapidly changed. Now, with interactive communications platforms right at our fingertips, you can host events with attendees all over the world without them needing to leave the house. But, if you do have alumni in the area who want to come in person, you can have the best of both worlds with a hybrid event.

Hybrid events are the most flexible and inclusive type of get-togethers you can throw for your alumni. As long as they have an internet connection and a device (which is over 90% of the population), any alumni can attend your event. Here are some great hybrid events to try:

  • Webinar or panel. Your fraternity or sorority likely tackles big issues through your philanthropic work. A webinar and panel discussion with thought leaders will not only raise awareness for your cause, but it’ll also spread the word about your current campaigns. You can host an in-person component with the speaker and attendees present while broadcasting to online viewers. If possible, try to recruit alumni to speak on your panel so they can promote the event to other chapter members.
  • Career fair. One of the best advantages of joining a fraternity or sorority is access to a valuable network of brothers and sisters. Take this opportunity to host a career event exclusive to your alumni and current members. Add a hybrid component by creating a conference call with breakout rooms so members living anywhere can join in. 
  • Class reunion. For a more traditional taste of college life, throw a class reunion where alumni can reconnect with their brothers and sisters. You can hold both in-person and virtual receptions to involve the most people possible. Incentivize them to attend with fun games, entertainment, and prizes.

Nobody knows your fraternity or sorority quite like you do, so ask for their input during the planning process. Ask your current members or involved alumni which events were successful in the past, and consider adding a hybrid element to it going forward. Adding a hybrid component will broaden the possibilities and allows you to incorporate the best elements of both event types. 

3. Offer exclusive fundraising opportunities.

It’s easy to forget that your alumni want to support your current members and shape your future. But, it’s up to your chapter to put on attractive events that encourage alumni to get involved. Catch their attention by offering opportunities and rewards for giving that they can’t get elsewhere. Some exclusive items include:

  • Experiences. As a fraternity or sorority, you likely have access to fun outings around campus. Perhaps you can offer free college sporting event tickets to everyone who donates above a certain threshold. You can also turn to your community for interesting experiences, such as concerts, cooking classes, or free restaurant meals.
  • Branded merchandise. A core aspect of your fraternity or sorority’s identity is your distinct Greek lettering. Consider offering exclusive branded products so your alumni can show their membership with style. Stand out from other organizations by offering unique items, like water bottles, and phone accessories.
  • Prize baskets. Branded merchandise aren’t the only goods you can offer to your alumni. Themed prize baskets are a great offering because your organization can target certain alumni based on their interests. For instance, you could curate a nature lover prize basket complete with hiking supplies and a donation to a nature preserve in their honor. Brainstorm some ideas with your team to determine the best themes for your alumni.

Whether you’re throwing an auction complete with a paddle raise or a casual peer-to-peer event, you should incentivize your alumni to become recurring donors. Part of this process is offering them useful prizes as a reward for their support, so make a concerted effort to access the most desirable items and experiences around.

Chances are, your alumni joined your chapter for lifelong friendships and to make an impact on their community. Leverage this fact by reminding them of the great work you’re doing and the amazing people they’ve met through the organization. After your event, be sure to show your appreciation for their support and connect them with awesome opportunities. They’ll appreciate that you value their membership, even after graduation. 

About the Author

Fred Maglione

Fred Maglione, Chief Executive Officer
With primary responsibility for leading the day-to-day operations of the entire OmegaFi Company, Fred’s duties vary from one moment to the next. Advising nonprofit organizations on operational efficiency, expanding payment processing solutions, developing database management systems, raising money and enhancing our customer’s experience are all part of his job. As an attorney with nearly 20 years of experience in the nonprofit management industry, Fred has earned the prestigious designation of "Certified Fund Raising Executive" from CFRE International. He voluntarily serves as the House Corporation President for the Epsilon Sigma Chapter of Alpha Tau Omega, and is licensed to practice law in the states of Florida and Georgia. Away from work Fred, enjoys time with his wife and their two energetic sons. As often as possible, they travel to visit their extended family scattered throughout the United States. Fred also finds time to cheer for his favorite football team – The Florida State Seminoles!

3 Strategies for Driving Attendance at Your Alumni Event

3 Strategies for Driving Attendance at Your Alumni Event

Driving attendance at your alumni events is no easy feat, even for the largest educational institutions. Check out these strategies to boost your headcount!

Events

January 12, 2023

12 minutes

Read

It’s the most wonderful time of the year for alumni communication!

Double the Donation reports that over 30% of total annual giving takes place in December, with around 10% of all donations coming in the last three days of the year. That said, it’s an excellent opportunity for educational institutions to engage with their alumni, highlighting last-minute fundraising initiatives and wrapping up other loose ends.

If you’re looking to finetune your communication strategy this year-end giving season, particularly regarding alumni supporters, here are five key practices that your team can consider:

  1. Highlight opportunities for support.
  2. Communicate gratitude.
  3. Share year-end updates.
  4. Promote workplace giving opportunities.
  5. Look forward to the new year.
Giving day checklist

Optimizing your communication strategy going into the last few weeks of the year makes a huge difference in terms of overall engagement and support. By incorporating these tried-and-true tips, you can set your team up for impactful conversations that position your organization for a successful new year as well.

1. Highlight opportunities for support.

Because the end of the year is such a significant period in terms of fundraising efforts, you likely have a lot going on. It’s important that you use your alumni communications to promote ways in which your supporters can get involved.

This may include:

  • Contributing to your year-end giving campaign;
  • Requesting a matching gift for a previous donation;
  • Participating in a peer-to-peer fundraising initiative (as a fundraiser or a donor);
  • Volunteering in various ways within the school;
  • Attending a fundraising event such as a walk-a-thon, auction, or gala;
  • Joining an alumni association.

Regardless of the engagement opportunities hosted by your institution, be sure your audience is aware of the various ways to support your efforts⁠—especially when you know they’ll love the fundraisers you choose. Otherwise, you may have a sizable group of alumni who are eager to participate in the season of generosity; they’re simply unaware of how to do so.

2. Communicate gratitude.

You don’t want to move on to a new year without thanking those that played a role in getting your institution where it is now. And in the spirit of the holiday season, there’s no better opportunity to show appreciation for your alumni⁠—especially those who have supported your fundraising and engagement efforts this year.

Ways to do so might include:

  • Mailing a handwritten letter thanking individuals for their support;
  • Crafting a personalized acknowledgment email highlighting specific engagement details;
  • Making a phone call to thank donors for their involvement;
  • Sending customized swag or school merchandise;
  • Publicly acknowledging key supporters online using social media, digital newsletters, or your website;
  • Highlighting specific individuals within your donor or alumni wall;
  • Inviting alumni to attend exclusive stewardship events.

When displaying gratitude to your alumni and other major contributors, make an effort to do so using the methods they tend to respond to best; that way, your communications will be all the more meaningful.

3. Share year-end updates.

More than likely, a lot has happened within your school community in the past twelve months. As you’re looking to communicate with alumni in the final weeks, providing year-end updates can be a great way to go.

Consider these ideas as you craft your messaging regarding updates from the previous year:

  • Total amount of fundraising revenue collected;
  • Percentage of alumni engaged with the institution;
  • Number of students graduating;
  • Highlights from noteworthy alumni;
  • Progress or completed campus updates or renovation projects;
  • Awards, accolades, and rankings presented to the school.

Your alumni care about the goings-on at your school, and keeping them in the know about current happenings is essential. By providing key updates surrounding your institution, you can help maintain that vital feeling of connection, regardless of the length of time an alumnus has been gone.

4. Promote workplace giving opportunities.

Your alumni have gone on from your institution to work for a wide range of businesses. More than likely, a significant portion of that group is now employed by companies that offer workplace giving programs. And those giving programs have the potential to benefit your school.

If you’re not already doing so, now is the time to begin promoting these corporate fundraising opportunities. And if you are already doing so, the end of the year is the perfect time to increase your efforts.

Why? Corporate matching gifts are one of the most popular and most-offered forms of workplace giving. When donors qualify for the programs, they are able to request a matching donation from their employers, often at a dollar-for-dollar ratio for their own. This allows supporters to amplify their own giving impact without reaching back into their own wallets.

And luckily, many individuals who have given to your school previously in the year will still qualify for corporate matching, despite not being aware of the opportunity or completing the matching process earlier. Similarly, alumni who have engaged with your institution as volunteers in the past year may qualify for corporate volunteer grants as well.

As you follow up on these opportunities, keep in mind that you may want to include a sense of urgency in your year-end workplace giving reminders, as many companies set their submission deadlines in line with the end of the calendar year! But don’t fret⁠—matching gift software, such as Almabase’s integration with Double the Donation, makes triggering automated follow-ups as easy as can be.

5. Look forward to the new year.

While looking back at the past can be an excellent way to acknowledge support and wrap up the previous year, looking ahead to the new year can aid in inspiring alumni with ideas of what is to come.

Here are a few examples to show how your team can look forward to the new year by:

  • Comparing objectives and successes ⁠— “In 2022, our school raised over $100,000. In 2023, we’re setting a lofty goal to double that figure. Keep an eye out to see how you can help us reach $200,000 in giving revenue next year!”
  • Reminding of upcoming events ⁠— “With the end of the year coming to a close, don’t forget about our upcoming engagement events that will be here before you know it! Mark your calendars for Alumni Reunion Weekend, February 10th - 12th.”
  • Providing updates for ongoing projects “We can’t wait to see where our school will be at this time next year. For one thing, our library renovation will be complete, empowering more students with access to innovative new resources.”

This type of messaging can even spill over into the new year as you continue encouraging your audience of alumni to get and stay involved.

As the end of the year comes to a close, it’s important that you and your team make the most of every opportunity available to you⁠—whether that’s following up on previously-made donations or highlighting chances to further support your institution. Your alumni support your cause, and keeping them involved throughout the year is essential. Good luck, and happy holidays!


About the author

Adam Weinger is the President of Double the Donation, the leading provider of matching gift tools to nonprofit organizations and educational institutions. Adam created Double the Donation in order to help nonprofits increase their annual revenue through corporate matching gift and volunteer grant programs.

Optimizing Alumni Communication During EOY Giving Season

Optimizing Alumni Communication During EOY Giving Season

Your school’s alumni are likely some of your most essential supporters. Find out how you can optimize communication with the group this EOY giving season.

Alumni Engagement

December 20, 2022

12 minutes

Read

Digitization has changed the definition of engagement. We have emerged to live in a new digital ecosystem, where everything important to us must be in our grasp, and engagement must feel easy and personal.

Alumni Relations are not exempt from these expectations. And so, to our best efforts, we leverage solutions to give our alumni experiences that align with their expectations.

Maximizing impact with minimal resources

Where, then, may the gap exist?

It's in how we limit our lens to view their engagement in sign-ups, gifts, and event registrations. But, Alumni Relations have a much larger scope.

Showcase a more accurate picture of engagement that is more than just "Sign-ups."

Sign-ups are a critical measure of how well our constituents have adopted the platform, but they tell us only half the story.

They don't give us a holistic view of engagement, which can mean many more activities beyond sign-ups, event registrations, and gifts - activities that happen only once a year, disregarding the many other ways they engage with us.

Moreover*, sign-ups* don't align with the tendencies of our alumni; our alumni sign up on the platform, but how often are they logging in to engage?

To overcome this, Almabase enables constituents to engage without necessarily going through the hassle of logging into the platform every time.

Making the most of our efforts: Viewing engagement as a continuous phenomenon.

Alumni Engagement Strategies

Our alumni are engaging with us in many ways throughout the year; they are replying to emails, liking social posts, visiting a job board, or viewing an archive of newsletters - all of which have taken much effort from the Alumni Relations office to set up.

Each interaction tells us so much more about them, giving us additional opportunities to engage them further.

And yet, these engagement activities don't show up in our reports, leading us sometimes to wonder why our efforts don't lead to higher engagement.

A step towards continuous engagement with a revamped admin dashboard.

Almabase will soon revamp its admin dashboard to start helping us shift from focusing solely on sign-ups to viewing results of everything our alumni do across channels and programs, all at our fingertips.

This change will give us a view of how many alumni have engaged and in which ways, showing us an instant view of the value we create for alumni and a better sense of direction for us.

Stay tuned for early access to the revamped admin dashboard, which will come your way shortly.

Engagement standards have evolved, and so should our ways of viewing them

Engagement standards have evolved, and so should our ways of viewing them

Digitization has changed the definition of engagement. We have emerged to live in a new digital ecosystem, where everything important to us must be in our grasp, and engagement must feel easy and personal.

Announcement

December 15, 2022

12 minutes

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Nonprofit and university websites have made significant strides in the past several years to improve the accessibility of their websites. Web accessibility means that your organization’s website pages, including your online donation page, are usable and legible for all visitors. 

Making your donation page more accessible involves following accessibility guidelines, but it also includes your efforts to make your donation form more visible and recognizable across your website and other digital platforms. 

Specifically, we’re going to look at four ways to craft a more accessible donation page: 

  1. Follow accessibility best practices.
  2. Make your donation form mobile friendly. 
  3. Use calls to action to drive traffic. 
  4. Ensure your branding is accessible. 
Giving day checklist

Offering supporters an accessible, easy-to-use donation process is the first step of your overarching donor stewardship plan. When your donation form is easy to use, donors will face fewer barriers to giving, providing them with a positive experience. 

1. Follow accessibility best practices.

The first step in making your organization’s online donation page more accessible is following the Web Content Accessibility Guidelines (WCAG). These are universally-recognized regulations for creating web content that’s usable for all. 

When it comes to nonprofit and university web accessibility, these guidelines provide a clear checklist to review when updating your organization’s website. Here are just a few of the features your online donation page should include, according to the WCAG: 

  • Alt text for images
  • Captions for videos
  • Simple navigation
  • Descriptive form labels 
  • Sufficient color contrast (at least 4.5:1 for normal-size text and 3:1 for large text) 
  • Keyboard navigation functionality
  • Descriptive section headings and labels

A WebAIM study of the top 1,000,000 home pages found that the most common accessibility errors include low-contrast text, missing alternative text for images, and empty links. The study points out that addressing just a few of these most common errors would significantly improve accessibility across the web. 

The same concept is true for your organization’s donation page. Just a few quick updates can dramatically improve the accessibility of the page, making it available to a wider audience. 

2. Make your donation form mobile friendly. 

Another aspect of making your donation form more accessible is ensuring that it’s usable on all devices. This includes desktops, tablets, and mobile phones. 

Bloomerang’s guide to donation page best practices recommends the following tips for creating a mobile-friendly donation form: 

  • Use a minimalist design. Keep the form uncluttered and use plenty of white space to eliminate distractions. 
  • Optimize and compress images. A fast load speed is critical for mobile websites, and compressing images greatly improves their load speed. 
  • Ensure text and images resize properly. View and edit your donation page in the mobile format to make sure all images and text resize properly. 

With a mobile-friendly donation page, your audience members can give online whenever they want without having to pull out their laptops. 

3. Use calls to action to drive traffic. 

Calls to action (CTAs) are links, buttons, and other digital elements you use to direct traffic to your online donation page. CTAs make your donation form easier to find, reducing the time required to submit an online donation. 

Your digital fundraising strategy should include a variety of CTAs across your online marketing platforms, including: 

  • Links in your website’s navigation menu and homepage buttons
  • Social media posts with links to your form
  • Email updates that include buttons and links to your form

Use eye-catching colors and large font sizes to make your donation page CTAs stand out. Also, make sure any buttons you create follow the recommended WCAG color contrast guidelines. 

You can also use strategic wording to vary your CTAs. For example, instead of saying “Donate Now” on every CTA, you might say “Show Your Support” or “Leave a Legacy.” This catches donors’ attention and helps draw the connection between their donations and your organization’s ability to make a positive impact.  

4. Ensure your donation page includes your organization’s branding. 

Supporters will feel more comfortable filling out your donation form when it’s fully branded to your organization. Including your organization’s branding makes it clear that donors’ gifts will go directly to your organization. 

Familiar branding makes your donation page more trustworthy for supporters, especially first-time donors who aren’t as familiar with your organization’s donation process. 

For example, your donation form should feature your organization’s recognizable:

  • Logo
  • Fonts
  • Colors
  • Tone of voice

Ensure that these branding elements adhere to accessibility standards. For instance, make sure your font is large and legible, use simple language in your written copy, and ensure there’s sufficient color contrast between your brand’s foreground and background colors. Include accessibility policies in your web style guide so that all of your online branding is uniform and accessible. 

Creating an accessible donation page can improve your organization’s fundraising results for any campaign, from your annual fundraising efforts to your giving day and more. Your accessible donation page will make your giving options available to a broader audience, creating a more user-friendly experience for your supporters. 

4 Strategies to Make Your Donation Page More Accessible

4 Strategies to Make Your Donation Page More Accessible

Making your donation page more accessible ensures all supporters can easily access and fill it out. Incorporate these four donation page accessibility tips.

Fundraising

Ann Fellman

December 13, 2022

12 minutes

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Most of your higher education donor prospects, whether they're first-time supporters or long-term donors, already have an affinity for your college or university. They might root for your sports team, champion academic research on campus, or want to pave the way for continued high-quality academics. 

While many supporters are emotionally invested in your institution, they may still hesitate to support your fundraising initiatives. They may ignore your Giving Tuesday email appeals, scroll past your social media posts promoting your recurring giving program, or think, “My alma mater always does the same old thing during Homecoming Week” when they receive an invitation to your annual benefit.  

So, in order to really grab your donors’ attention, you should plan fundraisers that they’ll be excited to participate in. Of course, there’s no need to throw out the current strategies that are working for your organization, like your graduation day email stream that always boosts your progress toward your annual fundraising goal or the Parents’ Week dinner that sells out every year. But you can fine-tune your strategies so that you always plan fundraisers your donors will love! 

Giving day checklist

We’ll help you get started by covering three tips: 

  1. Learn about your audience’s preferences. 
  2. Offer easy-to-use fundraising tools. 
  3. Have your campaign culminate in a fun event. 

As you set out to improve your fundraising efforts, consider working with a fundraising consultant. These professionals bring to the table a third-party perspective and years of experience, helping to improve your fundraising strategy in ways you may not have seen.  And their work goes beyond identifying problems—a consultant can help you brainstorm and implement positive changes to your strategy, setting your organization up for sustainable success and growth. 

Let’s dive into our three tips!

1. Learn about your audience’s preferences.

To plan a fundraiser that will resonate with your audience, you need to get to know your supporters and their preferences. 

The first place to look for this information is your organization’s CRM. Review the donor profiles saved in your CRM to identify trends in your audience’s demographics and preferences. For example, you might notice that most of your donors fall within the age range of 45-60. You might use this information to create a more targeted social media marketing plan for your next campaign, leaning into Facebook over a platform that younger generations prefer, like TikTok. 

Another source of information is donors themselves! Try surveying your donors to find out what they want to see in a fundraising campaign. For instance, you might ask your donors, “Where did you hear about our fundraising campaigns?” or “Which of the events listed below are you most likely to attend?” Show your audience that you care about their opinions while gathering ideas. This will help build and maintain stronger relationships with your support.

Leveraging your CRM and surveying your audience of supporters will empower you to step into your community members’ shoes and see your fundraising efforts from their perspective. This way, you can easily plan campaigns and events that they will be excited to participate in!

2. Offer easy-to-use fundraising tools. 

Having the right fundraising tools on your side will help you set up a campaign that is quick, easy, and hassle-free. And convenience will be a major deciding factor in how your supporters feel about your campaign!

Here are some fundraising tools for your next campaign, as well as how they can be used to streamline the process for everyone involved: 

  • Online donation form: An online donation form allows donors to give to your campaign whenever they’re able. Make sure to keep the form short and to the point, only asking for necessary information. For example, essential information to collect includes the donation amount, payment details, and contact information. You can further optimize your form by adding a matching gift search tool so your donors can check their eligibility! 
  • Crowdfunding page: With a crowdfunding page, you can collect lots of small donations that add up to great results. You’ll simply set up your page on a crowdfunding platform and share the link with your supporters over email, social media, and other online platforms. 
  • Social media fundraising page: Many social media platforms now offer fundraising pages. For example, Facebook allows you to set up a fundraising page with a built-in fundraising thermometer that showcases your progress toward your goal. Because these pages are easily shareable and meet donors where they’re at, they can be extremely handy in helping you secure support. 
  • Text-to-give platform: A text-to-give platform allows your supporters to give on the go. Donors simply text a designated keyword to a specific phone number. Their text is then returned with a link to your online donation form, which they can use to contribute to your campaign. 

With each of these fundraising tools, one of your main priorities should be to brand the tool to your organization. Even if you’re using an external platform, having your institution’s brand elements present on a fundraising page or other donation tool is imperative. Doing so can reinforce for your supporters exactly why they’re giving and can help establish professionalism and credibility with your audience.

3. Have your campaign culminate in a fun event.

One of the best things about fundraising for a college or university is the tight-knit community that your organization gets to interact with each and every day. So, why not level up your next fundraiser by having your campaign culminate in a fun event, where people who love your school can gather together and mingle? 

There are hundreds of options out there for fun end-of-campaign events. Here are a few of our favorites: 

  • Walk-a-thon: According to Donorly, Walk-a-thon events are the perfect way to conclude fundraisers like peer-to-peer campaigns. This is because these events lend themselves well to pledges prior to the walk itself and they act as marketing for the event. For example, someone might secure a $5 pledge for every mile walked. After they walk 10 miles at the event, the person who pledged that amount would donate $50 to your college or university
  • An evening of entertainment: For an evening of entertainment, recruit your school’s performing arts students to put on a showcase for your supporters. You can celebrate the end of a special campaign with an evening of music, dancing, and refreshments. 
  • Meet-and-greet: Your supporters would love the chance to meet some of your star athletes or history-making researchers on campus. Set up a meet-and-greet and invite supporters who donate to your campaign to come and introduce themselves, get to know their favorite campus celebrities, and take pictures. 

Events like these can bring your community closer and help your supporters create lasting memories that they associate with your institution. To make your event a success, make sure to start planning early. You’ll need to secure venues, arrange catering, and recruit volunteers to make sure everything runs smoothly on the big day!

By using these tips, you can polish your college or university’s approach to fundraising and plan campaigns that your donors will love. As you do, remember to focus on building lasting relationships with your supporters. Show them that you appreciate and value them, and that you’re working to make sure your efforts resonate with them and what they love about your school. Good luck! 

Plan a Fundraiser Donors Will Love: 3 Tips

Plan a Fundraiser Donors Will Love: 3 Tips

To be a successful higher education fundraiser, you’ll need to keep your donors in mind. In this guide, you’ll learn how to plan a fundraiser donors will love.

Fundraising

November 21, 2022

12 minutes

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Read Blackbaud's official statement here.

Ten months into an eventful 2022, we’ve got some big news to share. Blackbaud, the world's leading cloud software company powering social good, and Almabase, the world’s most loved digital-first alumni engagement solution, are here to officially announce an expanded partnership. This will provide a modern solution for advancement teams to unlock higher alumni engagement and better fundraising.

| “Our vision at Blackbaud is to put our customers’ needs first and provide innovative solutions for the market by creating the best outcomes across digital engagement, Advancement CRM, and financials. Our partnership with Almabase is an integral part of that vision.”

Chris Krackeler, President and GM of Higher Education at Blackbaud

| “Our mission at Almabase is to make education affordable by helping every institution increase alumni participation. The education fundraising landscape is evolving rapidly, and the best institutions are proactive in engaging their alumni, using data to drive decisions, and meeting alumni where they are. Our expanded partnership with Blackbaud and strong integration with Raiser’s Edge NXT will be a game changer for any institution that wants to create a constant pipeline of donors and drive more donations.”

Kalyan Varma, Co-Founder and CEO of Almabase

How the expanded partnership will impact our industry

Even before the expanded partnership, both brands have closely worked with each other over the last few years, trying to perfect their industry-leading integration with Raiser’s Edge NXT (more details below).

Here’s why the partnership’s timing is opportune – in the last two decades, alumni donor participation has halved, and the reason is hardly surprising. In a digital-first world, your alumni want more from the relationship with their alma mater – more tailored programs, and engagement that puts value at the front.

Alumni donor participation has halved in the last two decades.

Almabase and Blackbaud’s Expanded Partnership, powered by a digital-first solution and a connected Advancement CRM, aims to reverse this downward trend. The partnership puts you in the driver’s seat, letting you take control of your data, craft personalized alumni experiences at scale, and unify your advancement team’s efforts. 

A digital-first solution for advancement teams

In a nutshell, we believe that a digital-first engagement platform, coupled with a strong fundraising CRM for higher-ed, is the game-winning combination you need to drive value-led alumni engagement and fundraising.

Blackbaud has a suite of digital tools that are popularly used by advancement teams across the country. Several of Almabase’s partner institutions today use Raiser’s Edge NXT as their Advancement CRM. Both our teams have been hard at work, creating seamless integrations that enable advancement services professionals to move constituent, gift, and event data between systems, without friction. With the expanded partnership, the capabilities of these integrations are only going to grow more powerful.

Two intelligent systems, one source of truth

Almabase’s integration with RE NXT has already received an exciting (and heavily requested) feature that we can’t wait to talk about. Almabase and RE NXT can now sync bi-directionally, meaning constituent data can move both ways (i.e., from Almabase to RE NXT, and vice versa). This is applicable to basic data fields like constituent name and DOB, and also other properties like education/employment information, and even a few custom fields. 

How Almabase's industry-leading integration with RE NXT sets your team up for success


We don’t want to bore you with the technical details of how this works (here’s a detailed article if you’re really interested), but all we’d like to say is that this a first-of-its-kind for the industry.

The future of alumni relations and fundraising

Almabase and Blackbaud continue to work towards a larger objective – unifying advancement teams with modern digital tools that unlock higher alumni engagement and better fundraising. 

Having inked this partnership, we’re making a bold prediction – the industry is stepping into a new age of alumni relations and fundraising. One where your alumni will be at the heart of your programming. Advancement teams need to take a value-driven, engagement-first approach if they want to build stronger relationships.

Almabase & Blackbaud Announce Expanded Partnership to Redefine Digital Engagement & Fundraising for Higher Ed

Almabase & Blackbaud Announce Expanded Partnership to Redefine Digital Engagement & Fundraising for Higher Ed

Blackbaud, the world's leading cloud software company powering social good, and Almabase, the world’s most loved digital-first alumni engagement solution, officially announce an expanded partnership.

Announcement

October 12, 2022

12 minutes

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Homecoming or Alumni Weekend days are one of the most significant events in an institution's calendar. These are opportunities to create memories and meaningfully engage with alumni across age groups, gather up-to-date data, as well as build lasting relations, hoping they’ll come back later for another milestone event.

As an advancement professional, we understand that you’re constantly looking for ways to improve engagement, retention, and fundraising drive.

Here's how some colleges leverage their creativity to make the most out of their homecomings and alumni weekends/reunions.

Almabase's Homecoming Playbook

1. Robert Wesleyan College

The Robert Wesleyan College Homecoming is a weeklong extravaganza of all things fun.

They have an exciting array of events planned for alumni and students alike, from live music performances and soccer games to reunions and awards ceremonies.

They also have panel discussions on navigating your next career change for middle-aged alumni, brunch and campus tours for older alumni celebrating their 50th reunion, and giant lawn games and an inflatable obstacle course for the younger ones. Truly alumni-centric!

But don't take our word for it—just look at all these events.

2. Greenwich Academy

Everyone knows a party is all the more fun when you’re around someone you know. Similarly, the most effective way to get more alumni to attend your event is to ensure you know who else is attending.

Greenwich Academy leveraged this and displayed who else is attending the event by class years. This created FOMO for those who couldn’t attend and encouraged more alumni to show up!

3. College of Idaho

Yes, that was our reaction to seeing the Homecoming schedule of the College of Idaho.

When all of us were on a break from the real world, cooped up at home in 2020, the College of Idaho hosted a friends-themed Homecoming - “The one where everyone stays home.” They were on point, from the color schemes to the events and messaging!

Take a look at it yourself

4. North Carolina School of Science and Mathematics

Institutions often struggle to build and maintain a consistent relationship with their alumni. In an interesting response to this problem, NCSSM encourages alumni to volunteer as class representatives. These reps serve as ambassadors, help bridge the communication gap between the alumni office and alumni, and encourage their peers to participate.

You can see how they did it, here.

5. University Of The Ozarks

Homecoming is an exciting event for students, alumni, and parents alike. Homecoming 2020 at the University of The Ozarks struck the perfect balance of events for all its constituents through an amalgamation of three major events that are celebrated at the University - Alumni Weekend, Family Weekend, and Homecoming.

6. Trinity University

Trinity University’s Alumni Weekend is a three-day spectacle full of activities that host anywhere between 1000-1500 alumni across all age groups. They host their signature event -Block Party Reunions by allocating dedicated space for various class years.

Another cherished occasion when alumni and faculty members can meet is the ‘Fiesta with Faculty’. Alumni can meet former and current faculty members over a drink and enjoy a wonderful afternoon together. They also invite notable alumni writers and artists to participate.

Also popular is Alumni College. Without the grades and tests, it's exactly like going back to school. Who says learning needs to stop at college?

Here’s where you can find their schedule.

7. Misericordia University

We’ve all heard of experts. But have you heard of Axe-perts? The folks at Misericordia University certainly have!

They have been throwing the best tailgates for years, and it has only gotten better this time. Their Homecoming is a mix of fun activities like Axe-throwing, caricature drawing, balloon art, and DJ music that'll keep everyone entertained for hours. They also honor alumni who've done extremely well academically and athletically.

8. Murray State University

The Alumni Relations team at Murray State, in collaboration with the Campus Activities Board and Racer Athletics, crafted a week-long hybrid homecoming - Healthy at Home(coming).

It included virtual 5k runs, reunions, campus visits, and more. The week's activities had the Racer spirit screaming from every corner. Healthy competition between the students and alumni made their e-sports tournament a huge hit!

Catch a glimpse of their Homecoming here

9. Evergreen State College

Despite being stuck at home during the pandemic, Evergreen State College ensured its alumni and students had meaningful experiences, through their virtual alumni weekend -Return to Evergreen 2020.

It featured four carefully curated programs (breakout sessions) that bring together alumni and faculty leaders to tackle social challenges through the lens of racial justice and equity. Issues such as wealth inequality, immigration, racism, climate change, and gun violence were integral parts of the talks.

Want more such ideas for your homecoming? You can watch our latest LinkedIn Live with Ryan Finnelly (Trinity University) and Mike Gombita (Misericordia University) where we spoke about the factors behind a successful Homecoming event.

9 Homecoming Ideas You Can Steal

9 Homecoming Ideas You Can Steal

Here are some tried and tested homecoming ideas to engage alumni of all ages and increase participation in your next homecoming and beyond.

Events

September 12, 2022

12 minutes

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